Total 14 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

14%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

kas

Food Production, 51-100 employees

More than a year

5.0
June 2025

Workforce is awesome!

Pros

I really like the userfriendly dashboards and the overall features. I use it to keep track of my employees' timesheets and schedules.

Cons

From the admin side, Im not a fan of using the mobile app, it just doesnt feel right to me. I usually stick with the desktop version since it works better there.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Marisa

Hospital & Health Care, 11-50 employees

Less than a year

5.0
June 2025

Quick, simple and cost effective

Pros

The team of experts helped us get everything set up quickly and the transition was smooth for our staff. They quickly got used to it.

Cons

So far nothing's really bugged me. I actually love that it lets people send in suggestions and that we get weekly emails showing whats been added based on feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Benjamin

Packaging and Containers, 11-50 employees

Less than a year

5.0
April 2025

All in one solution

Pros

Scheduling is convenient and uploading hours to ADP is super simple, besides that the vacation tracking tool is also easy to use and employees can request time off without any issues.

Cons

The way breaks are tracked could be better. I wish it would automatically calculate the pay to be deducted if someone takes longer than they're supposed to.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

S

Sarah

Outsourcing/ Offshoring, 500+ employees

More than a year

5.0
April 2025

Highly customizable tool

Pros

Its so easy to customize and filter things just the way I need them.

Cons

It would be super helpful if there was a way to view old schedules I deleted by mistake. Maybe Assistant Managers can get that option added in the future?

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

B

blenda

Individual & Family Services, 51-100 employees

Less than 6 months

4.0
February 2025

Gives real time info

Pros

I love that everything updates in real time so I can always see exactly where my teammates are.

Cons

Every now and then I run into issues trying to pull up my team's timesheets. It just wont load or open.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

J

Jisu

Airlines/ Aviation, 51-100 employees

Less than 6 months

3.0
February 2025

A bit complicated for new users

Pros

I appreciate that I can view all my paystubs in one place. It makes things so much more organized.

Cons

Ive had trouble finding stuff since the layout isnt the easiest to deal with. Theres not much room to customise things the way I want.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

C

Courtney

Real Estate, 1-10 employees

Less than a year

5.0
February 2025

Really appreciate it

Pros

I've used this app at other workplaces before and it was super helpful for clocking in and out.

Cons

Sometimes the app slows down and it keeps asking for updates. Makes it kinda annoying to use when youre in a rush.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

B

Brett

Design, 11-50 employees

Less than a year

5.0
February 2025

Helped me keep things Organised

Pros

To be honest Ive really enjoyed using Workforce to organize schedules. Keeps everything organized.

Cons

Everythings worked fine for me so far, no issues!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lynnet

Hospitality, 500+ employees

Less than 6 months

5.0
January 2025

My top choice

Pros

For me getting into it and handling everything feels pretty simple there's no confusion when Im trying to make changes or updates.

Cons

Dont see anything that needs improvement. Its been running pretty smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arial

Hospital & Health Care, 500+ employees

Less than 6 months

3.0
January 2025

Gets the work done

Pros

What I really like is being able to hand out shifts through the app to whoever needs them this makes managing the team way easier.

Cons

Kinda disappointing that the chat option only connects me with a bot, it would be great to have an actual person respond. Also theres no free trial which is a letdown.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

6

E

Emma

Staffing and Recruiting, 500+ employees

Less than 6 months

5.0
January 2025

Brilliant product

Pros

Ive had a great time using this, its super easy to use and feels natural.

Cons

Every now and then it logs me out for no reason and certain parts feel a bit hard to deal with.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D

Deb

Hospital & Health Care, 51-100 employees

Less than a year

5.0
December 2024

Helps manage everything in one place

Pros

This tool pulls together all the random bits of info we used to keep all over the place i love how everythings in one spot which makes saving time and keeping everyone in the loop way easier.

Cons

With the old tool my team could instantly view updates on schedules as I made them but with Workforce I have to publish everything after changes which isn't bad, just something Ive got to remember to do.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G

G.T.

Health, Wellness and Fitness, 101-500 employees

Less than a year

4.0
November 2024

Perfect for scheduling

Pros

What helps me most is how simple it is to see whos working when and how I can adjust things to fit everyones needs without making a mess of the schedule.

Cons

Figuring out which section I need to check to see if my team is sticking to their hours can get a bit confusing sometimes. I wish it was more clear where to find that info.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Cody

Retail, 51-100 employees

Less than 6 months

5.0
October 2024

Love WF!

Pros

Setting up schedules for different stores and keeping HR stuff in order has been smooth and simple. No complaints from my end.

Cons

I honestly wish I had rolled this out across my whole team way earlier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10