serviceMaiden Holdings, Ltd Reviews
15 Reviews
Overall Rating
3.6
15 Reviews
Rating Distribution
5
(3)
4
(7)
3
(1)
2
(4)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Overall Rating
3.6
15 Reviews
Rating Distribution
5
(3)
4
(7)
3
(1)
2
(4)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Filters
Industry
Provider Size
Time Used
Mediocre Reinsurance Experience
Mediocre Reinsurance Experience
Pros
Our experience with Maiden Holdings, Ltd. has been mediocre at best. As part of SecureRisk Insure, we expected their reinsurance solutions to align better with our needs. While their offerings like general liability reinsurance have potential, weve faced challenges in understanding the intricacies of their policies.
Cons
The lack of clarity in policy terms and documentation has been a drawback. Additionally, weve experienced delays in claims processing, causing disruptions to our operations.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
M. Rodriguez
Insurance, 30-40 employees employees
Aug 14, 2023
Underwhelming Reinsurance Solutions
Underwhelming Reinsurance Solutions
Pros
Our experience with Maiden Holdings, Ltd. has been underwhelming. As a part of SolidGuard Reinsure, we anticipated more comprehensive reinsurance solutions that cater to various risks. However, their offerings like accident and health reinsurance have fallen short of our expectations.
Cons
Weve encountered challenges in navigating their policy documentation and understanding coverage terms. Moreover, the claims settlement process has been slow, leading to frustrations among our team.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
E. Allen
Insurance, 25-30 employees employees
Aug 14, 2023
Disappointing Reinsurance Experience
Disappointing Reinsurance Experience
Pros
Our experience with Maiden Holdings, Ltd. has been disappointing. As part of SwiftInsure Partners, we anticipated their reinsurance solutions to be more aligned with our risk management strategies. However, their offerings like property reinsurance have been lackluster and havent met our needs.
Cons
Weve encountered challenges in getting timely responses from their customer support team. Moreover, the lack of flexibility in adjusting policy terms has hindered our ability to effectively manage risks.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
4
L. Martinez
Insurance, 40-50 employees employees
Aug 14, 2023
Comprehensive Reinsurance Solutions
Comprehensive Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s comprehensive reinsurance solutions have been a significant asset for our company, GrowthGuard Reinsurance. Their offerings, including casualty facultative reinsurance and commercial multi-peril programs, cover a broad spectrum of risks. The claims process has been seamless, allowing us to focus on our core operations.
Cons
We havent encountered substantial downsides with Maiden Holdings, Ltd.s offerings. The only suggestion would be to enhance the online accessibility of policy documents and information.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
J. Baker
Insurance, 40-50 employees employees
Aug 11, 2023
Exceptional Risk Management Solutions
Exceptional Risk Management Solutions
Pros
Maiden Holdings, Ltd.s risk management solutions have been exceptional for our company, SwiftShield Reinsurers. Their range of reinsurance offerings, from auto to homeowners to accident and health reinsurance, cater to various risks. The claims settlement process has been impressively quick, providing timely reimbursements.
Cons
We havent encountered significant drawbacks with Maiden Holdings, Ltd.s offerings. However, clearer explanations of certain policy terms would further enhance policyholders understanding.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
N. Walker
Insurance, 20-30 employees employees
Aug 09, 2023
Dependable Reinsurance Solutions
Dependable Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s reinsurance solutions have been a dependable asset for our company, SecureHorizon Reinsurance. Their tailored offerings, such as general liability reinsurance and accident and health reinsurance, have provided effective risk management tools. The claims process has been prompt and efficient, ensuring smooth operations.
Cons
While the reinsurance solutions are dependable, weve encountered occasional discrepancies between policy documentation and verbal communication. Ensuring consistency in information would prevent confusion for policyholders.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
R. Cooper
Insurance, 25-50 employees employees
Aug 04, 2023
Mixed Experience with Maiden Holdings, Ltd.
Mixed Experience with Maiden Holdings, Ltd.
Pros
Our experience with Maiden Holdings, Ltd. has been mixed. As a part of SafeGuard Insurance Group, weve found their reinsurance solutions to be somewhat suitable for managing risks. Their offerings in property reinsurance and collateralized solutions have been useful. However, weve faced occasional challenges in understanding policy terms and making adjustments.
Cons
While the reinsurance solutions are relevant, weve encountered difficulties in obtaining timely responses from their customer support team. More efficient communication and clearer explanations of coverage terms would enhance the experience.
