Information Technology and Services, 1-10 employees
More than a year
“By far the worst system on the market!”
Pros
I cannot think of any benefits. There is no AI to read resumes and any text or data entered needs to be re-entered each time.
Cons
Despite using the same login credentials, I have to re-enter my entire resume every time. Workday does not remember anything and it cannot even extract resumes. Have they considered using AI? There is also no end-user support and the platform feels arrogant, acting like it's perfect. So I would not recommend this to my candidates.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Information Technology and Services, 101-500 employees
More than a year
“The best in the market”
Pros
With Workday I can easily manage my important work documents, paid time off (PTO), salary and expenses, whether from my phone or laptop. I get notifications on Slack for the tasks assigned to me.
Cons
The mobile version sometimes feels a bit clumsy and it's not always easy to find the tabs we need if we are unsure where to look. However it's not a major problem and I still love the platform overall!
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Computer Software, 51-100 employees
Less than a year
“Payroll made simple”
Pros
It simplifies viewing payroll details, figuring out who you report to and accessing contact info for colleagues when we need to get in touch with them.
Cons
Sometimes the interface uses jargon that's hard to understand and there is nothing to hover over to clarify the terms. Also the organizational chart is not mobile-friendly as we often have to zoom out which can be tricky.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hospitality, 500+ employees
More than a year
“configurable and user-friendly”
Pros
The customer support is excellent. Also the platform is user-friendly, easy to configure and manage and offers strong reporting features.
Cons
It offers less customization and works within a closed ecosystem, meaning most of the control is in the hands of the softwares product team. To access full functionality, we need several add-ons.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Higher Education, 101-500 employees
More than a year
“pretty efficient software”
Pros
Well the ask-an-Expert service has made a real difference. They don't just set things up for you as they teach you how to do it yourself. This changed my mindset from Can Workday do XYZ? to What do I need Workday to do? The time spent learning upfront is worth it as it leads to reusable and scalable setups. I rarely come across any bugs and when I do, it's usually something I missed during setup.
Cons
The flexibility that makes it so powerful also makes it complicated. There is definitely a learning curve and it takes some time and patience to figure out how everything fits together. But once we get the hang of it, it's worth the effort.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
More than a year
“easy to use but technical limitations frustrate”
Pros
Workday HCM is user friendly and forward-thinking. When properly set up and supported by a strong HRIS team, it improves organizational efficiency and HR operations.
Cons
When it's not set up properly, it can feel a bit awkward. And its technical limitations, though logical often frustrate HRIS teams because end users have trouble understanding them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 500+ employees
Less than a year
“All-in-one hiring solution”
Pros
It's a one-stop shop for all our hiring needs. Also it is amazing that we can use this app for both our applicants and current employees benefits, HR and payroll information.
Cons
Well it took some time to get used to finding all the embedded features but once I figured it out, the platform became much easier to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
Less than a year
“It has clean interface”
Pros
The interface is clean and easy to use and it does a great job of streamlining HR tasks like payroll and contract management for us.
Cons
It can be a bit annoying when searching for jobs as the search feature does not show much detail about each position, requiring more effort to find what we are looking for compared to other platforms.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Information Technology and Services, 11-50 employees
Less than a year
“remote work made simple”
Pros
I really like the mobile app capabilities which help us work remotely with minimal hassle. Employees can apply for time off easily. Also it integrates smoothly with tools like time tracking making it even more effective and cost-efficient.
Cons
To be honest I have not run into any issues so far and I like that we can manage scheduling smoothly without much hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
E-Learning, 500+ employees
Less than a year
“centralized tool but outdated UI”
Pros
The simplicity and centralized nature of the tool are great, there is no need to switch between different tools for submitting PTO or expense reports.
Cons
Umm the interface seems a bit outdated as it is not the most visually attractive tool but it does the job which is what matters most.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Telecommunications, 1-10 employees
Less than a year
“Time tracking works great”
Pros
What I like most about Workday HCM is how efficiently the time tracking review and editing process works.
Cons
I don't have much to dislike about it but the initial account setup was a bit tricky. However customer service was helpful and resolved the issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“overall a complete solution”
Pros
The great thing about this software is that it's an all-in-one platform, covering HR, recruiting, talent management and more.
Cons
Nothing too major but the upfront cost is high which might not be ideal for small businesses, forcing them to look for other options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Logistics and Supply Chain, 500+ employees
More than a year
“functional tool but basic UI”
Pros
It is a practical and comprehensive tool for HR and talent management, covering everything for us from employee data to compensation details and performance reviews. The interface is also functional and simple, with a full range of capabilities.
Cons
The UI works well but not really attractive and it can be sometimes hard to navigate. So I feel like an update would be beneficial to combine innovative features like UI customization and AI, alongside better data storage and management.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Events Services, 500+ employees
More than a year
“Good tool”
Pros
I find the real-time payroll information the best for keeping employees updated on their pay.
Cons
It can get quite complex if you need to dive deep into it but there are experts available to assist with any challenges.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
9
Financial Services, 500+ employees
More than a year
“feature-rich platform but slow”
Pros
What I like most about it is that it offers a wide range of HR-related services with a simple, easy-to-understand interface. It also provides tutorials for operations that need them and allows integration with many other applications.
Cons
The platform can be slow and unresponsive at times which is a bit frustrating. The interface also feels overwhelming and somewhat complicated to me at times.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
7
