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Overview
Applied Epic helps independent Property & Casualty (P&C) and Benefits agencies manage prospecting, quoting, policy administration, accounting, and reporting through a browser-based platform. While policy downloads may occasionally require manual corrections, it centralizes core agency workflows to improve operational efficiency.
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Starting Price
Custom
Applied Epic Specifications
- Policy Management
- Quote Management
- Premium Billing Management
- Agent Management
Applied Epic Features
Single Customer View Across P&C And Benefits
Applied Epic features a single customer record across Property & Casualty (P&C) and Benefits lines of business, allowing agencies to access policies, documents, activities, and customer information from one place. This gives different departments a shared view of client relationships without maintaining separate records.
Policy Lifecycle Management
Manage the complete policy lifecycle from new business and renewals to endorsements, cancellations, and policy servicing. Applied Epic stores policy information, related documents, and activity history within the same customer record, helping agencies manage ongoing servicing throughout the policy term.
Insurer Connectivity
Applied Epic connects agencies with participating insurance carriers through the Ivans network, enabling policy downloads, submissions, servicing transactions, and document exchange. This allows agencies to communicate with insurers directly from their existing workflows instead of relying on multiple carrier portals.
Insurance Agency Accounting
The platform includes an accounting module built specifically for insurance agencies, supporting invoicing, premium transactions, commission management, trust accounting, financial reporting, and other agency accounting processes within the same system.
Sales And Pipeline Management
Applied Epic provides tools for managing prospects, sales opportunities, renewals, and producer pipelines throughout the sales process. Agencies can track business opportunities alongside existing customer accounts, giving producers and managers visibility into ongoing sales activity.
Workflow Automation
Applied Epic allows agencies to configure workflows that automate routine operational tasks and standardize business processes across teams. Features such as activity automation, data prefill, AI-powered email summaries, and attachment previews help reduce repetitive administrative work.
Reporting And Business Analytics
Generate operational, financial, and production reports using built-in reporting tools and role-based dashboards. Agencies can monitor business performance, track key operational metrics, and access data needed to support day-to-day management and decision-making.
Agency Configuration And Role-Based Access
Applied Epic software supports configurable branch structures, user roles, permissions, and workflows that reflect an agency's organizational structure. This allows different teams to access information relevant to their responsibilities while maintaining consistent agency-wide records.
Pros And Cons of Applied Epic
Pros
Flexible workflows adapt to agency operations
Multi-branch agencies work from shared records
Customer history stays linked across policy changes
Role-based dashboards keep daily work organized
Cons
Report organization is difficult to customize
Activity notes cannot be searched by content
Large workflows may experience screen lag
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Frequently Asked Questions
Who are the typical users of Applied Epic?
Applied Epic is used by include account managers, CSRs, commercial lines teams, benefits brokers, agency owners, COOs, and finance and accounting staff.
Does Applied Epic have a mobile app?
Yes, Applied Epic offers a mobile app.
What level of support does Applied Epic offer?
Applied Epic offers email/help desk, a knowledge base, phone support, and chat.
Does Applied Epic offer an API?
Yes, Applied Epic offers API.
What language does Applied Epic support?
Applied Epic supports English.
What types of pricing plans does Applied Epic offer?
Applied Epic pricing is estimated to range between $125 and $250/user/month, with separate implementation and onboarding fees. You can request a personalized Applied Epic cost quote for your business today.
What other apps does Applied Epic integrate with?
Applied Epic integrates with Applied Benefits Designer, Book Builder, Applied Marketing Automation, Applied Pay, and Indio to extend benefits, renewal, payment, and submission workflows.


