Total 6 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J

Jake

Construction, 1-10 employees

Less than a year

4.0
May 2021

easy setup and amazing support

Pros

It is really easy to use and the team did an excellent job getting us set up. The staff was initially hesitant but it ultimately helped me pay them and track their hours efficiently.

Cons

Well it took several pay cycles to fully implement for everyone. Plus we needed to track locations but sometimes it would not register correctly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

B

Bhawna

Information Technology and Services, 51-100 employees

Less than a year

5.0
July 2020

efficient, time-saving and travel-friendly

Pros

Worksana is an efficient system that simplifies payroll processing. It gives supervisors and managers the responsibility to monitor their teams and track any deviations. Also it helps consolidate and manage field staff, remote workers and on-site teams. Overall it saved us a lot of time, reducing payroll processing from days to hours. I can track daily progress from anywhere even while traveling.

Cons

There is nothing major to mention though I would love to see the app compatible with smartwatches as well. Just something on my wish list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cobe

Construction, 1-10 employees

Less than a year

5.0
June 2020

extremely useful mobile app for field roles

Pros

The mobile app is extremely useful for my role as I am often at various locations inspecting newly built homes.

Cons

I feel like the offline mode could use a slight upgrade.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

L

Liz

Facilities Services, 101-500 employees

More than a year

5.0
March 2020

simplifies everything for us

Pros

Worksana product is very simple to use. There are very few buttons which makes it easier for our employees. Plus it simplifies payroll processing for me as all the required information is easy to access.

Cons

Well I am sure there are ways to make the product even easier to use but other than that I have not noticed any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

Individual & Family Services, 1-10 employees

Less than a year

4.0
March 2020

Great for field timekeeping

Pros

The ability for employees to use timekeeping features while out in the field was very important for us. There was a bit of a learning curve but now 90% of employees are comfortable with it. The implementation was simple too and the support we received was fantastic.

Cons

It would be helpful to see the total hours worked by all employees for each pay period either on the screen or in a report alongside the time cards. Some employees still do not fully understand the system, so I am often adjusting their times. Maybe if the interface had bilingual wording, they could better understand when to correct a punch rather than just approving it. Also the Submit button placement requires scrolling which I find a bit annoying. Otherwise it meets our needs well.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

7

D

David

Facilities Services, 11-50 employees

Less than 6 months

5.0
March 2020

user-friendly with game-changing geo-mapping

Pros

Worksana app is user-friendly for employees and the administrator interface is just as easy to navigate. The geo-mapping feature is proven a game changer for us and works incredibly well.

Cons

Having the user app in Spanish would be a great addition and I feel like it would also be fantastic if the app allowed communication with employees.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8