What Is Hanover Insurance Company?

Overview

The Hanover Insurance Group is a well-established insurance provider operating through a network of independent agents and brokers. It offers a broad range of standard and specialized insurance products for small- and mid-sized businesses, as well as homes, automobiles, and personal items.  

The company offers comprehensive coverage and risk management solutions, including auto, home, business, and specialty coverages such as marine, surety, and professional liability insurance. Overall, The Hanover Insurance company combines a long-standing history, professional service, and a commitment to meeting the diverse insurance needs of its customers.  

Hanover Insurance Company Pricing  

The cost of Hanover Insurance products and services may differ depending on the type of insurance. Click Get A Quote for a customized pricing plan.     

Who Is Hanover Insurance Company For?  

The Hanover Insurance company caters to small- and mid-sized businesses across various industries, including:   

  • Construction  
  • Healthcare  
  • Life sciences 
  • Manufacturing  
  • Professional services  
  • Real estate  
  • Retail  
  • Technology  
  • Wholesale  

Hanover Insurance Company Services  

Property Insurance  

The company offers specialized insurance solutions to businesses engaged in high-hazard activities and provides increased protection against risks such as fires, explosions, and hazardous spills. This coverage safeguards businesses with unique risk characteristics, known sprinkler deficiencies, and potentially volatile manufacturing processes, ensuring comprehensive and tailored protection for their specific needs.  

Workers' Compensation  

Hanover offers workers' compensation insurance, which provides coverage for medical expenses and lost wages for employees who sustain work-related injuries or illnesses. It is designed to protect employees and help businesses fulfill their legal obligations.  

Auto Insurance  

The company specializes in commercial auto insurance, providing businesses with comprehensive coverage for their fleet of vehicles. Hanover auto insurance and Hanover car insurance solutions protect businesses against liabilities arising from accidents, property damage, bodily injury, and medical expenses.  

Professional Liability Insurance  

Professional liability insurance, also known as errors and omissions coverage, protects businesses from claims alleging inadequate work and errors or failure to meet specifications in their services or advice. It covers defense costs and settlement payments, offering financial protection against professional negligence or mistakes.  

Is Hanover Insurance Company Right For You?  

The Hanover Insurance company stands out for its commitment to tailored coverage plans and a track record of strong performance. With a total revenue of $5.2 billion, the company has established itself as a reliable choice in the insurance industry. It holds impressive "A" ratings from leading agencies such as AM Best, S&P, and Moody's, highlighting its financial strength and stability.   

Moreover, Hanover has a wide network of independent insurance agents who are local market experts and possess a deep understanding of the unique insurance needs of individuals and businesses. This personalized approach ensures that customers receive comprehensive and customized insurance solutions.  

The company operates through multiple subsidiaries, including Hanover Citizens Insurance Company of America, The Hanover Casualty Company, and many others.  

Still not sure if The Hanover Insurance company is right for you? Read Hanover Insurance company reviews or call our customer support team at (661) 384-7070, who will help you make the best decision.

Hanover Insurance Group Inc. Reviews

Overall Rating

3.6

30 Reviews

Rating Distribution

5

star

6

4

star

13

3

star

5

2

star

6

1

star

0

Aug 09, 2023

Reliable Partner for Property Insurance

E. Johnson

Real Estate

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Pros

Hanover has been our reliable partner for property insurance. Their coverage options are comprehensive, and their claims process is straightforward. They have consistently provided us with peace of mind in safeguarding our real estate assets.

Cons

No significant cons to report.

Aug 04, 2023

Trusted Partner for Property Insurance

J. Rivera

Real Estate

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Pros

Hanovers property insurance offered us a comprehensive coverage plan that protected our real estate assets against a range of risks, from fires to hazardous spills. Their attention to detail and efficient claims handling made them a trusted insurance partner.

Cons

Premiums can be higher compared to standard property insurance.

Aug 01, 2023

Thorough Coverage for Marine Risks

B. Carter

Transportation

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

Pros

Hanovers specialized marine insurance offered us comprehensive coverage for our maritime business. Their attention to detail in assessing and addressing marine risks was impressive, providing us with a sense of security.

Cons

Premiums for specialized coverage can impact budget allocation.

Jul 31, 2023

Above and Beyond

G. Adams

Consulting

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

Pros

Hanover Insurance Company has exceeded our expectations in every way. Their commitment to understanding our unique needs and tailoring insurance solutions accordingly has been impressive. The efficiency of their claims process and the professionalism of their team make them a standout choice.

Cons

In our experience, Hanover Insurance Company has delivered exceptional service without any noticeable drawbacks.

Jul 21, 2023

Tailored Coverage for Our Manufacturing Business

M. Lee

Manufacturing

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Pros

Hanovers specialized insurance solutions were tailored to our manufacturing businesss unique needs. The coverage against high-hazard risks like explosions and hazardous spills provided us with comprehensive protection.

Cons

Premiums can strain our budget, especially for niche coverage.

Jul 20, 2023

Lackluster Support

A. Williams

Retail

Ease of use

6

Value for money

4

Customer Support

4

Functionality

6

Pros

Hanover Insurance Companys range of insurance options initially seemed promising, catering to different business sectors. Its great that they offer various coverage plans to choose from.

Cons

However, their customer support leaves much to be desired. Weve encountered instances where our inquiries were met with delayed responses, and communication lacked clarity. This has made navigating insurance matters more challenging than necessary.

Jul 19, 2023

Exceptional Service and Coverage

A. Martinez

Manufacturing

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Pros

Hanover has consistently exceeded our expectations with their exceptional service and comprehensive coverage options. Their team understands our business needs and has tailored solutions that give us peace of mind.

Cons

No significant cons to report.

Jul 14, 2023

Consistent Support with Auto Insurance

T. Nguyen

Hospitality

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Pros

We found Hanovers auto insurance coverage to be reliable and comprehensive for our restaurants delivery fleet. The coverage included liability protection and coverage for property damage, providing us with peace of mind.

Cons

The policy could offer more flexibility in choosing coverage levels.

Jul 01, 2023

Comprehensive Protection

E. Baker

Technology

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Pros

As a technology company, we appreciate Hanover Insurance Companys comprehensive protection options. Their property insurance safeguards our valuable equipment and assets, giving us peace of mind. Their policies are flexible and customizable, allowing us to tailor our coverage to our specific needs.

Cons

On the downside, weve had some challenges with the claims process. Sometimes, it takes longer than expected to receive the assistance we need.

Jun 27, 2023

Valuable Professional Liability Coverage

R. Patel

Professional Services

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

Pros

Hanovers professional liability insurance was a valuable addition to our legal services business. Their coverage protected us from potential errors and omissions claims, ensuring that our clients interests are safeguarded.

Cons

Premiums can be a bit steep for smaller legal firms.

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