Last Updated
Overview
backdocket is a robust practice management software that helps growing law firms manage data by providing enhanced automation and integrated smoothness. While it lacks some advanced tools, this software offers efficient reporting and third-party integration options. backdocket also supports real-time analytics and customizable dashboards.
Overall Rating
Based on 10 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
backdocket Specifications
- Case Management
- Document Management
- Client Management (CRM)
- Billing & Invoicing
What is backdocket?
Overview
backdocket is for growing law firms, helping streamline a firm’s processes, like tracking tasks, scheduling events, and approval workflows within a single location. Furthermore, it offers users tools like personalized dashboards, enhanced search capabilities, and easy integrations with third-party software such as Marketo and MailChimp. Moreover, backdocket also facilitates streamlined task management, lead pipeline monitoring, comprehensive reports, and analytics.
backdocket Pricing
Disclaimer: The pricing is subject to change.
backdocket Integrations
backdocket integrates with several third-party apps, including:
Who Is backdocket For?
backdocket is specially designed for legal firms.
Is backdocket Right For You?
Whether your firm is new to business, looking for improvements, or a growing firm needing an extended and flexible system to manage your practice, backdocket software is a reliable choice. Its powerful features give you a complete legal management solution. The software will help you strengthen your firm's functioning and increase efficiency.
Are you still unsure about backdocket? Call (661) 384-7070 and talk to our team of experts for any guidance/assistance in making your decision.
backdocket Features
Intake
This feature enables users to receive instant notifications for new leads, which helps manage the entire client acquisition process seamlessly. It also helps to customize data fields to capture relevant contact details and personalize the intake process. With backdocket, users can track, prioritize, and convert potential leads into clients.
Calendar
It assists in managing efficient resource booking and event scheduling within firms. Users can set the calendar open and book an event to view it for others. This feature assists in sorting the calendar by team members or event planning to ensure no scheduling conflicts.
Tasks
The software tracks progress on all tasks and automates the workflow by setting triggers for new tasks. It helps generate a new task automatically once it is completed. backdocket reduces manual efforts and organizes your to-do list by ensuring no missed tasks.
Records Requests
The feature reduces time spent on administrative tasks. It manages and tracks timelines for record requests with a consolidated view of all workflows, avoiding the need to access individual claims at any stage. Its centralized approach to handling records ensures timely follow-ups and efficient management.
Search
backdocket streamline and view all contacts and claims information, including notes and record requests, in one place. It enhances data retrieval, saves time to quickly access necessary information, and boosts case management efficiency.
Check Approval
This solution automates most financial management processes that deal with check requests, claim ledgers, and approval levels. It ensures that financial transactions and oversight are realized more smoothly. Besides, backdocket provides streamlined approval workflows without errors.
Pros And Cons of backdocket
Pros
User-friendly and customizable practice software
Assigning and managing tasks become easy
Efficient reporting and dashboards
Simplifies client file management
Cons
Accounting tools are a bit limited, according to some software users
As per some users, its search tool could be improved
backdocket Reviews
Total 10 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars10%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Legal Services, 1-10 employees
“Accessible from any device”
Pros
The system is very approachable. I can access it from any device. The attorneys can effortlessly delegate tasks to paralegals and legal staff. Everyone utilizes the notes feature to stay updated on the current status of the case.
Cons
Any problems we've faced, we've reached out to support team, and they have promptly addressed them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 1-10 employees
“User-friendly and affordable”
Pros
What I find particularly attractive about Backdocket, beyond its user-friendly nature, is its cost-effectiveness. The combination of an interactive interface and a price point that doesn't break the bank makes it a standout choice for me.
Cons
I would really appreciate having an add-in feature for Outlook so that my emails could be automatically saved in the notes section of Backdocket. Plus, syncing with QuickBooks Online would be incredibly useful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Law Practice, 1-10 employees
“Reliable Software”
Pros
Backdocket is highly adaptable, allowing me to delve deep into performance data.
Cons
I can only search for clients by their first name. It would be beneficial to have integration with QuickBooks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does backdocket offer an API?
The official website of backdocket does not specify whether or not it provides API.
What language does backdocket support?
backdocket supports only the English language.
What other apps does backdocket integrate with?
backdocket integrates smoothly with MailChimp, Marketo, Google, CallRail, and Office 365.
What types of pricing plans does backdocket offer?
The backdocket cost is $59.99/per user/month. Users can get pricing details to see if it fits their firm’s requirements.
Who are the typical users of backdocket?
backdocket is designed for the legal industry and is ideal for new and expanding firms.
What level of support does backdocket offer?
backdocket provides support through email only.
