WorkDove Reviews

“Easy-to-use with great features

Pros

the interface is super easy to use and it's really simple to customize and maintain. The different apps cover all aspects of performance and review management which is a big plus.

Cons

Some apps could use a few updates like the ability to attach files and easily update employee records.

“Well-organized but reporting needs work

Pros

It's really well-organized, making it super easy to complete tasks without any issue.

Cons

reporting has not quite met my needs in the past.

“Great talent management platform

Pros

An interactive and customizable talent management platform. It offers great solutions for performance management, recognition and talent development, all in one interface. It's easy to deploy and it works great even without too much setup. The support is fantastic, too... they are very responsive.

Cons

our biggest challenge has been with the ADP integration. The connector tends to break but that's pretty common with ADP.

“flexible and interactive tool

Pros

Super easy to implement and incredibly flexible. It's interactive for both admins and users and the platform keeps getting better based on user feedback. Customer support is quick and effective. Honestly, I am really happy with It and any minor critiques are just that, minor.

Cons

The objective ranking system feels clunky. The 1-10 rating system with assigned weight causes some confusion especially compared to just typing in a percentage. Also, the goal criteria could be improved like when you enter an objective with a % result, it assumes higher is better. This is not always the case (e.g., a waste goal of 2%, anything higher than that is not better). There are workarounds but it was confusing at first. Role security works great for employees and managers but the HR Partner role assignments could use some improvement which I know they are working on.

“simple to learn... no continuous training needed

Pros

I spent a few months working in a demo environment, learning the platform and it's really easy to pick up. You won't need continuous training. Besides the awesome functionality, the leadership team at It is clearly passionate about best practices and shares their knowledge through white papers, webinars and insightful podcasts by Melissa.

Cons

I didn't dislike anything but our company prefers not to display ratings as numbers or graphics (like stars).

“Excellent service but needs 360 updates

Pros

The customer service is excellent and they keep expanding their offerings, which is great to see.

Cons

They are still tweaking the offerings and processes but it's getting better. The 360 feature still needs work.

“check-in schedule needs fixing

Pros

hands down the best support everrrr!. Their team is super helpful and always available. We are currently using goals and performance reviews and we have recently added check-ins. They have been amazing in keeping everyone on track and improving communication around expectations.

Cons

It would be great if you could add changes to a check-in instead of having to start a new one. Also can everyone be on the same schedule? It seems like each person has a different check-in date based on when they completed their last one, rather than a set quarterly date.

“perfect tool for content & conversations

Pros

This software is so well-coded and interactive. It's the perfect tool for me because I can focus on the content and the conversations instead of worrying about how to get the software to do what I need. Everything I need is already there and it just works perfectly. Plus the people behind It are passionate and eager to share their knowledge. Every time I reach out, I learn something new!

Cons

have not found anything about this software or the people behind it that I don't love.

“Incredible performance management tool

Pros

It is an incredible resource for everything related to performance management. They have set the bar when it comes to recording performance, having meaningful discussions and measuring success. And their customer service is outstanding.

Cons

It works hard to meet your needs while offering a solid, pre-built foundation. They have thought of everything. There's not much room for customization but they provide tons of support to help you get things done professionally.

“easy check-ins & reporting still improving

Pros

We really like how Check-Ins are structured and easy to complete. It's simple to use and train others on.

Cons

reporting feature is being worked on and will be improved.

“Simple interface & easy communication

Pros

The simple interface makes it easy for leaders and employees to have regular, focused communication. We use the check-in feature to ask structured questions about goals and objectives and employees can even initiate the check-in themselves. We also use the goal-setting functionality. Since it's our first year, we have not completed a full performance review cycle yet but we have also been using the recognition, pulse surveys and learning modules.

Cons

While you can export all data, some simple canned reports are missing like a report of employees who don't have any goals.

“Interactive but customization limits

Pros

It is very interactive and with all the customizable settings, it was easy to tailor it to our company's needs.

Cons

The settings that can't be customized are hard to navigate. Also, sometimes manager notes in check-ins don't save properly because the 'save' button is at the bottom of the page. I have missed it a few times and had to redo it.

“fantastic tool with great support

Pros

The product is fantastic and the customer success and support teams are responsive, helpful and friendly.

Cons

No real complaints so far! Still working on adoption but I am sure that will come.

“Super helpful team!

Pros

Everything about It is great. Their team is also super helpful and always ready to assist.

Cons

nothing... It has been such a positive addition to our office.

“awsome tool�.not a crm replacement

Pros

This tool made it easy for our team to integrate the most important aspects of how we develop and support our staff and the customer service has been excellent throughout.

Cons

It's not a CRM or enterprise-level product that I'm used to working with but it still gets the job done.

“Makes life easier every step of the way for the lowest price!

Pros

It's incredibly intuitive and user-friendly for all our staff. And for anything they can't figure out on their own, the chat help feature provides comprehensive learning topics. We can even create and add our own topics if necessary. The best part? No more paper forms! Everything is conveniently accessible online for staff to edit and comment on whenever they need to.

Cons

The main challenge we faced was transitioning from a straightforward percentage-based goal system to a ranked system that translates into percentages. However, this didn't hinder us but rather required us to adjust our perspective on goal-setting in relation to our employees.