Total 19 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

26%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VH

Valerie H.

Telecommunications, 1-10 employees

Less than a year

5.0
August 2024

My fast, simple payroll helper

Pros

It is fast and simple to use and it really cuts down the time I spend on payroll. It also makes it much simpler when I need to backtrack to find an employee's hours. The support team has been fantastic to work with and incredibly helpful.

Cons

Honestly, I can't think of any drawback, I have nothing but good things to say about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Performing Arts, 11-50 employees

Less than 6 months

4.0
October 2023

solid tool that saves time

Pros

For me, this is a really solid productivity tool because of the time savings it consistently delivers.

Cons

I can't find any downsides since, in my company, it performs the exact function I require.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Cristina

Consumer Goods, 1-10 employees

More than a year

5.0
September 2023

The Tick All the Boxes

Pros

As an admin and staff member, I find this software incredibly user-friendly. What I appreciate the most is the ability to navigate through the app effortlessly, without requiring any training.

Cons

There is nothing to mention that we disliked about it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

DV

Deborah V.

Maritime, 1-10 employees

Less than 6 months

3.0
June 2023

Too simple, hard to justify value

Pros

It's overly simple and that's precisely the reason I found it unappealing.

Cons

It's too basic, depending on what kind of business I run, I struggle to justify the expense when it only delivers value in a narrow area.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AM

Andrea M.

Education Management, 1-10 employees

Less than 6 months

4.0
July 2021

simple to use but drains battery

Pros

I find it super simple to clock in and out with Vericlock and whenever I need time off, I can request it straight through the app without any issue.

Cons

I have to keep my phone's GPS switched on the whole time I use the app and that constant location tracking really makes my battery run down much faster than normal.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JH

Jason H.

Construction, 1-10 employees

Less than a year

5.0
June 2021

Unmatched support team!

Pros

To me, it lives up to everything promised and the customer support is absolutely unmatched.

Cons

I do not really have any drawbacks to report, the only minor issue I've noticed is the tracking which could be a bit more accurate, though that's largely a limitation of my phone rather than the app itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

Free Trial

5.0
April 2021

Helpful, simple but can have glitches

Pros

Using it feels very simple and easy to learn, so I can start working without much setup. Their customer service has been really helpful whenever I've needed assistance. I love the way reports are displayed, the visuals and layout make the data simple to understand.

Cons

When I am handling payroll for a very large number of staff, I sometimes run into glitches and issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Dee S.

Utilities, 1-10 employees

More than a year

5.0
October 2020

Reliable and simple tool

Pros

It is really simple and it reliably handles my everyday tasks, I especially appreciate that reports can be tailored to my needs, and the IT and customer support teams have been incredibly responsive and supportive.

Cons

Honestly, I can't think of any downsides based on my time using Vericlock.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MG

Matt G.

Environmental Services, 1-10 employees

Less than 6 months

5.0
July 2020

user friendlyyy solution

Pros

It's simple to operate, both for administrators and staff. For the user there's essentially one button to hit to clock in and another to press to clock out, making it easy. I find the admin side packed with features that can feel overwhelming but the support during setup and ongoing is excellent. They even customize reports so I can upload them into my payroll software for my business.

Cons

I've noticed the GPS location can be a little off. I don't blame them, in my experience it's usually the user's phone or poor cellular service overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AZ

Amir Z.

Construction, 11-50 employees

More than a year

5.0
July 2019

Makes clocking in easy for my team

Pros

Clocking in and out has honestly never been easier for us. I can use an app, a phone call or just go online and everyone's hours are captured without issue. My team stopped having problems with timesheets because everything is automatically recorded now. The QuickBooks integration has been a game-changer and it cuts down the admin work since we no longer have to manually enter each employee's time. Also, the support team replies quickly and guided me through the initial setup.

Cons

At the start I found it a little frustrating to get my head around how the program works and there was a learning curve. After spending some time using it, though, I discovered it's actually very simple and fast to operate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EH

Eugene H.

Consumer Services, 101-500 employees

More than a year

5.0
May 2019

I truly enjoy every single part

Pros

Everything about it appeals to me! The reports are fantastic, it's simple to use, the GPS accuracy is spot-on and the pricing is very reasonable.

Cons

NO CONS, I truly enjoy every aspect of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Crystal H.

Consumer Services, 1-10 employees

More than a year

5.0
May 2019

Simple, cost-effective and great reports

Pros

It's simple enough for every team member to use, the app uploads quickly and feels interactive to use. I find it very cost-effective and scalable. The GPS tracking lets me see profit per job clearly. I also like that the reporting tools are simple to customize.

Cons

I'd really like this software to include a built-in scheduling feature and to be able to sync directly with our payroll system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JW

Joel W.

Construction, 11-50 employees

Less than 6 months

5.0
May 2019

Saves time & gives me confidence

Pros

Switching from chasing staff to hand in paper timesheets to this system has been transformative for us. Beyond giving me confidence that people aren't fudging their hours, it also lets us export the tracked time straight into QuickBooks. That saves me an enormous amount of time and frees me up to focus on other priorities.

Cons

I do notice the location tracking can be off at times even with location services enabled on the phones, but those inaccuracies are relatively infrequent so they haven't been a major issue for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TP

Tricia P.

Building Materials, 11-50 employees

More than a year

5.0
April 2019

Helpful tool! takes a little to learn

Pros

There are plenty of features that take me a little time to learn but I find they can be extremely helpful!

Cons

I have NOT found anything I dislike about it so far.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

SE

safiye e.

Food & Beverages, 11-50 employees

Less than 6 months

3.0
November 2018

awsome solution!

Pros

I have the app on my phone and the website is great and fast on my computer. Final reports look excellent and their customer service is always quick and friendly.

Cons

As a restaurant owner, I don't have the time for a five-step setup. I really did try to get it to work for us. We operate 3 restaurants with different managers. While I managed to convince staff to use it, the managers struggled to quickly access the detailed reports.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

9

Functionality

5

MM

Michael M.

Construction, 11-50 employees

Less than a year

4.0
October 2018

Good for remote tracking

Pros

VeriClock is an excellent tool for tracking payroll and letting us submit entries remotely from our phones.

Cons

I have some employees who refuse to enter payroll electronically or use their phones for it, and that resistance makes it hard for everyone involved to use it effectively.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

9

A

Anonymous

Law Practice, 11-50 employees

More than a year

5.0
August 2018

Friendly, affordable & always improving

Pros

I find it user-friendly, affordable. Support responds quickly and easily.

Cons

there are no drawbacks to mention. The product keeps evolving and new features arrive regularly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Andi G.

Consumer Services, 11-50 employees

Less than 6 months

4.0
January 2018

Works great but costs too much

Pros

this has been an excellent way to monitor employees and be sure they actually went to the locations they reported. It really gives me peace of mind.

Cons

Because I'm running a small company that's only getting off the ground, the cost ended up being more than I could justify, furthermore the fees would jump dramatically as I added more staff which made it unsustainable for me financially. I really liked how the software worked, I just wish it had been offered at a price point I could afford.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

GS

Gibeth S.

Law Practice, 11-50 employees

Free Trial

4.0
October 2017

Simple & quick but not customizable

Pros

I am finding it really simple to use, super simple to install. There's a helpful chat support option and they generally reply back fairly quickly.

Cons

What bothers me most is that it only performs front-page calculations on a weekly schedule and there's absolutely no way for me to customize its behavior.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8