Total 25 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

28%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AG
Andres G.

Real Estate, 11-50 employees

Less than a year

5.0

saving time and money

Pros

Very easy to use and it really helps save both time and money by making time management work better for both parties involved.

Cons

The part I like least is that file uploads can sometimes take a while to load.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Andrea a.

Aviation & Aerospace, 11-50 employees

Less than a year

5.0

Simple interface

Pros

What makes this platform stand out is how well it balances functionality with usability. Daily workflows run smoothly, the interface is refreshingly clear and our clients find the experience pleasant.

Cons

It would be better if it saved contacts and allowed sending to multiple recipients at once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EF
Erick F.

Financial Services, 11-50 employees

Less than 6 months

5.0

easy to use

Pros

Using the software feels very user friendly and simple.

Cons

The variables are a bit tricky at first but with some practice you can get the hang of them quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Ana A.

Commercial Real Estate, 51-100 employees

Less than a year

4.0

fewer errors

Pros

the platform feels easy, clear and very user friendly. The software has made it much easier for us to get prior approval of the financial and commercial terms in different contracts and that has clearly reduced the time needed to process and prepare agreements before signing. On top of that working through the platform helps lower the chances of unintentional human errors in the document content.

Cons

Getting everyone in our organization fully onboarded required several training sessions across different teams. Because of that,full integration took a bit longer than expected.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

AV
Alex V.

Real Estate, 51-100 employees

More than a year

4.0

Love the document automation

Pros

A very effective tool for automating documents with solid reliability and security. The digital signature module saves a lot of time and improves the client experience by removing the need to travel. It also provides excellent customer support with very fast response times.

Cons

Some digital signature features are still currently in development.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

AL
Adrian L.

Real Estate, 51-100 employees

More than a year

5.0

Modified automation and security

Pros

We've been able to customize the product to match our needs across the board from document generation and automation to security and approval management.

Cons

It could be a bit more flexible when it comes to the electronic signature provider.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HC
Humberto C.

Construction, 11-50 employees

More than a year

5.0

digital contracts done right

Pros

Being able to create and sign contracts completely online makes the whole process much faster and more simple.

Cons

The only area that still needs improvement is integration or compatibility with other management tools we use regularly such as PRINEX.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RD
Ruben D.

Information Technology and Services, 11-50 employees

Less than a year

5.0

versatile fit for our workflow

Pros

The software's versatility has allowed us to successfully bring in the features we need which supports everyone on the team in using it effectively and working at their best.

Cons

We haven't really found a downside at the moment and we also don't feel like it is missing any additional features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AE
Alberto E.

Real Estate, 11-50 employees

Less than a year

5.0

simple and improving

Pros

This software feels easy for users and it keeps getting better with each update. On top of that their team is very accessible whenever there's any kind of question or issue.

Cons

The licensing options feel a bit limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Mercedes C.

Consumer Goods, 101-500 employees

Less than a year

5.0

Fast contract workflows

Pros

Getting started with it and uploading a document for the first time can feel a bit complicated. Once you get the hang of it though it becomes very simple. It helps speed up the work when you have a large number of contracts to complete. The fillable fields in the contract are also very useful since they make it less likely for the person preparing and sending it for signature to miss any important information. On top of that the technical support team replies very quickly and is very efficient.

Cons

The trickiest part is probably the first interaction with the platform until you learn how to use it properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SCS
Sandra Coloma S.

Commercial Real Estate, 1-10 employees

More than a year

5.0

powerful contract automation support

Pros

Using it feels very easy and the Bigle Academy really helps you learn how to set up the service and automate your contracts. Also the support team behind the platform is excellent.

Cons

Having to pay for every new user is the downside. There should be a company wide package instead of charging per additional user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CD
Carlos D.

Accounting, 1-10 employees

Free Trial

4.0

flexible contract templates

Pros

Having templates available makes it really convenient to create different types of contracts.

Cons

The way created contracts are stored could be better since it only uses a basic folder structure.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JG
Jesus G.

Legal Services, 11-50 employees

Less than a year

4.0

easy approvals and signing flow

Pros

It's a user friendly software that really speeds up the more administrative tasks and brings the full document approval and signature cycle together very well. It's helping us make our process much more efficient overall.

Cons

Getting access to self edit template modifications is complicated. We still need support from the service provider every time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

FU
Fabian U.

Legal Services, 101-500 employees

Less than a year

4.0

Good legal workflow

Pros

Bigle Legal was clearly built, designed and thought out for the legal profession so its features fit perfectly with the needs of legal departments and law firms. It's a tool that makes a substantial difference in lawyers efficiency giving them more time to focus on practicing law and providing strong service to clients.

Cons

The part we've liked least about BL is probably on the administration side especially document configuration. Learning how to automate documents took us a bit longer than expected. Even so the BL team has always been available to train and retrain us whenever needed. On top of that BL already has a new version where this process is supposed to be faster and more easy. We'd like the option to use simple signatures for internal documents but BL only supports digital signatures. That isn't necessarily bad because it ensures document traceability though sometimes all that's needed is a basic sign-off or approval.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

PT
Pere T.

Real Estate, 11-50 employees

Less than a year

5.0

efficient contract signing workflow

Pros

Getting contract signing under control was the biggest priority for us both with suppliers and with clients. We also needed the process to be simple for signers without requiring them to do anything complicated, just provide an email address and a phone number. With Bigle Legal that's exactly what we've achieved.

Cons

Because of the way we work the same signers come up again and again so having a small signer database would help a lot. It would save us from entering their details manually every single time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CR
claudia r.

Law Practice, 11-50 employees

Less than a year

5.0

fast document handling

Pros

Document management is handled quickly and using the platform is very simple.

Cons

Setting up can be challenging especially in the legal field where it is hard to define a general standard for a document because so much depends on the specific case.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JL
Jesus L.

Law Practice, 11-50 employees

Less than a year

5.0

Effortless to use

Pros

App feels very easy and simple to figure out which makes using it really comfortable.

Cons

At times some concepts don't seem clearly connected to each other although I assume that will improve over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS
Javier S.

Commercial Real Estate, 11-50 employees

Less than a year

4.0

Solid signing

Pros

The after-sales support has been really good and using the software is very easy They keep adding new features to the platform regularly which is a big plus. The signature traceability is also very reliable and having the option to choose between different signature providers makes it even more useful.

Cons

It would be better if the historical records included more search options.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

AC
Alvaro C.

Real Estate, 1-10 employees

Less than 6 months

5.0

quick and easy

Pros

features are excellent and the customer support has been outstanding. It's fast very usable and the interface feels use friendly and well designed.

Cons

I haven't run into any issues because it's modifie to our specific needs and has worked very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR
Marisol R.

Real Estate, 1-10 employees

More than a year

5.0

Amazing document standardization platform

Pros

We were looking for a company that could help us standardize our documentation and make our daily work easier and that is exactly what we found. They are true professionals and have guided us through every step both with the documentation itself and with integrating our CRM into the platform. With their service we can prepare every type of contract we need from a simple visit report to purchase agreements or lease contracts with a wide range of possible variations. The platform also lets us sign any document digitally no matter where the clients are, at home at work or even abroad which helps us stay much closer to them. Without a doubt it's an excellent platform.

Cons

I'm not missing anything at the moment. I'm sure we'll keep improving things with Bigles help but right now the platform has been developed exactly the way we asked for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9