Total 16 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

31%

3

Stars

0%

2

Stars

6%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KS
Kinnari Shah

Accounting, 1-10 employees

Less than 6 months

1.0

“weak support and messy setup”

Pros

Their sales pitch is convincing but that's about it. After paying and pushing for help for more than three months, the setup still didn't turn out well.

Cons

Support feels extremely weak... nobody responds promptly and replies to queries come with unnecessary delays. Email communication is also poor, with very weak English which made it harder to get anything resolved. We paid for six months yet the setup ended up as messed up as it could be.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

1

Functionality

1

HM
Harshal Marjara

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

“The app is impressive!”

Pros

Attendance tracking is easy and leave management is handled well too. I can also add tax information when needed and the way the app organizes payout details is pretty strong which makes payroll-related data easier to manage.

Cons

The mobile experience could use some improvement right now, it feels a little confusing compared to what it should be for on-the-go use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

9

MM
Manisha Mandal

Information Technology and Services, 500+ employees

Less than a year

5.0

“powerful HRMS with time attendance”

Pros

It feels like one of the best HRMS tools we've used so far. It helps our HR team manage and keep employees engaged without the usual hassle and the feature set is broad enough to cover most of our day-to-day HR responsibilities. The time & attendance section is the part I use most.. being able to see detailed attendance status for every employee is really helpful for tracking and follow-ups.

Cons

Admin portal can get a bit slow at times. It also takes a little while to get comfortable since there are quite a few different modules to learn.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

RG
Rajesh Gudipati

Information Technology and Services, 500+ employees

Less than a year

5.0

“zimyo ess portal is a lifesaver!!”

Pros

The ESS portal in Zimyo feels like a real game changer for us. It pulls together all the key employee information... leave details, time and attendance and even payslips,in one place. Also, the punch-in and punch-out option through the mobile app has been genuinely handy for staying on top of attendance. Overall, I'd recommend it to pretty much any company looking to manage these things in a single system.

Cons

No complaints so far. The employee dashboard and the mobile application both work really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y
Yashvardhan

IT, 500+ employees

Less than a year

5.0

“Excellent Tool to Track Employee Attendance”

Pros

I am thoroughly impressed with the extensive functionality provided by Zimyo. The Core HR module offers detailed HR analytics to track essential data such as employee attendance, attrition rates, and retention rates. The time and attendance module is particularly useful, allowing HR managers to view attendance records for all employees.

Cons

The engage module has a few bugs, such as messages not always being delivered to recipients. However, these issues can be easily resolved with a minor update.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

SB
Sundeep Billava

Financial Services, 101-500 employees

Less than 6 months

5.0

“user-friendly and customizable to client needs”

Pros

This tool feels really user-friendly and it also stays flexible for what the client needs. I appreciated how open it is to customization so you can design things based on specific requirements without running into too many limitations.

Cons

There's still room to improve the payroll process since that part could use better handling and refinement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SS
Sakshi Sharma

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

“easy onboarding and user-friendly setup”

Pros

Actually really user-friendly, even for people who haven't used similar tools before. It also organizes the onboarding process nicely so getting started doesn't take much time or effort.

Cons

Training sessions that happen after the implementation phase could be improved a bit. Apart from that, everything else seems to be working satisfactorily.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

RN
Rajeesh Nair

Information Technology and Services, 11-50 employees

Less than a year

4.0

“Makes everyday processes quicker”

Pros

It was rolled out recently at my company and the daily usage feels easy. Checking things regularly is much easier especially since there's a mobile app you can use for the same tasks. Applying for leave is quick and the tax declaration process feels both smooth and well put together.

Cons

A small downside is that locating certain options can be a bit tricky at times. For instance, the place to upload all tax proof doesn't feel very obvious and seems a little hidden. Apart from that, I haven't run into any other issues with Zimyo.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

AC
Ankit Chouhan

Outsourcing/Offshoring, 11-50 employees

Less than 6 months

5.0

“Perfect accuracy so far”

Pros

Nothing has stood out as a flaw in this software so far. Everything seems to work exactly as expected and I haven't run into anything that feels off.

Cons

I can't point to anything that would be labeled inaccurate, everything has been spot on and feels genuinely perfect.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

DA
Durga Androthu

Information Technology and Services, 51-100 employees

Less than a year

5.0

“quick zimyo support won me over”

Pros

Using it has been easy and the day-to-day experience feels user-friendly. Their Team's support is a big reason we've stayed confident... responses are fast and they help tackle issues without unnecessary back-and-forth. We also received solid guidance both before and after the software was configured which made the whole setup and follow-up smoother for our side.

Cons

Right now no specific downsides to mention, everything has been working well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PM
Pooja Mistry

Design, 101-500 employees

Less than 6 months

5.0

“Exceptional product I must say!”

Pros

Literally everything about this product has worked well for me. The after-sales support, in particular, has been outstanding and really reassuring whenever I've needed help.

Cons

There's nothing worth complaining about with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ
Sheeza Jamal

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Solid features, all of them!!”

Pros

The app comes with really good features and the support is a big plus, overall it feels like it's been built with users in mind. It's also nice that the service is reliable when it comes to getting support and staying connected.

Cons

Mobile login can be a bit inconsistent sometimes since it occasionally won't let me log in when I try.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GA
Guncha Arora

Computer Software, 11-50 employees

More than a year

5.0

“Easy to operate!”

Pros

Attendance tracking and leave management are really solid and simplee. Everything feels organized and easy to understand which makes it simple to keep up with staff schedules and time off.

Cons

Payroll calculations can occasionally feel like they're working on a slightly different logic at first but once you dig into it and correct the setup, the results turn out to be reliable and work well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AS
Abhishek Sule

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

4.0

“strong attendance and payroll suite”

Pros

For me the attendance, payroll, Engage and leave management are the features that stood out along with the admin tools. Overall the platform covers the key HR workflows without feeling scattered.

Cons

There aren't any major issues to point out. It seems to bring a lot of solid functionality across the board.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

PB
Pridhi Bedi

Management Consulting, 51-100 employees

More than a year

2.0

“Tools are missing policy support”

Pros

Payroll, leave management and attendance tracking are available and cover the basics we needed.

Cons

It doesn't include the features we require according to our company policy so we couldn't fully align it with our internal process.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

1

Functionality

1

LN
Laxmy Nair

Oil & Energy, 11-50 employees

More than a year

4.0

“user-friendly features with occasional delays”

Pros

Using it feels easy and there are plenty of useful features available. It's the kind of setup that doesn't take too long to get comfortable with, while still offering multiple options when you need them.

Cons

There are times when it glitches or pauses and those interruptions can take longer than expected to get resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

7