Overall Rating
Based on 15 users reviews
3.6
Rating Distribution
Positive
67%
Neutral
33%
Negative
0%
15 Review(s)
Last Updated Mar 10, 2025
Based on 15 users reviews
3.6
Positive
67%
Neutral
33%
Negative
0%
Total 15 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars20%
4
Stars47%
3
Stars7%
2
Stars27%
1
Stars0%
Share your experience
L. Martinez
Insurance, 11-50 employees
“ Disappointing Reinsurance Experience
Pros
Our experience with Maiden Holdings, Ltd. has been disappointing. As part of SwiftInsure Partners, we anticipated their reinsurance solutions to be more aligned with our risk management strategies. However, their offerings like property reinsurance have been lackluster and havent met our needs.
Cons
Weve encountered challenges in getting timely responses from their customer support team. Moreover, the lack of flexibility in adjusting policy terms has hindered our ability to effectively manage risks.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
4
Functionality
4
E. Allen
Insurance, 11-50 employees
“ Underwhelming Reinsurance Solutions
Pros
Our experience with Maiden Holdings, Ltd. has been underwhelming. As a part of SolidGuard Reinsure, we anticipated more comprehensive reinsurance solutions that cater to various risks. However, their offerings like accident and health reinsurance have fallen short of our expectations.
Cons
Weve encountered challenges in navigating their policy documentation and understanding coverage terms. Moreover, the claims settlement process has been slow, leading to frustrations among our team.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
M. Rodriguez
Insurance, 11-50 employees
“ Mediocre Reinsurance Experience
Pros
Our experience with Maiden Holdings, Ltd. has been mediocre at best. As part of SecureRisk Insure, we expected their reinsurance solutions to align better with our needs. While their offerings like general liability reinsurance have potential, weve faced challenges in understanding the intricacies of their policies.
Cons
The lack of clarity in policy terms and documentation has been a drawback. Additionally, weve experienced delays in claims processing, causing disruptions to our operations.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6