
Wagepoint Reviews
Total 27 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars33%
3
Stars7%
2
Stars4%
1
Stars4%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
May A.
Wholesale, 1-10 employees
More than a year
“Affordable and easy payroll
Pros
customer support is excellent and the software is easy to use and it's very affordable. A total win.
Cons
I have absolutely nothing bad to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Sante Circle Health, 101-500 employees
“User-Friendly Payroll
Pros
Wagepoint is easy and user-friendly, making payroll management simpler and faster. The software's integration with accounting systems is smooth, and the customer support team is responsive and helpful. And, the ability to generate various reports easily has been very helpful.
Cons
While the software is great overall, it could improve in terms of offering more advanced customization options for reporting. It would also be helpful to have more flexibility in the setup process for companies with complex payroll structures.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Erin G.
Accounting, 11-50 employees
Less than a year
“Amazing support but sometimes confusing
Pros
support is AMAZING!!!!! You can ask the simplest question and they are on it instantly, making sure you are 100% satisfied.
Cons
It can be a little confusing sometimes to tell if you've actually finished what you were doing and if everything is fully submitted.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Stephen J.
Accounting, 1-10 employees
More than a year
“Great services!
Pros
For me, it's the great service, how simple it is to use and knowing that all the back-end compliance stuff is taken care of.
Cons
The fact that you have to remember to manually save changes on every single page is kind of annoying.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Katherine M.
Hospitality, 11-50 employees
More than a year
“Detailed reports & easy to use
Pros
There are tons of detailed reports to pull. It's so easy to use that anyone can learn it quickly. So far, it's got everything from WCB reports to weekly paystubs.
Cons
I actually think Wagepoint 2.0 is way easier to use than the original. It's much easier to find what you need and everything is clearly labelled.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janice C.
Insurance, 1-10 employees
More than a year
“Helpful reminders but no real help
Pros
I just love that the job is done for me. And I really love the reminders, they keep me on track without me having to think about it.
Cons
I absolutely HATE that if I have a question, there's no one there to actually help me.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
3
Functionality
9
Janelle
Biotechnology, 1-10 employees
More than a year
“Great costumer service
Pros
I am amazed at the speed and excellence of their customer service.
Cons
I can't really say anything about the monthly fee, but then again, there's always a monthly fee, haha!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10