CASEpeer Reviews

“Learning new features is easy”

Pros

I enjoy how organized everything is and how easily I can locate what I need. The regular seminars on new features are also a big plus for learning how to maximize the system.

Cons

I hate having to delete each picture individually, and once I delete one, the page refreshes and jumps back to the top.

“Good but few features can't be customized”

Pros

Most of the necessary information can be entered in one place, without having to sift through all the documents.

Cons

I am disappointed that some features can't be customized and that it doesn't support multi-client texting.

“Everyday task management becomes easy”

Pros

I appreciate the ability to text and email clients, with all communications being automatically stored in the appropriate files.

Cons

It's quite bothersome that I have to go through the extra step of creating documents outside of Caspeer, using another program, and then taking the time to save them back into the system afterward.

“Takes the hassle out”

Pros

I like being able to keep track of contacts for specific companies, which makes it easy to refer back to them when needed.

Cons

I wish there was a way to see which documents are coming in and going out, maybe through an option or symbol next to each document.

“Big fan of Casepeer”

Pros

Love this program so much that I introduced it to my new firm. The ease of use really stands out to me. The layout is logical, and navigating the system is very simple.

Cons

I'd love to be able to modify or remove case statuses. The settlement tab also needs work, you should be able to see who holds a lien in the settlement tab, especially within the medical provider section. We would also appreciate the ability to call providers or at least click to access their information directly from the settlement tab.

“Great tool - I rely on it!!!”

Pros

It is much easier to stay on top of various responsibilities, particularly when it comes to organizing and tracking essential data.

Cons

There's no effective way to track subpoena production. I've reached out to support, but they don't seem to have a solution. CasePeer seems to assume subpoenas are only used for appearances at trials or depositions, whereas we primarily use them for document production.

“Easily accessible from anywhere”

Pros

It's always easily accessible, whether I'm working at the office or remotely, which adds an extra layer of convenience. I never feel like I'm wasting time trying to figure things out, and being able to quickly access the system whenever necessary has made my workflow much smoother.

Cons

It's annoying when I select records and bills, and the screen refreshes automatically.

“CASEpeer allows multi-tasking”

Pros

Managing about 70 cases is much easier with this software, as it helps me stay organized and keep track of important deadlines.

Cons

Nothing to note. I find CASEpeer quite intuitive, and it offers a lot of useful features.

“Positive experience with CASEpeer”

Pros

It's set up in such a way that I can quickly understand how to utilize its features without much effort. The amazing layout really stands out to me, as it guides you naturally through each function, which makes handling tasks feel seamless.

Cons

I have no complaints at the moment. I've been really satisfied using CASEpeer.

“Easy to navigate”

Pros

The ease of use and the well-organized layout make it simple to navigate and find what I need.

Cons

I'm honestly not too pleased with the current situation where there's no dedicated program or app available. It feels like a significant limitation, especially in today's digital age when having a specialized app could make managing tasks on the go much easier.

“Always ignore the issues”

Pros

CASEpeer doesn't stand out much when compared to other case management software on the market.

Cons

About a year ago, I sent an email requesting a fix that would allow more templates to be created. The witness tab currently only allows us to add individuals, but not corporations, which would streamline our workflow if it were an option. Recently, we also faced a second issue regarding the lack of a frequency button for tasks (like a 2-week reminder to call a client). However, I was informed that this couldn't be added due to other clients handling hundreds of cases. Instead of features that would improve workflow, we received an update about a third gender option.

“Works fine”

Pros

I like that I can customize the order of tabs and medical providers to fit my preferences.

Cons

I wish the medical tab had a note section under each provider for follow-ups on medical requests. When I used Needles, it had this feature, which made keeping track of follow-ups in one place much easier.

“Proven invaluable for us”

Pros

CASEpeer has been invaluable in keeping our firm organized and on the right path. It ensures that we stay on top of all tasks and deadlines, preventing anything important from slipping through the cracks.

Cons

The app doesn't offer much functionality, and I wish there were more features available on it.

“Perfect for handling different tasks”

Pros

What I admire most about CASEpeer is the ability to track and stay updated on hundreds of cases at once.

Cons

What I find most frustrating about CASEpeer is the frequent glitches and the fact that the calendar feature is not very smooth. It takes a long time to enter calendar items, and I sometimes have to re-enter them, which can be problematic.

“Offers great return on investment”

Pros

The best feature of CASEpeer is how efficiently it compiles treatment details and costs when preparing a case for settlement. It updates as you go, acting like the assistant you've always wanted, and everyone on the team can stay on the same page.

Cons

Every platform has its downsides, but I think the usability could be improved for viewing open cases under the reports tab. It takes a long time to load, and the Medpay features under settlements can be confusing.

“Big fan of CASEpeer”

Pros

The platform is fairly simple, and I appreciate the easy access to tutorials, case statuses, and notes.

Cons

It's frustrating that I can't add new features like case statuses.

“Texting feature is superb”

Pros

I love how it helps me stay organized and track what's been completed or still needs to be done on each case. The texting feature is a huge time saver as well.

Cons

I'm not a fan of the fact that some features are only available on CASEpeer advanced.

“Reliable for court deadlines and protocols”

Pros

What I liked most about Casepeer was its litigation tab and the calendar features. I rely on it because every county uses different court rules and it consistently got the deadlines and the various court-specific protocols right.

Cons

I did notice the calendar layout can be hard to read when a single day is full of events as it becomes cluttered. Linking the calendar to Outlook, however really helps and makes those busy days much easier for me to see clearly.

“Accessible and user-friendly platform”

Pros

For me, the accessibility and overall user-friendliness of the platform are excellent.

Cons

The number of text messages on every case I am part of gets a bit excessive and overwhelming.

“Easy navigation and complete work history”

Pros

The interface is easy to navigate and I am glad it records all my work including tasks I have already completed.

Cons

I'd like the option to edit notes when I make a mistake or when I accidentally save a note to the wrong case.