Last Updated

Key Takeaways

Generated from the text of customer reviews

Workforce.com is a workforce management platform designed around the operational needs of hourly teams. Users consistently highlight quick implementation and real time schedule visibility as its strengths. The most recurring complaints involve the mobile app and inconsistent support for response quality. Workforce.com recently introduced Organization Charts, which adds visual reporting structures and location-level headcount tracking to its HR capabilities.

Our Verdict

Workforce.com suits multi-location, hourly-heavy operations more than small single-site teams, where its scheduling and compliance depth earns its keep. With quote-based pricing, cost suitability depends on workforce size and requirements. We recommend it for retail, hospitality, and healthcare operators managing real shift complexity, less so for smaller teams with simpler scheduling needs.

Workforce.com Specifications

  • Employee Information Management
  • Attendance and Time Tracking
  • Employee Onboarding
  • Training And Development

Workforce.com Features

Employee Scheduling

The system builds schedules from historical sales, weather, and demand data, then lets staff swap shifts, bid on open shifts, and confirm availability through the mobile app. Managers see labor costs in real time and catch compliance issues before publishing.

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Task Management

Workforce.com lets managers assign tasks and recurring checklists to staff through the mobile app during scheduled shifts. Staff can upload photos or notes as proof of completion, and reports break performance down by team, location, and task type to surface productivity gaps. Managers can then review completion across employees, teams, or locations to identify unfinished work and recurring operational issues.

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Wage And Hour Automation

The solution calculates daily and weekly overtime automatically, adjusts pay by location or role, and splits tip pools based on hours worked. It also enforces minor labor rules like maximum hours and restricted shift times, so wage calculations stay accurate without manual cross referencing between schedules and timesheets.

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Time And Attendance

With this solution, employees clock in through the mobile app or Time Clock, with GPS confirming location as punches sync into timesheets alongside breaks, tardiness, and PTO. Automatic reminders catch missing punches, and managers get alerts before overtime accrues, so timesheets reach payroll accurate and complete.

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Payroll

This feature connects approved timesheets with payroll calculations, cutting down on manual worked-hour data transfers. The system accounts for pay rates, overtime, and other configured payroll rules when preparing a run. Businesses can use Workforce.com Payroll directly or connect workforce data with supported external payroll systems.

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Pros And Cons of Workforce.com

Pros

  • Saves times on clock ins and timesheet

  • Simplifies scheduling across multiple locations

  • Helps navigate transitions efficiently

Cons

  • Reporting function needs improvement

  • Offboarding feature doesn’t connect to payroll

Workforce.com Pricing

Scheduling

Payroll

HR

All-In-One

  • All HR features

  • All Scheduling features

  • Advanced implementation support

  • All Payroll features

  • Employee scheduling

  • Shift management

  • Employee app

  • Communications

  • Labor forecasting

  • Full service payroll

  • Benefits management

  • Tax filing

  • Wage and hour automation

  • Time and attendance

  • Onboarding and offboarding

  • Applicant tracking

  • HRIS and self-service

  • Performance

  • Time and attendance

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Workforce.com Reviews

Total 14 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

14%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Share your experience

M

Marisa

Hospital & Health Care, 11-50 employees

Less than a year

5.0
June 2025

Quick, simple and cost effective

Pros

The team of experts helped us get everything set up quickly and the transition was smooth for our staff. They quickly got used to it.

Cons

So far nothing's really bugged me. I actually love that it lets people send in suggestions and that we get weekly emails showing whats been added based on feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

kas

Food Production, 51-100 employees

More than a year

5.0
June 2025

Workforce is awesome!

Pros

I really like the userfriendly dashboards and the overall features. I use it to keep track of my employees' timesheets and schedules.

Cons

From the admin side, Im not a fan of using the mobile app, it just doesnt feel right to me. I usually stick with the desktop version since it works better there.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Sarah

Outsourcing/ Offshoring, 500+ employees

More than a year

5.0
April 2025

Highly customizable tool

Pros

Its so easy to customize and filter things just the way I need them.

Cons

It would be super helpful if there was a way to view old schedules I deleted by mistake. Maybe Assistant Managers can get that option added in the future?

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Does Workforce.com offer an API?

Yes, it offers an API.

What language does Workforce.com support?

The platform is primarily available in English language.

Does Workforce.com have a mobile app?

Yes, it has native mobile app for iOS and Android devices.

Who are the typical users of Workforce.com software?

Users across several industries such as healthcare, automotive, elder care, hospitality, retail, and staffing can use this platform.

What level of support does Workforce.com offer?

The platform provides support via email and knowledge base.

What types of pricing plans does Workforce.com offer?

Its pricing is estimated to start at $30/user/month according to the third-party estimates. The vendor also offers four different plans: All-In-One, Scheduling, Payroll, and HR. Request a customized Workforce.com cost estimate tailored to your needs.

What other apps does Workforce.com integrate with?

The software can integrate with multiple systems including Betterment, ROLLER, Square, Shopify, Tapcheck, Teamtailor, Toast, Workday, UKG, Vend, and Zero.