Overview

CARET Legal is a leading solution for legal professionals to manage their practice and focus on what matters most: delighting clients and maximizing billable time. From client intake and matter management to back-office reporting, CARET Legal helps save time, boost team collaboration, improve accuracy, scale operations, and accelerate revenue collection.

CARET Legal Specifications

Case Management

Document Management

Client Management (CRM)

Billing & Invoicing

View All Specifications

What Is CARET Legal?

CARET Legal software, formerly known as Zola Suite, automates the most critical processes within a firm to support comprehensive practice management. This award-winning legal platform is designed to drive growth and efficiency. From client intake and matter management to back-office reporting, CARET Legal helps save time, improve team collaboration, scale operations, and accelerate revenue collection.

CARET Legal Pricing

The platform offers customized pricing based on the specific needs and size of each legal practice. Reach out for a personalized CARET Legal cost estimate.

CARET Legal Integrations

CARET Legal integrates with various third-party applications, including:

  • Microsoft 365
  • Google Workspace
  • IMAP
  • Microsoft Outlook
  • RMail
  • OneDrive
  • NetDocuments
  • QuickBooks Online
Users can schedule a CARET Legal demo to learn more about its integration.

Who Is CARET Legal For?

CARET Legal accommodates law firms across a diverse spectrum of practice areas, including:

  • Personal Injury
  • Estate Planning
  • Litigation
  • Real estate
  • Criminal Defense
  • Immigration
  • Family Law
  • Employment Law
  • Insurance Defense
  • Intellectual property
  • Civil litigation

Is CARET Legal Right For You?

Trusted by numerous law firms, CARET Legal stands out as the top cloud solution that facilitates smarter legal practice. Automation is implemented from client intake to back-office tasks, aiming to enhance precision and efficiency throughout workflows, ensuring client satisfaction and revenue optimization.

Are you still trying to figure out CARET Legal? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

CARET Legal Features

The legal case management solution consolidates all critical client information, making it easily accessible from a single location. Key features include matter management, workflow automation, email, calendaring, documents, and tasks.

See How It Works

Document management and automation capabilities streamline processes, reduce errors, and save time. Easily organize, manage, generate, and safeguard critical case documents.

See How It Works

Legal billing and payment solutions eliminate the burden of manual timesheet management, template creation, tax preparation, and invoicing. Features include accounting software, billing and time-tracking tools, and payment processing.

See How It Works

Foster better client relationships by securely communicating with clients through the legal practice management platform. Easily connect via email, secure client portal, and text messaging.

See How It Works

Effortlessly manage the entire client lifecycle with prospect and contact management solutions. The built-in CRM integrates seamlessly with the platform, enabling identification and cultivation of high-value prospects while keeping all contacts organized.

See How It Works

CARET Legal's reporting and analytics capabilities deliver valuable insights into business operations and performance. Customizable reports and dashboards allow firms to track key metrics, identify trends, and support data-driven decision-making.

See How It Works

CARET Legal Workflows streamline scheduling, allowing teams to effectively prioritize clients. Pre-defined templates ensure all events and tasks are covered, delivering a consistent and organized client experience.

See How It Works

Pros And Cons of CARET Legal

Pros

  • Customizable dashboard

  • Handy intake forms

  • Efficient email integration

  • User-friendly layout

Cons

  • Customer support has been outsourced

  • Unable to connect with services like Zapier

CARET Legal Reviews

Total 25 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

4%

3

Stars

12%

2

Stars

12%

1

Stars

8%

Share your experience

PH

Patrick Hartnett

Hartnett Law Grouop, 1-10 employees

Less than 6 months

1.0
Jan 21, 2025

Managing Partner

Pros

None. This is a POS program. DO NOT MIGRATE FROM AMICUS ATTORNEY!

Cons

This program is wholly deficient. I made a huge mistake in "migrating" from Amicus Cloud. THe data migration was a disaster. Our email does not integrate. Payments are not properly credited, Stay away from this company and this product!

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

L

Lee

Law Practice, 1-10 employees

5.0
Apr 01, 2024

Love Caret!

Pros

I find this product to be quite easy to use. The capability to log time and create invoices directly within the platform is a significant advantage for me.

Cons

I found it challenging to track and save emails, which led me to search for a different product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G

Gary

Law Practice, 11-51 employees

3.0
Jan 01, 2024

Not suitable for us!!

Pros

I thought this product was good when it had customer support available. However, the lack of decent support now is disappointing. Taking five days to add a new employee is unacceptable and really hampers my business.

Cons

I've noticed that customer support has been outsourced offshore. They've started using a VoIP solution, but it's a low-quality one, making it very hard to hear and understand the tech support on the line. Also, it's quite difficult to even reach a technical person, and when I do, they often seem disinterested and at times even outright defiant. For example, when I asked for help adding a new employee recently, I was simply directed to watch videos. I responded that if I could have done it myself, I wouldn't have asked for assistance. They should reconsider their place in this market, and I don't intend to continue using their services after this experience.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

3

Functionality

6

Frequently Asked Questions

No, CARET Legal does not provide API access.

CARET Legal supports the English language only.

CARET Legal seamlessly connects with various third-party applications, such as Microsoft 365, Google Workspace, IMAP, Microsoft Outlook, RMail, OneDrive, NetDocuments, QuickBooks Online, and Law ToolBox. Watch the CARET Legal demo to learn more about its integration options.

CARET Legal offers support for mobile devices through a mobile app.

The software provides tailored pricing to match the size and needs of each legal practice. Reach out for a personalized CARET Legal pricing quote.

CARET Legal caters to law firms specializing in a wide range of practice areas, such as real estate, criminal defense, immigration, family law, employment law, insurance defense, intellectual property, civil litigation, personal injury, and estate planning.

CARET Legal offers support through phone, email/help desk, chat, a knowledge base, FAQs/forums, and a 24/7 (Live Rep).