Total 27 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

33%

3

Stars

7%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MA

May A.

Wholesale, 1-10 employees

More than a year

5.0
March 2025

Affordable and easy payroll

Pros

customer support is excellent and the software is easy to use and it's very affordable. A total win.

Cons

I have absolutely nothing bad to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Sante Circle Health, 101-500 employees

3.0
February 2025

User-Friendly Payroll

Pros

Wagepoint is easy and user-friendly, making payroll management simpler and faster. The software's integration with accounting systems is smooth, and the customer support team is responsive and helpful. And, the ability to generate various reports easily has been very helpful.

Cons

While the software is great overall, it could improve in terms of offering more advanced customization options for reporting. It would also be helpful to have more flexibility in the setup process for companies with complex payroll structures.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

EG

Erin G.

Accounting, 11-50 employees

Less than a year

4.0
February 2025

Amazing support but sometimes confusing

Pros

support is AMAZING!!!!! You can ask the simplest question and they are on it instantly, making sure you are 100% satisfied.

Cons

It can be a little confusing sometimes to tell if you've actually finished what you were doing and if everything is fully submitted.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

SJ

Stephen J.

Accounting, 1-10 employees

More than a year

5.0
February 2025

Great services!

Pros

For me, it's the great service, how simple it is to use and knowing that all the back-end compliance stuff is taken care of.

Cons

The fact that you have to remember to manually save changes on every single page is kind of annoying.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

KM

Katherine M.

Hospitality, 11-50 employees

More than a year

5.0
February 2025

Detailed reports & easy to use

Pros

There are tons of detailed reports to pull. It's so easy to use that anyone can learn it quickly. So far, it's got everything from WCB reports to weekly paystubs.

Cons

I actually think Wagepoint 2.0 is way easier to use than the original. It's much easier to find what you need and everything is clearly labelled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Janice C.

Insurance, 1-10 employees

More than a year

4.0
January 2025

Helpful reminders but no real help

Pros

I just love that the job is done for me. And I really love the reminders, they keep me on track without me having to think about it.

Cons

I absolutely HATE that if I have a question, there's no one there to actually help me.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

3

Functionality

9

J

Janelle

Biotechnology, 1-10 employees

More than a year

5.0
May 2024

Great costumer service

Pros

I am amazed at the speed and excellence of their customer service.

Cons

I can't really say anything about the monthly fee, but then again, there's always a monthly fee, haha!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10