Zimyo Reviews
Total 16 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars31%
3
Stars0%
2
Stars6%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Accounting, 1-10 employees
Less than 6 months
“weak support and messy setup”
Pros
Their sales pitch is convincing but that's about it. After paying and pushing for help for more than three months, the setup still didn't turn out well.
Cons
Support feels extremely weak... nobody responds promptly and replies to queries come with unnecessary delays. Email communication is also poor, with very weak English which made it harder to get anything resolved. We paid for six months yet the setup ended up as messed up as it could be.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
1
Functionality
1
Information Technology and Services, 11-50 employees
Less than 6 months
“The app is impressive!”
Pros
Attendance tracking is easy and leave management is handled well too. I can also add tax information when needed and the way the app organizes payout details is pretty strong which makes payroll-related data easier to manage.
Cons
The mobile experience could use some improvement right now, it feels a little confusing compared to what it should be for on-the-go use.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
Less than a year
“powerful HRMS with time attendance”
Pros
It feels like one of the best HRMS tools we've used so far. It helps our HR team manage and keep employees engaged without the usual hassle and the feature set is broad enough to cover most of our day-to-day HR responsibilities. The time & attendance section is the part I use most.. being able to see detailed attendance status for every employee is really helpful for tracking and follow-ups.
Cons
Admin portal can get a bit slow at times. It also takes a little while to get comfortable since there are quite a few different modules to learn.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“zimyo ess portal is a lifesaver!!”
Pros
The ESS portal in Zimyo feels like a real game changer for us. It pulls together all the key employee information... leave details, time and attendance and even payslips,in one place. Also, the punch-in and punch-out option through the mobile app has been genuinely handy for staying on top of attendance. Overall, I'd recommend it to pretty much any company looking to manage these things in a single system.
Cons
No complaints so far. The employee dashboard and the mobile application both work really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 500+ employees
Less than a year
“Excellent Tool to Track Employee Attendance”
Pros
I am thoroughly impressed with the extensive functionality provided by Zimyo. The Core HR module offers detailed HR analytics to track essential data such as employee attendance, attrition rates, and retention rates. The time and attendance module is particularly useful, allowing HR managers to view attendance records for all employees.
Cons
The engage module has a few bugs, such as messages not always being delivered to recipients. However, these issues can be easily resolved with a minor update.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Financial Services, 101-500 employees
Less than 6 months
“user-friendly and customizable to client needs”
Pros
This tool feels really user-friendly and it also stays flexible for what the client needs. I appreciated how open it is to customization so you can design things based on specific requirements without running into too many limitations.
Cons
There's still room to improve the payroll process since that part could use better handling and refinement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 11-50 employees
Less than 6 months
“easy onboarding and user-friendly setup”
Pros
Actually really user-friendly, even for people who haven't used similar tools before. It also organizes the onboarding process nicely so getting started doesn't take much time or effort.
Cons
Training sessions that happen after the implementation phase could be improved a bit. Apart from that, everything else seems to be working satisfactorily.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Makes everyday processes quicker”
Pros
It was rolled out recently at my company and the daily usage feels easy. Checking things regularly is much easier especially since there's a mobile app you can use for the same tasks. Applying for leave is quick and the tax declaration process feels both smooth and well put together.
Cons
A small downside is that locating certain options can be a bit tricky at times. For instance, the place to upload all tax proof doesn't feel very obvious and seems a little hidden. Apart from that, I haven't run into any other issues with Zimyo.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Outsourcing/Offshoring, 11-50 employees
Less than 6 months
“Perfect accuracy so far”
Pros
Nothing has stood out as a flaw in this software so far. Everything seems to work exactly as expected and I haven't run into anything that feels off.
Cons
I can't point to anything that would be labeled inaccurate, everything has been spot on and feels genuinely perfect.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Information Technology and Services, 51-100 employees
Less than a year
“quick zimyo support won me over”
Pros
Using it has been easy and the day-to-day experience feels user-friendly. Their Team's support is a big reason we've stayed confident... responses are fast and they help tackle issues without unnecessary back-and-forth. We also received solid guidance both before and after the software was configured which made the whole setup and follow-up smoother for our side.
Cons
Right now no specific downsides to mention, everything has been working well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Design, 101-500 employees
Less than 6 months
“Exceptional product I must say!”
Pros
Literally everything about this product has worked well for me. The after-sales support, in particular, has been outstanding and really reassuring whenever I've needed help.
Cons
There's nothing worth complaining about with this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than 6 months
“Solid features, all of them!!”
Pros
The app comes with really good features and the support is a big plus, overall it feels like it's been built with users in mind. It's also nice that the service is reliable when it comes to getting support and staying connected.
Cons
Mobile login can be a bit inconsistent sometimes since it occasionally won't let me log in when I try.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“Easy to operate!”
Pros
Attendance tracking and leave management are really solid and simplee. Everything feels organized and easy to understand which makes it simple to keep up with staff schedules and time off.
Cons
Payroll calculations can occasionally feel like they're working on a slightly different logic at first but once you dig into it and correct the setup, the results turn out to be reliable and work well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
“strong attendance and payroll suite”
Pros
For me the attendance, payroll, Engage and leave management are the features that stood out along with the admin tools. Overall the platform covers the key HR workflows without feeling scattered.
Cons
There aren't any major issues to point out. It seems to bring a lot of solid functionality across the board.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Management Consulting, 51-100 employees
More than a year
“Tools are missing policy support”
Pros
Payroll, leave management and attendance tracking are available and cover the basics we needed.
Cons
It doesn't include the features we require according to our company policy so we couldn't fully align it with our internal process.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
1
Functionality
1
Oil & Energy, 11-50 employees
More than a year
“user-friendly features with occasional delays”
Pros
Using it feels easy and there are plenty of useful features available. It's the kind of setup that doesn't take too long to get comfortable with, while still offering multiple options when you need them.
Cons
There are times when it glitches or pauses and those interruptions can take longer than expected to get resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
7