Rebecca R.
Law Practice, 11-50 employees
More than a year
“very helpful tool!”
Pros
I can track almost everything from one spot which has been incredibly useful while I support a three-person legal team daily.
Cons
Not as thrilled with the updated appearance as I was with the previous version but I'm slowly getting used to it because change is always tough.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lisa H.
Law Practice, 11-50 employees
More than a year
“Awsome support but changes too often”
Pros
It is very user-friendly and well-suited to the legal industry, I appreciate that there are multiple ways to complete many tasks from different screens, customer support is consistently helpful and the texting feature is very handy.
Cons
What frustrates me is the frequent appearance changes, just when we get comfortable with where things are placed, the layout shifts. On top of that, the billing section can be somewhat confusing to use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9