Total 20 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Aishwarya

Staffing and Recruiting, 101-500 employees

More than a year

5.0
February 2023

Practical ATS for targeted sourcing

Pros

It is extremely practical for sourcing candidates letting me construct Boolean strings and target searches with specific keywords.

Cons

Nothing significant has come up for me the tool has been easy to handle, very helpful and important for finding the right candidates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Feona

Government Administration, 101-500 employees

Less than a year

5.0
March 2020

candidate-friendly scheduling ATS

Pros

Applicant tracking system is simple and our hiring managers adapted quickly, candidates can select their own interview slots creating a strong candidate experience.

Cons

We did run into a small hiccup with interview invites not landing in Gmail occasionally but that seems unrelated to the tool itself. The provider has been actively helping us dig into the root cause.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Education Management, 101-500 employees

More than a year

5.0
January 2020

Easy-to-navigate tool

Pros

After using the platform for a while I find it easy to navigate and budget-friendly, managing candidate applications and offering great reporting.

Cons

When I'm posting a job the formatting options can feel a bit limited which makes my listings look plainer than I'd prefer. A bit more styling flexibility would really help.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Laura

Hospital & Health Care, 11-50 employees

More than a year

5.0
January 2020

aligned for recruitment

Pros

The tool has helped me align recruitment removing much manual effort and centralizing every candidate's information in a GDPR-compliant system.

Cons

Some smaller features weren't available immediately but the team behind the product actually listens. Whenever I shared something on my wishlist they considered it seriously and often acted on it when it aligned with what other users needed as well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Logan

Education Management, 101-500 employees

More than a year

5.0
January 2020

Centralized applicant workflow efficiency

Pros

It keeps every applicant in one central location, lets me sort them by status, send bulk emails and manage interview scheduling efficiently which has improved our workflow.

Cons

I haven't faced any issues so far. Whenever something confused me early on the support team walked me through it step-by-step and even showed me how things work live until I felt fully comfortable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kay

Medical Devices, 101-500 employees

More than a year

5.0
January 2020

customizable simple interface

Pros

Interface is simple and practical, scheduling interviews works smoothly, I get instant alerts and I can customize the system for our company's needs.

Cons

Honestly I don't have any complaints. This is the first platform in my career that hasn't given me any sort of trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jourdain

Information Technology and Services, 101-500 employees

Less than 6 months

4.0
November 2019

Time-saving platform

Pros

Everything being centralized in one place has saved me a lot of time compared to juggling multiple job boards.

Cons

Getting everything set up takes me a bit of time especially during onboarding. Still the support team is always there when I need help.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

K

Karen

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
November 2019

simple platform with strong support

Pros

The platform is exceptionally simple and requires minimal training and I like that support team is always ready to assist and incorporate feedback.

Cons

So far my experience has been smooth overall and nothing noticeably troublesome has come up.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

S

Snjezana

Non-Profit Organization Management, 101-500 employees

Less than a year

4.0
November 2019

Tailored workflow support solutions

Pros

Configuration is easy and although our workflow is complex, the support team helped us tailor solutions and align tasks even during implementation.

Cons

Our lengthy application workflow creates most of the friction, not the platform itself. Because applicants answer several questions, I think some had trouble moving back or forward or submitting. Thankfully the tool's team jumped on it quickly and handled everything professionally.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

M

Meg

Information Technology and Services, 101-500 employees

Less than a year

4.0
November 2019

user-friendly GDPR-compliant system

Pros

I find the system easy to use, strong value for money and helpful for GDPR compliance with excellent account management and support.

Cons

The only drawback I've noticed and it's pretty small is that we can't track custom recruitment stages. For example if someone finishes an aptitude test there isn't a stage that reflects that specific step.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

F

Fazila

Civic & Social Organization, 101-500 employees

Less than a year

4.0
November 2019

automated HR tasks simplified

Pros

The software has removed much of my manual work like drafting posts, marketing and processing applications.