Ease of use
4
Value for money
4
Customer Support
5
Functionality
5
P. Allen
Insurance, 30-50 employees employees
Aug 01, 2023
Diverse Reinsurance Solutions
Diverse Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s diverse reinsurance solutions have been valuable for our company, ProtectFirst Reinsure. Their property reinsurance, workman compensation reinsurance, and specialty reinsurance offerings cater to our specific needs. We appreciate the range of coverage options available to effectively manage risks.
Cons
While the solutions are diverse, weve faced occasional delays in policy changes and adjustments. Streamlining the policy modification process would enhance the overall experience.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
L. Garcia
Insurance, 40-70 employees employees
Jul 27, 2023
Effective Reinsurance Solutions
Effective Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s reinsurance solutions have proven effective for our company, GrowthInsure Partners. Their casualty facultative reinsurance and commercial multi-peril programs have enabled us to manage risks associated with a range of coverage types. The claims process has been satisfactory, minimizing disruptions to our operations.
Cons
While the reinsurance solutions are effective, weve encountered some communication challenges with their customer support team. More responsive and clear communication would enhance the overall experience.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
M. Thompson
Insurance, 35-70 employees employees
Jul 14, 2023
Extensive Reinsurance Solutions
Extensive Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s offerings have been extensive and beneficial for our company, SolidCover Reinsurance. Their additional offerings, including property reinsurance, casualty facultative reinsurance, and collateralized reinsurance solutions, have allowed us to diversify our risk management approach. The flexibility in coverage options is appreciated.
Cons
While the offerings are extensive, weve encountered challenges in obtaining clear explanations of certain policy terms. Providing more detailed documentation would enhance policyholders understanding.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
K. Smith
Insurance, 50-100 employees employees
Jul 11, 2023
Streamlined Claims Settlement
Streamlined Claims Settlement
Pros
Maiden Holdings, Ltd.s claims settlement services have been a valuable asset for our company, Trustworthy Reinsurers. The quick claims settlement process, ensuring payment within 72 hours, has been efficient. The reimbursement facilitated on the same day through their RPM system has benefited our mutual company clients.
Cons
While the claims settlement process is streamlined, weve encountered occasional discrepancies in the reimbursement amounts. Ensuring accuracy in reimbursements would enhance policyholders satisfaction.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
E. Wilson
Insurance, 25-50 employees employees
Jun 17, 2023
Satisfactory Accident and Health Reinsurance
Satisfactory Accident and Health Reinsurance
Pros
Our experience with Maiden Holdings, Ltd. has been satisfactory, especially in terms of their accident and health reinsurance solutions. As a part of SwiftCare Assurance, weve found their coverage for medical expenses, disability, and accidental death and dismemberment to be reliable. The claims settlement process has been prompt, facilitating quick reimbursements.
Cons
While the accident and health reinsurance is dependable, weve encountered challenges in customizing the coverage to our specific needs. More flexibility in tailoring the policies would enhance policyholders confidence.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
B. Lee
Insurance, 20-40 employees employees
May 04, 2023
Effective Homeowners Reinsurance
Effective Homeowners Reinsurance
Pros
Maiden Holdings, Ltd.s homeowners reinsurance solutions have been effective for our company, SecureHome Insurance. The tailored excess loss and quota share options cater to the unique risks associated with homeowners insurance. The claims process has been satisfactory, helping us manage risks related to natural disasters like hurricanes and floods.
Cons
While the homeowners reinsurance is relevant, weve faced some challenges in obtaining timely responses from their customer support team. More efficient communication would enhance the overall experience.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
S. Miller
Insurance, 30-50 employees employees
Apr 09, 2023
Reliable Risk Management Solutions
Reliable Risk Management Solutions
Pros
At ShieldGuard Insurances, Maiden Holdings, Ltd. has provided reliable risk management solutions that align with our needs. Their general liability reinsurance options have proven effective for managing public liability claims. We appreciate their tailored approach that caters to our unique risk management requirements.
Cons
While the risk management solutions are effective, weve encountered some complexities in the policy documentation. Simplifying the language and providing clearer explanations of coverage terms would enhance policyholders understanding.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
C. Martinez
Insurance, 45-70 employees employees
Mar 19, 2023
Dependable Reinsurance Solutions
Dependable Reinsurance Solutions
Pros
Our experience with Maiden Holdings, Ltd. has been marked by their dependable reinsurance solutions. As a part of InnovateInsure Group, weve found their auto reinsurance to be a stable solution for managing non-catastrophic capital needs. Their approach to building long-term partnerships aligns well with our commitment to risk management.
