Zoomshift Reviews

“flexible scheduling”

Pros

Handling our more complicated, customized scheduling has been really manageable with this because we can customize positions, adjust times and include special notes where needed. On top of that it's very user friendly so both admins and staff can pick it up quickly and use it without much trouble.

Cons

At times the system will freeze up or keep spinning while we're trying to use it. There are also moments when a saved change doesn't show up right away and then if you enter it again it unexpectedly appears twice.

“handy mobile app”

Pros

At Murraywood Swim and Racquet Club we've been using this platform for 8+ years and one of the biggest reasons it works so well for us is that it's available as a smartphone app. Our employees always have their phones nearby so that convenience really helps.

Cons

Honestly nothing comes to mind at this point that we dislike. If anything changes I'd have to come back later and mention it.

“excellent support”

Pros

Scheduling with this software has been very easy and the platform is simple to work with overall. Getting started was also a positive experience because the customer service team was really helpful. On top of that the introductory pricing was very attractive.

Cons

The downside is the price of adding one basic utility I need, it felt far too expensive. Since I use this for staff that do not generate income, cost matters a lot so that extra charge is a real concern.

“simple platform”

Pros

Using this software has been easy and effective. On top of that their customer service team has been absolutely wonderful, they handled my concern within minutes of me reaching out.

Cons

Honestly I have nothing negative to say. They've done an amazing job and I would highly recommend them.

“accessible tools”

Pros

Everything about using this feels easy which really helps with everyday tasks. The layout is accessible so people can jump in and use it without much effort. I appreciate how effective the functions are because it makes the whole experience feel convenient and well organized. The user friendly features take the trouble out of getting things done and it's refreshing to use technology that actually works with you instead of against you.

Cons

From time to time there are small disruptions and they can definitely be annoying. A more consistent, uninterrupted experience would always be better so those moments can be frustrating when they happen. Hopefully they stay rare and only come up infrequently. Patience is sometimes needed when those disturbances pop up.

“affordable”

Pros

Getting started with this software was pretty easy and it fits in well with both our staff and students. Adding or removing users is simple which saves time and I really appreciate being able to cut costs when we shut down for the summer. The starter plan is budget-friendly and the overall look of the platform feels soft and calming.

Cons

One thing I'd really like is more control over shift coverage requests. Students asking for coverage makes sense with classes and meetings and I usually approve those anyway but my bigger concern is the last minute call outs. It would help a lot if I could set a specific time window for approving shift coverage. Also when an employee is archived I still have to manually adjust the member count so I'm not billed for someone inactive.

“clean scheduling that works”

Pros

Keeping my team's schedule organized with this software has been clean, efficient and very user friendly.

Cons

I don't really have any negative feedback about this software.

“accessible setup”

Pros

Starting off this this software was quick and using it day to day feels very easy. The interface is accessible so it doesn't take much time to figure things out.

Cons

Because we submit time monthly and our salaried employees don't need to clock in and out, entering time by project can feel a bit awkward. Even with that it's still an improvement over the system we used before. It would also be helpful to have more branding and customization options for time reports when downloading them for other reporting needs.

“simple workflow”

Pros

Getting started took almost no time at all and the platform feels very easy to use which has been really appealing.

Cons

Pulling reports hasn't been very convenient and it seems like that feature may only be available with an upgraded plan.

“good for retail stores”

Pros

After another round of time clock demos it only reinforced what we already thought about this: it's outstanding for retail stores. Across our store network we can put together polished, well organized schedules quickly and they're simple to read, manage and adjust as sales patterns change.

Cons

The one thing I'd still like to see is integration with ADP or Paychex to make payroll a bit more convenient. That said the export file works really well.