Alt Legal Reviews

“excellent for docketing reminders

Pros

This is such an excellent tool for keeping up with docketing reminders especially for IP and trademark assignments. It just works.. reliable, consistent and never lets an important deadline slip through.

Cons

No complaints here at all. It's so aligned and efficient! Makes my job way easier.

“ease of use is unmatched

Pros

We migrated from a competitor's program and honestly, we just wish we had done it way earlier. The ease of use is unmatched. It takes care of everything and gives us all the reminders and updates we need to stay on top of our clients' filings. Customer service is fantastic, too. I cannot recommend it enough.

Cons

I'll be real...the cost is a bit of an issue for my small firm. But we tried a cheaper option first and honestly, switching to this is totally worth the money.

“easy and interactive with USPTO access

Pros

It's all about the ease of use and how interactive the whole platform is. Plus I really appreciate the email updates I get and how quickly I can search and access the USPTO through it.

Cons

Oh man I would LOVE it if the software could just automatically email our pre-written scripts to clients whenever the USPTO does something without me having to log in and click the button myself. That would be a dream.

“easy to use with terrific support

Pros

I can't say enough about how easy the product is to use and the customer service from the team is just terrific. Any time I've had a question I get same-day help. Even the company Founder has personally gone above and beyond to help us integrate it with our other software. It's clear they are focused on helping IP lawyers not just align work but actually add profit to our bottom line. The reporting is super helpful for my team, too.

Cons

We are basically really happy with it but if I could wish for one new feature it would be a direct link. Like when I get a notification about something filed at the PTO or TTAB, I'd love to just click and go straight to that specific document.

“Automation i actually loveeee

Pros

Love that everything is just automated. I am also really happy with the intake process, it lets me get all the info I need from a client in one go so I am not constantly following up with a million questions.

Cons

I have only been using it for about two months but I honestly have absolutely no complaints.

“Obsessed with the notifications

Pros

We use it. I specifically to keep track of all our IP and trademark deadlines. It's allowed us to stay on top of everything so easily and honestly, the notifications are the best parttttt.

Cons

I have been using it for just over three months now and I don't have a single complaint. It just does exactly what we need it to do.

“My go to tool

Pros

It's super easy to use. And those daily email reminders? They are absolutely KEY.

Cons

My only wish is that they also did document management. That would make it absolutely perfect for me.

“easy IP management excellence

Pros

What really sold me on it was that it's super easy to use since it's cloud-based and honestly it was way less expensive than the other options we looked at. That budget-friendly price tag made it a no-brainer to get approved.

Cons

There is not much to complain about. This thing is way better than what we were using before and it costs less. I mean sure if they could lower the price even more that'd be great but I totally get that things are tough right now.

“core tool for four years with consistent service

Pros

I've had Alt Legal as a core part of my trademark practice for over four years now. I have watched it grow from its first version to what it offers today and throughout it all, the combination of ease of use and excellent customer service has stayed consistent. It's honestly one of the best legal tech firms I have ever used.

Cons

There's really not much bad I can say. I really like what they have built and they seem to be really smart about choosing which new features to add. Plus anytime I've had a tiny issue, they jump on it and fix it super fast.

“packages and updates data smoothly

Pros

The way this software packages all the data and information and then smoothly updates us without any extra work is just amazing. It saves me so much time and effort.

Cons

I am really looking forward to them integrating more with patent info. Right now we have to enter that stuff ourselves which is a bit of a drag. But honestly it could be way worse and they are constantly making the platform better.

“safety net for deadlines

Pros

I love how easy and interactive this is to use. It's super convenient and basically my safety net for keeping track of all my deadlines so I never miss a filing.

Cons

Seriously I can't think of anything. Every time I have ever thought "Hey it'd be cool if it did this" they end up adding it. And the customer service? Amazing.

“wonderful service, no complaints currently

Pros

It is really easy to use and honestly, their customer service is wonderful. It handles all my docketing, both domestic and international without any issue.