Cons
While the reinsurance solutions are solid, weve encountered occasional delays in claims settlement. Improving the speed of the claims process would further enhance the overall experience.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
A. Johnson
Insurance, 60-80 employees employees
Feb 14, 2023
Filters
Mediocre Reinsurance Experience
Mediocre Reinsurance Experience
Pros
Our experience with Maiden Holdings, Ltd. has been mediocre at best. As part of SecureRisk Insure, we expected their reinsurance solutions to align better with our needs. While their offerings like general liability reinsurance have potential, weve faced challenges in understanding the intricacies of their policies.
Cons
The lack of clarity in policy terms and documentation has been a drawback. Additionally, weve experienced delays in claims processing, causing disruptions to our operations.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
M. Rodriguez
Insurance, 30-40 employees employees
Aug 14, 2023
Underwhelming Reinsurance Solutions
Underwhelming Reinsurance Solutions
Pros
Our experience with Maiden Holdings, Ltd. has been underwhelming. As a part of SolidGuard Reinsure, we anticipated more comprehensive reinsurance solutions that cater to various risks. However, their offerings like accident and health reinsurance have fallen short of our expectations.
Cons
Weve encountered challenges in navigating their policy documentation and understanding coverage terms. Moreover, the claims settlement process has been slow, leading to frustrations among our team.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
E. Allen
Insurance, 25-30 employees employees
Aug 14, 2023
Disappointing Reinsurance Experience
Disappointing Reinsurance Experience
Pros
Our experience with Maiden Holdings, Ltd. has been disappointing. As part of SwiftInsure Partners, we anticipated their reinsurance solutions to be more aligned with our risk management strategies. However, their offerings like property reinsurance have been lackluster and havent met our needs.
Cons
Weve encountered challenges in getting timely responses from their customer support team. Moreover, the lack of flexibility in adjusting policy terms has hindered our ability to effectively manage risks.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
4
L. Martinez
Insurance, 40-50 employees employees
Aug 14, 2023
Comprehensive Reinsurance Solutions
Comprehensive Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s comprehensive reinsurance solutions have been a significant asset for our company, GrowthGuard Reinsurance. Their offerings, including casualty facultative reinsurance and commercial multi-peril programs, cover a broad spectrum of risks. The claims process has been seamless, allowing us to focus on our core operations.
Cons
We havent encountered substantial downsides with Maiden Holdings, Ltd.s offerings. The only suggestion would be to enhance the online accessibility of policy documents and information.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
J. Baker
Insurance, 40-50 employees employees
Aug 11, 2023
Exceptional Risk Management Solutions
Exceptional Risk Management Solutions
Pros
Maiden Holdings, Ltd.s risk management solutions have been exceptional for our company, SwiftShield Reinsurers. Their range of reinsurance offerings, from auto to homeowners to accident and health reinsurance, cater to various risks. The claims settlement process has been impressively quick, providing timely reimbursements.
Cons
We havent encountered significant drawbacks with Maiden Holdings, Ltd.s offerings. However, clearer explanations of certain policy terms would further enhance policyholders understanding.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
N. Walker
Insurance, 20-30 employees employees
Aug 09, 2023
Dependable Reinsurance Solutions
Dependable Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s reinsurance solutions have been a dependable asset for our company, SecureHorizon Reinsurance. Their tailored offerings, such as general liability reinsurance and accident and health reinsurance, have provided effective risk management tools. The claims process has been prompt and efficient, ensuring smooth operations.
Cons
While the reinsurance solutions are dependable, weve encountered occasional discrepancies between policy documentation and verbal communication. Ensuring consistency in information would prevent confusion for policyholders.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
R. Cooper
Insurance, 25-50 employees employees
Aug 04, 2023
Mixed Experience with Maiden Holdings, Ltd.
Mixed Experience with Maiden Holdings, Ltd.
Pros
Our experience with Maiden Holdings, Ltd. has been mixed. As a part of SafeGuard Insurance Group, weve found their reinsurance solutions to be somewhat suitable for managing risks. Their offerings in property reinsurance and collateralized solutions have been useful. However, weve faced occasional challenges in understanding policy terms and making adjustments.
Cons
While the reinsurance solutions are relevant, weve encountered difficulties in obtaining timely responses from their customer support team. More efficient communication and clearer explanations of coverage terms would enhance the experience.
Ease of use
4
Value for money
4
Customer Support
5
Functionality
5
P. Allen
Insurance, 30-50 employees employees
Aug 01, 2023
Diverse Reinsurance Solutions
Diverse Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s diverse reinsurance solutions have been valuable for our company, ProtectFirst Reinsure. Their property reinsurance, workman compensation reinsurance, and specialty reinsurance offerings cater to our specific needs. We appreciate the range of coverage options available to effectively manage risks.
