Selective Insurance Group Reviews

“Trustworthy home Insurance

Pros

Our experience with Selective's homeowners insurance has been good. They have always provided quick help when dealing with property damage.

Cons

However, their rates have increased over the years, impacting our budget for insurance expenses.

“Premium Insurance product

Pros

Selectives home insurance coverage has been great in protecting our property and belongings. The claims process was efficient, and their agents were helpful.

Cons

There was one incident where it took longer than expected to resolve a claim due to paperwork discrepancies.

“Trusted coverage for my business

Pros

It has been dependable for our auto repair shop. Their policies are thorough and tailored to fit the needs of our industry.

Cons

Nevertheless, the premium rates have seen some increases over the past year, impacting our operational costs.

“Insurance made for your Industry

Pros

As an auto repair shop owner, I like Selectives industry-specific coverage options. Their policies are tailored to our business needs, providing protection against the unique risks we face.

Cons

Nonetheless, there were delays in processing a recent claim, which caused some inconvenience.

“Definitely worth trying

Pros

I highly recommend Selective Insurance Company. Their business insurance coverage, customer service, and competitive rates make them a reliable partner for protecting our construction business.

Cons

I have not encountered any significant issues or drawbacks to date.

“Customer service that stands out

Pros

Our experience with Selective Insurance Company's customer service team has been outstanding. They are quick to respond, highly knowledgeable and have guided us through our policies with ease.

Cons

On the downside, the online platform for policy management could be more user-friendly.

“Cost-effective coverage

Pros

Selective Insurance Company's coverage for our home and vehicles has been satisfactory. The rates are fair, and the claims process has been generally easy.

Cons

However, there were a few instances where the customer support representatives were not fully knowledgeable about policy details.

“Flexible Insurance options

Pros

Selectives tailored coverage options for our technology company have been valuable in addressing our specific risks. The flexibility in their policies is commendable.

Cons

Nevertheless, the claims process could be more streamlined to reduce processing times.

“Stable business partnership

Pros

Our partnership with Selective Insurance Company has been solid. Their business insurance coverage and risk management solutions have supported our growth and risk mitigation efforts effectively.

Cons

The website for managing policies could be easier to use and more flexible.

“Good product

Pros

It has provided our business with reliable coverage over the years. Their policies offer peace of mind, ensuring we are protected from unexpected risks.

Cons

However, their pricing is a bit higher than some other providers we've looked into.

“Securing our workflow

Pros

It provides extensive coverage options that have been essential in protecting our operations from potential risks.

Cons

We've sometimes had trouble reaching customer support quickly during busy times.

“Decent, but not great

Pros

Selective Insurance Company provided a variety of coverage options but the experience was average. Customer service response times were often delayed and the policy details could be confusing at times.

Cons

The communication wasn't clear and responses were slow, which was frustrating. Also, the premiums seemed a bit high for the coverage provided.

“Control risks effectively

Pros

Selective's technology insurance options are thorough and designed to address the unique challenges of our industry. They have been instrumental in helping us manage potential risks effectively.

Cons

There were a few times when policy updates took longer to process than I expected.

“Good customer support

Pros

It offers comprehensive coverage, effectively protecting our home and belongings. It gives us valuable peace of mind.

Cons

Sometimes, the communication about policy updates wasn’t very clear.