Last Updated
Overview
Capture911 is an interaction recording and incident reconstruction solution for public safety communications centers. While some customization may be needed for unique workflows, it offers a synchronized view of all communications. This ensures compliance and significantly enhances incident recreation and investigation capabilities.
Overall Rating
Based on 2 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Capture911 Specifications
- Case Management
- Compliance & Security Features
- Document Management
- Client Management (CRM)
What Is Capture911?
Capture911 is a robust, multi-channel interaction recording, call logging, and incident reconstruction solution tailored for mission-critical public safety communications. It integrates data from various sources, including NG911 telephony, P25 radio, and GIS, to provide a single, chronological, and synchronized view of any incident. This allows for effective investigative analysis, ensures NG911 and P25 compliance, and is scalable to meet the needs of dispatch centers of any size.
Capture911 Pricing
Capture911 Integrations
The software supports integration with multiple systems and platforms, such as:
- NG911 telephony systems
- Consoles
- P25 radio
- GIS (Geographic Information Systems)
- Administrative phones
Who Is Capture911 For?
Capture911 software is ideal for a wide range of industries, including:
- Public Safety Communications Centers (PSAPs)
- 9-1-1 emergency services
- Emergency dispatch agencies
- Law enforcement and government agencies
Is Capture911 Right For You?
If your PSAP requires an NG911 and P25-compliant recording system, Capture911 provides robust multi-channel integration. It creates chronological incident reconstructions that streamline investigations and verify compliance. Additionally, its tools enhance dispatcher training, making it a reliable solution for mission-critical operations.
Still doubtful if Capture911 software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Capture911 Features
Multi Channel Interaction Recording
The software captures all interactions across various channels, including NG911 telephony, consoles, P25/analog radio, and administrative lines. This ensures a comprehensive record of every critical event, allowing for complete data collection regardless of the communication source used during an incident.
Chronological Incident Reconstruction
Capture911 automatically integrates and synchronizes data from all recorded sources, like calls, radio, and GIS, into a single, easy-to-use interface. This provides a clear, chronological recreation of the incident, which is essential for effective post-event investigative analysis and review.
Quality911 Module For Training
The integrated Quality911 component enables effective call taker and dispatcher training and performance improvement. By allowing trainers to evaluate on-the-job performance, especially through features like CAD screen capture, the module ensures staff develop and employ skills that align with agency standards.
Compliance And Security
The platform is built to be NG911 and P25 compliant, helping agencies adhere to strict regulatory standards. Security is maintained through multi-layer algorithms, data encryption, and advanced APIs that prevent the archiving of sensitive or confidential data.
Scalability And Reliability
Built on high-quality digital recording technology and intelligent architecture, Capture911 can be customized and scaled to meet the growth and changing needs of dispatch centers of any size. Proactive I'm Alive™ monitoring by certified technicians ensures maximum system uptime and operational reliability.
Pros And Cons of Capture911
Pros
Capture911 offers multiple features for security and reliability
The software is easy to use and highly intuitive
Interface is responsive, enhancing user experience significantly
Helps secure project data for smooth workflow management
Stores and organizes files and data systematically
Cons
User interface and buttons look somewhat ordinary visually
Pricing may be high for new organizations enrolling
Capture911 Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Userfriendly experience”
Pros
Right from the start the interface feels very responsive and user friendly which really takes the overall user experience to the next level.
Cons
The only downside is that the pricing could be a bit lower especially for new organizations looking to get enrolled.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“reliable security with good features”
Pros
It stands out because it combines multiple features in one place, focuses well on security and is simple to use. On top of that the technology feels very reliable.
Cons
There is really nothing major to complain about although the interface and buttons do look a bit plain and ordinary.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Does Capture911 software have a mobile app?
Capture911 is primarily web-based and optimized for desktop environments; no dedicated mobile app is currently available.
Does Capture911 software offer an API?
Yes, Capture911 utilizes advanced APIs (Application Programming Interfaces) to enhance security by preventing the archiving of sensitive data and enabling adherence to strict security standards.
What other apps does Capture911 software integrate with?
Capture911 integrates with multiple platforms to synchronize data, including NG911 telephony systems, P25 radio, Analog radio, GIS (Geographic Information Systems), and CAD (Computer-Aided Dispatch) systems for screen capture.
What language does Capture911 software support?
Capture911 supports English as the primary language.
What types of pricing plans does Capture911 software offer?
Capture911pricing is customized based on the needs and size of the dispatch center, utilizing non-proprietary hardware for scalability. Get a Capture911 price quote for detailed pricing information.
Who are the typical users of Capture911 software?
The typical users are mission-critical public safety communications centers, including 9-1-1 dispatch, emergency communication directors, and regional ambulance services like AMR.
What level of support does Capture911 software offer?
Capture911 provides support via email and phone for users.