backdocket Reviews

“A top choice among competitors!

Pros

The software is very easy to use and designed for my needs. It comes packed with a wealth of fantastic features, and the reporting capability allows me to generate any reports I require to monitor specific elements. The reporting and dashboards stand out as exceptional. The support team is very responsive and quickly incorporates new features.

Cons

I truly have no negative feedback regarding the software. The support team is extremely responsive and a pleasure to collaborate with.

“Better than others

Pros

I appreciate that it presents all documents within the case file simultaneously, unlike other similar file management software that necessitates clicking through each folder to view its contents. I used to spend a lot of time sifting through empty folders searching for case documents. This software simplifies case management significantly.

Cons

This might be a feature that I haven't quite figured out how to use yet, but being able to share files through a link (similar to how it works in Dropbox) would be fantastic.

“BackDocket is truly impressive

Pros

The interface of the software is very user-friendly, making it easy for me to find my way around. I also like the flexibility it offers, allowing me to customize my dashboards with minimal effort.

Cons

The accounting tab doesn't provide an option for a credit balance.

“Reliable Software

Pros

Backdocket is highly adaptable, allowing me to delve deep into performance data.

Cons

I can only search for clients by their first name. It would be beneficial to have integration with QuickBooks.

“User-friendly and affordable

Pros

What I find particularly attractive about Backdocket, beyond its user-friendly nature, is its cost-effectiveness. The combination of an interactive interface and a price point that doesn't break the bank makes it a standout choice for me.

Cons

I would really appreciate having an add-in feature for Outlook so that my emails could be automatically saved in the notes section of Backdocket. Plus, syncing with QuickBooks Online would be incredibly useful.

“Accessible from any device

Pros

The system is very approachable. I can access it from any device. The attorneys can effortlessly delegate tasks to paralegals and legal staff. Everyone utilizes the notes feature to stay updated on the current status of the case.

Cons

Any problems we've faced, we've reached out to support team, and they have promptly addressed them.

“5 out of 5 product

Pros

I am enthusiastic about everything concerning Backdocket. It is so accessible and incredibly easy to master. It aids me in managing client files efficiently.

Cons

I enjoy everything about Backdocket. It has been designed thoughtfully, making it easy to use and access.

“Simply the best for remote work

Pros

This web-based case management program helps me keep track of my practice no matter where I am. I truly enjoy using this program. My entire team engages with it easily, whether in the office or working remotely, ensuring that everyone is fully informed about the status of each file.

Cons

I have no complaints. It fulfills all our requirements and serves us exceptionally well.

“Uncomplicated and offers amazing customer support

Pros

Backdocket is both flexible and simple to use. The administration process is uncomplicated and, most importantly, forgiving. An incredible advantage is the support team and programmers who are exceptional! They think from the end-user's perspective, promptly resolve issues, and implement genuine product improvements and features.

Cons

Right now, the software lacks email integration, but it is planned for in the near future.

“Affordable, easy to customize and use

Pros

Backdocket includes all the essential features one expects from a Practice Management System: Case Management, Contact Management, Task Management, Calendaring, and Marketing Management. What truly distinguishes this platform is the ability to create custom fields, place them as desired, and swiftly generate customized reports based on them.

Cons

They are still a developing system and are actively working on adding new features. Currently, there is no option to send texts from the software, but it's included in their future plans.