Maiden Holdings, Ltd

Maiden Holdings, Ltd

Maiden Holdings, Ltd Reviews

Total 15 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

20%

4

Stars

47%

3

Stars

7%

2

Stars

27%

1

Stars

0%

Share your experience

LM

L. Martinez

Insurance, 11-50 employees

2.0
August 2023

“ Disappointing Reinsurance Experience”

Pros

Our experience with Maiden Holdings, Ltd. has been disappointing. As part of SwiftInsure Partners, we anticipated their reinsurance solutions to be more aligned with our risk management strategies. However, their offerings like property reinsurance have been lackluster and havent met our needs.

Cons

Weve encountered challenges in getting timely responses from their customer support team. Moreover, the lack of flexibility in adjusting policy terms has hindered our ability to effectively manage risks.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

4

Functionality

4

EA

E. Allen

Insurance, 11-50 employees

2.0
August 2023

“ Underwhelming Reinsurance Solutions”

Pros

Our experience with Maiden Holdings, Ltd. has been underwhelming. As a part of SolidGuard Reinsure, we anticipated more comprehensive reinsurance solutions that cater to various risks. However, their offerings like accident and health reinsurance have fallen short of our expectations.

Cons

Weve encountered challenges in navigating their policy documentation and understanding coverage terms. Moreover, the claims settlement process has been slow, leading to frustrations among our team.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

MR

M. Rodriguez

Insurance, 11-50 employees

2.0
August 2023

“ Mediocre Reinsurance Experience”

Pros

Our experience with Maiden Holdings, Ltd. has been mediocre at best. As part of SecureRisk Insure, we expected their reinsurance solutions to align better with our needs. While their offerings like general liability reinsurance have potential, weve faced challenges in understanding the intricacies of their policies.

Cons

The lack of clarity in policy terms and documentation has been a drawback. Additionally, weve experienced delays in claims processing, causing disruptions to our operations.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6