Cons

One thing that slowed me down was not being able to view candidates side-by-side on the screen which pushed me to print out profiles instead.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

L

Louise

Research, 101-500 employees

More than a year

5.0
November 2019

Easy platform with prompt support

Pros

Operating the platform is easy, it meets all my requirements and the support team is prompt, helpful and genuinely appreciated.

Cons

There are a few small technical quirks. For example reminders can still go out the next day even if I approve a role after mid-afternoon and the interview scheduler could be a bit easier to operate. The good thing is the team pays attention and keeps making improvements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

Rebecca

Fund-Raising, 500+ employees

More than a year

4.0
October 2019

Exceptional customer service experience

Pros

I'm consistently impressed by their customer service which goes out of its way to assist and actively seeks solutions to any issues I encounter.

Cons

The software isn't as flexible as I'd hoped and a lot of features seem to be "on the way" rather than already available.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

C

Ceri

Renewables & Environment, 500+ employees

More than a year

4.0
September 2019

engaging HR software

Pros

The platform feels extremely simple and approachable so line managers readily engage with it and I appreciate that new features are introduced on a regular basis.

Cons

CV searching and the talent pool could feel smoother. Small things slow me down too like not being able to type dates when running reports I have to click through the calendar. And sometimes a candidate won't appear in the search results even though I know they're in the system.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

H

Helen

Human Resources, 101-500 employees

Less than a year

4.0
August 2019

Welsh-compliant simple ATS

Pros

I think the applicant tracking system is exceptionally simple allowing our team to become proficient with little formal training and it meets statutory Welsh Language Commission requirements.

Cons

Everything in the application generally works really well and I can't think of any features that feel unnecessary.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

B

Becca

Veterinary, 500+ employees

Less than 6 months

5.0
July 2019

Highly functional & easy navigation

Pros

I find the software highly functional and easy to navigate, not burdened by unnecessary complexity, with updates and issue resolution handled promptly, automated email notifications and the tag pool feature are particularly useful.

Cons

Some simple fixes would make a big difference. For example when I hit "back," it doesn't take me to the last page I was on, I have to step through everything again. Also once a job is approved I can't change the title and certain information doesn't carry over after approval.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

E

Elizabeth

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
July 2019

aligned GDPR shortlisting

Pros

Using it daily, I notice the platform is easy to navigate and personalize and because panel members access only their allocated vacancies, we no longer need to download, email, or print applicant information, GDPR compliance and direct comment features have sped up shortlisting.

Cons

At this point I don't really have anything negative to point out. I still get lost trying to find certain things but the customer service team jumps in and helps whenever I need it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Information Technology and Services, 500+ employees

More than a year

4.0
July 2019

adaptable platform for multi-campaigns

Pros

Across multiple campaigns I see that the platform is highly adaptable, letting me tailor features as needed and exercise full back-end control without consulting our Account Manager, saving time and aligning operations. I can publish vacancies across multiple job boards, receive applications quickly and leverage pre-populated or bespoke reports, customer support has been exemplary.

Cons

There's nothing to add here since everything I previously flagged has already been resolved. The early talent pool issue for example is now fully fixed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jacky

Public Safety, 500+ employees

Less than a year

4.0
July 2019

simple, flexible HR management

Pros

As a small employer I appreciated the easy nature, adaptable features, great reporting and simple data export, the vendor responded promptly and system updates have been effective.

Cons

Early on we had trouble getting information out of the system in a format we could use but that has been sorted out. Some question fields still feel a bit limiting though it would be great to have more flexibility.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

B

Bradley

Hospitality, 500+ employees

Less than 6 months

5.0
July 2019

Comprehensive ATS with automation

Pros

I've realized very few ATS platforms provide such comprehensive functionality with simplicity, the interface is nearly flawless and hidden features automate much of the workflow. Tracking capabilities let me visualize pipelines instantly and integrations like onboarding and SMS improve attendance and reduce offer-to-hire time. Mobile access allows recruiting anywhere.

Cons

We ran into a few hiccups with digital contracts not sending during onboarding but support has been actively working to fix that as quickly as possible.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10