Cons
While the solutions are diverse, weve faced occasional delays in policy changes and adjustments. Streamlining the policy modification process would enhance the overall experience.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
L. Garcia
Insurance, 40-70 employees employees
Jul 27, 2023
Effective Reinsurance Solutions
Effective Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s reinsurance solutions have proven effective for our company, GrowthInsure Partners. Their casualty facultative reinsurance and commercial multi-peril programs have enabled us to manage risks associated with a range of coverage types. The claims process has been satisfactory, minimizing disruptions to our operations.
Cons
While the reinsurance solutions are effective, weve encountered some communication challenges with their customer support team. More responsive and clear communication would enhance the overall experience.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
M. Thompson
Insurance, 35-70 employees employees
Jul 14, 2023
Extensive Reinsurance Solutions
Extensive Reinsurance Solutions
Pros
Maiden Holdings, Ltd.s offerings have been extensive and beneficial for our company, SolidCover Reinsurance. Their additional offerings, including property reinsurance, casualty facultative reinsurance, and collateralized reinsurance solutions, have allowed us to diversify our risk management approach. The flexibility in coverage options is appreciated.
Cons
While the offerings are extensive, weve encountered challenges in obtaining clear explanations of certain policy terms. Providing more detailed documentation would enhance policyholders understanding.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
K. Smith
Insurance, 50-100 employees employees
Jul 11, 2023
Streamlined Claims Settlement
Streamlined Claims Settlement
Pros
Maiden Holdings, Ltd.s claims settlement services have been a valuable asset for our company, Trustworthy Reinsurers. The quick claims settlement process, ensuring payment within 72 hours, has been efficient. The reimbursement facilitated on the same day through their RPM system has benefited our mutual company clients.
Cons
While the claims settlement process is streamlined, weve encountered occasional discrepancies in the reimbursement amounts. Ensuring accuracy in reimbursements would enhance policyholders satisfaction.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
E. Wilson
Insurance, 25-50 employees employees
Jun 17, 2023
Satisfactory Accident and Health Reinsurance
Satisfactory Accident and Health Reinsurance
Pros
Our experience with Maiden Holdings, Ltd. has been satisfactory, especially in terms of their accident and health reinsurance solutions. As a part of SwiftCare Assurance, weve found their coverage for medical expenses, disability, and accidental death and dismemberment to be reliable. The claims settlement process has been prompt, facilitating quick reimbursements.
Cons
While the accident and health reinsurance is dependable, weve encountered challenges in customizing the coverage to our specific needs. More flexibility in tailoring the policies would enhance policyholders confidence.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
B. Lee
Insurance, 20-40 employees employees
May 04, 2023
Effective Homeowners Reinsurance
Effective Homeowners Reinsurance
Pros
Maiden Holdings, Ltd.s homeowners reinsurance solutions have been effective for our company, SecureHome Insurance. The tailored excess loss and quota share options cater to the unique risks associated with homeowners insurance. The claims process has been satisfactory, helping us manage risks related to natural disasters like hurricanes and floods.
Cons
While the homeowners reinsurance is relevant, weve faced some challenges in obtaining timely responses from their customer support team. More efficient communication would enhance the overall experience.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
S. Miller
Insurance, 30-50 employees employees
Apr 09, 2023
Reliable Risk Management Solutions
Reliable Risk Management Solutions
Pros
At ShieldGuard Insurances, Maiden Holdings, Ltd. has provided reliable risk management solutions that align with our needs. Their general liability reinsurance options have proven effective for managing public liability claims. We appreciate their tailored approach that caters to our unique risk management requirements.
Cons
While the risk management solutions are effective, weve encountered some complexities in the policy documentation. Simplifying the language and providing clearer explanations of coverage terms would enhance policyholders understanding.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
C. Martinez
Insurance, 45-70 employees employees
Mar 19, 2023
Dependable Reinsurance Solutions
Dependable Reinsurance Solutions
Pros
Our experience with Maiden Holdings, Ltd. has been marked by their dependable reinsurance solutions. As a part of InnovateInsure Group, weve found their auto reinsurance to be a stable solution for managing non-catastrophic capital needs. Their approach to building long-term partnerships aligns well with our commitment to risk management.
Cons
While the reinsurance solutions are solid, weve encountered occasional delays in claims settlement. Improving the speed of the claims process would further enhance the overall experience.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
A. Johnson
Insurance, 60-80 employees employees
Feb 14, 2023