
VitalTeam Reviews
Total 4 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars25%
3
Stars0%
2
Stars25%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Olivier
Facilities Services, 51-100 employees
More than a year
“Comprehensive software that adapts to your business needs
Pros
VitalTeam combines many features in one platform like feedback, skill validation, employee NPS, organizational charts and more. Even though we don't use all of them, it is super convenient and helps us cut down on the number of programs we need for our employees. Also setting it up was incredibly easy.
Cons
While the software can be tailored to our needs, the interface can sometimes seem a bit complex. However with the guidance from the team, we quickly understood the structure which allowed us to organize it to suit our requirements.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ben
Individual & Family Services, 1-10 employees
Less than a year
“Team management in just a few clicks!
Pros
What I find most useful about the program is how it focuses on the interactions between tasks and assignments within a team. The role-based approach instead of relying on job descriptions, really helps address the associations needs rather than just the worker's duties. This makes it easier to match the associations requirements with available profiles and is a valuable tool for creating job descriptions when hiring.
Cons
Not much to complain about. One thing that could be improved is the accessibility to easily export the organizational charts with just two clicks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Anne
Civic & Social Organization, 51-100 employees
More than a year
“A customized assessment tool
Pros
The ability to create a custom evaluation and send it directly to colleagues for feedback is extremely practical. I'd now like to use the My Development feature more to formalize the actions from the evaluation.
Cons
We don't use the meeting organization features much. Also it is not possible to correct an action in the development plan once it is been assigned. For example if we mistakenly linked it to the wrong skill, there is no way to change that.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Carole
Non-Profit Organization Management, 51-100 employees
Less than a year
“Rigid form issues
Pros
I have not used VitalTeam much yet but I use the evaluation feature often. Also it provides a comprehensive view of the overall professional structure and the missions/purposes of the various departments.
Cons
It is frustrating that once the response deadline for an evaluation has passed, we cannot reuse it. Also if we go back in the form, the general comment gets deleted. There is also a challenge in requesting evaluations from people outside the organization but still directly involved in our work, such as the volunteers we sometimes work with.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
5
Functionality
2