Cons

I really can't think of anything at the moment. It's just working really well for me.

“most interactive IP software and reporting

Pros

Having worked in both big and small firms over the last decade I can confidently say this is the most interactive IP software I have ever used. The team is always super responsive to any questions and the reporting functions are exceptional, they make sharing portfolio status reports with clients look easy.

Cons

I'd really love to see some links to foreign trademark office websites and documents built right in. But the founder is super hands-on and actually listens to us clients and he's hinted that this might be coming soon. So I am staying tuned!

“Replaces a whole docketing department

Pros

What I like most is that this software basically replaces a whole docketing department for trademark management. It automates everything, pulls live data straight from the USPTO with no extra fees and sends me reminders right when I need them. The team has built an incredibly valuable product that's perfect for my solo practice. The user interface is super smooth and easy to use. Beyond docketing, it also automates my template letters and USPTO filings. Honestly I would not be able to practice the way I do without it. Bravo!

Cons

It's pretty close to perfect for about 98% of what I do. I do have to manually enter litigation and foreign deadlines to some degree but the smart updating is great, when those dates change, it updates everywhere. Automating those would be super tough but it'd be nice.

“wish i'd switched sooner

Pros

I switched to it from another online IP management program and I wish I'd done it sooner. It is so much more automated, smooth and user-friendly. The customer support is second to none and those weekly updates on IP court cases are a really nice bonus I did not expect.

Cons

NO CONS SO FAR! Loving it.

“real-time tracking made simple

Pros

My firm focuses only on trademark work so it is not just a nice-to-have it's a critical tool that helps me keep my clients happy and well taken care of. I genuinely think every trademark lawyer out there should be using it.

Cons

Nope nothing I can think of. Y'all are seriously the best.

“Client updates without the trouble

Pros

it's a great piece of software...especially if you are an IP attorney. Handling docketing and management is veryyy easy and I love that it automatically tracks statuses and deadlines for both me and my paralegals.

Cons

I have been using it for a while now and I honestly have not found one negative thing to say. It's so helpful ! Overall it's just really easy to manage especially if you are new to this kind of software.

“aligned trademark workflow

Pros

Honestly it's just user-friendly, efficient and cost-effective. But the real kicker for me is the real-time tracking and it makes it so much easier to keep my clients in the loop.

Cons

Okay so my only tiny issue is that I wish I could delete old, inactive clients myself or fix a typo in an email address without having to ping support for help every time.

“automatic import and great notifications

Pros

My favorite thing? The automatic import of new matters. I don't have to lift a finger to input any data which is a huge time-saver.

Cons

Honestly? Nothing. It's great. I especially love the email notifications, they show up right when I need them and actually tell me what I need to know without a bunch of fluff.

“simplifies everythingggg for me

Pros

It automates so many of my tasks that the time savings have become huge. I can get filings done in less time and all my deadlines are automatically tracked without me having to think about it.

Cons

I've got none! Before I started using this I had my own clunky spreadsheet to track all my filing deadlines. Just the time I have saved alone is worth the monthly fee, no question.

“Interactive trademark management

Pros

I honestly think Alt Legal's docketing software and daily emails are essential for any Trademark practice. Beyond just being easy to use, the marketing data has been a game-changer. It's allowed my small firm to really compete by helping us assist unrepresented parties at the Trademark Office. It's an incredible product all around and the team behind it is second to none.

Cons

NO CONS. All the features are top-notch. But.. just to give you a suggestion since you asked for one, I think a slightly more robust section for TTAB docketing could be really helpful.

“Customer service that shines

Pros

Their team is always so helpful and quick to respond. The software itself just makes it way easier for me to stay on top of all my IP.

Cons

honestly my favorite part might be the support team. Whenever I have run into a little glitch with the software, the team has been super responsive and actually helpful.

