Computer Software, 1-10 employees
More than a year
“Easy and accessible”
Pros
It offers quick and effortless access to all the information we need and the interface is incredibly user-friendly, making navigation very simple.
Cons
It would be helpful if there was a window to add a new quote for a renewal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Law Practice, 11-50 employees
More than a year
“Great service, no complaints”
Pros
The platform is super easy to use, very intuitive and not overwhelming. Their customer service is top-notch. I highly recommend giving it a try.
Cons
I honestly can't think of anything I didn't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
More than a year
“friendly staff but vague renewal instructions”
Pros
Personally I find the staff really friendly and helpful, the prices are decent and the reminders are great.
Cons
Only drawback I faced is that the online system didn't make renewal instructions very obvious.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Law Practice, 101-500 employees
More than a year
“Intuitive portal and fast confirmations”
Pros
The portal is easy to use and confirmation of instructions received is fast.
Cons
Fortunately, nothing comes to mind to mention as a con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Solid portfolio management”
Pros
Azami Renewals has a solid portfolio management system, making it easy to track applications, get pricing, make comparisons and manage payments. They build trust through periodic reminders and great communication. I'm looking forward to working with them for many years to come.
Cons
I love everything about Azami Renewals System.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 101-500 employees
More than a year
“simple tool with fast client quotes”
Pros
Fast and easy to use. The costs are clearly set out and easy to understand. It's also really quick to provide clients with renewal quotes.
Cons
I feel like there's too much information clustered together on the main renewal page, this should be improved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Biotechnology, 11-50 employees
More than a year
“Comprehensive and real-time updates”
Pros
The system is comprehensive and always updated in real-time, so I can view all my cases from different perspectives and make sense of everything. It allows me to easily request quotes for new cases, check estimates, track existing cases and manage instructions, whether manual or automated. In short, it's efficient and perfect for what I need.
Cons
I'd prefer some graphic representations to show the portfolio and cases visually.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Law Practice, 1-10 employees
More than a year
“Easy and exciting”
Pros
It's easy to understand, exciting to use, and I'm looking forward to more collaboration.
Cons
A downside is that additional fees can be added without notice if we're in the extension period, which can be unexpected and frustrating.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Legal Services, 1-10 employees
Less than 6 months
“Smooth onboarding but needs automated case input”
Pros
Onboarding was easy, the staff was super-friendly and accessible and all renewals were carried out on time.
Cons
I would have liked a more automated way of inputting cases into the system. Ideally, I'd love slick integration with our firm's IP management system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Medical Devices, 1-10 employees
More than a year
“Attractive portfolio presentation”
Pros
What I like most about Azami Renewals System is the people behind it. They're always there to help, guide me, and point out any mistakes I've made. This is a huge deal, especially since missing a patent renewal deadline could mean losing the patent rights. The software itself is user-friendly, easy to operate, and the auto-renewal option lets me stay self-sufficient. Even with auto-renewal set up, I still get alerts when payments are due, giving me another chance to make sure everything is correct. Azami also has agents who track the renewal schedule for me, which is a big relief since I have patents in over 60 countries. Plus, the pricing is very competitive and reasonable.
Cons
The portfolio presentation is pretty simple, with limited options to organize or extend it. We needed quite a bit of human involvement to set up the initial renewal portfolio when I started (it might be fixed by now). At the time, I thought it was a pro because it saved me from a learning curve for tasks I only needed to apply once.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