“USPTO updates without stress

Pros

It is a really powerful docketing tool especially for solos or small firm practitioners like me. With real-time USPTO updates, docketing domestic cases is a total smooth. I can also add custom dates, monitor competitors, watch applications and even see when clients or potential clients are filing new stuff. Plus their customer service is responsive and friendly always willing to help.

Cons

Okay so my one little con is that I wish the next task would just pop in automatically. Since the info gets pulled from the USPTO, as soon as something new posts, I go in and manually enter the next step myself just to be safe. You also have to manually enter foreign marks and TTAB stuff but the platform keeps getting better so I am hoping more automation there saves me time soon. I have no doubt those upgrades are coming.

“Time saving IP software

Pros

it saves me time which directly puts money in my pocket. Instead of manually entering client trademark info into a spreadsheet, it auto-populates everything from the USPTO right into my docket. The daily email alerts me to any changes or deadlines so I don't have to spend hours looking it up myself or pay someone else to do it. I also really love the Clio integration, it auto-populates deadlines onto my Clio calendar which eliminates any chance of human error. It's a true time-saver that translates into a money-maker for me.

Cons

One thing I'd really find helpful is the ability to track competing marks. Like if a client is opposing another mark being able to keep an eye on that other application as it moves through the process would be a game-changer.

“simple workflow for attorneys

Pros

What I appreciate most is the ease of use. It's not overly complicated. When you are juggling over a thousand active trademark files like I am, having a system that's easy to use and sends you daily deadline reminders is an absolute life-saver.

Cons

The search function can be a little buggy sometimes. I am only mentioning it because you asked for a "con",honestly, it's not a big deal for me at all.

“The gold standard for tm attorneys

Pros

I researched alot of other IP docketing options and I can confidently say it is the best! The software is amazing at keeping track of all my ongoing trademark deadlines. The intake forms fit perfectly with how my modern firm runs, setting everything up in one place quickly and easily. And their customer service? Excellent and actually personable. I seriously recommend it to every trademark attorney I know.

Cons

I've had zero issues. I am really really happy with it! Hehe

“User friendly & exceptionally responsive

Pros

Both the trademark docketing platform and the customer support are outstanding. I've found the software to be super user-friendly and capable and the support team is exceptionally responsive and genuinely helpful every time I reach out. I also really appreciate the regular docketing updates and reminders they send via email.

Cons

I'd love to see a monthly docketing email update or reminder. Right now, we have daily and weekly options but a monthly summary would be a great addition for the big-picture stuff.

“No more sleepless nights

Pros

Well It just works. It reliably tracks all my trademark filings with the USPTO and makes docketing a very easy. I don't have sleepless nights anymore worrying about missing a deadline or if my system is failing. Those daily email updates on filing events are great too and they give me that extra peace of mind that I'm not missing anything important for my clients.

Cons

Nothing so far. We have been using it for about six months now and haven't had a single hitch.

“Built for trademark prosecution

Pros

It was built from the ground up with trademark prosecution in mind. Even though it handles copyrights and patents, its real strength is clearly in docket management for a trademark-heavy practice like mine. The auto-docketing feature is magic, it picks up triggers from the USPTO so if I file an office action response, I don't have to touch the docket. its just updates it automatically. It's so simple and foolproof. It takes so much of the docketing burden off me and my staff, letting us focus on billable work. Plus because it's cloud-based and the interface is interactive, anyone on my team can jump in and find a status without any real training. Migration was virtually painless, too...they held my hand through the whole export/import process.

Cons

So docketing patents is not quite as smooth as trademarks on here. I get that it's partly because the USPTO's patent database (PAIR) is harder for them to "scrape" than the trademark one (TSDR). So no auto-docketing for patents. BUT, they have done a good job creating standard entries that make it fairly easy to update. There's definitely room for improvement though since not every firm manages cases the same way. For example, we use RCEs a lot but the software's default seems to assume you'll appeal. We just work around it by making custom entries to alert us at the milestones that matter for how we manage a case.