CoCounselor Reviews
Total 24 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars25%
3
Stars13%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Claudia
Law Practice, 11-50 employees
More than a year
“Making changes is easy
Pros
The ability to make changes swiftly when needed is a huge plus. It's convenient to have such a flexible system where I can update or adjust information on the spot without any hassle, ensuring everything stays current and accurate.
Cons
The only drawback I've encountered is when I'm searching for a client's file, it won't search for similar entries. If the name is unique, it can take a while to find it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Yasbeth
Law Practice, 11-50 employees
Less than a year
“Incredibly simple to navigate
Pros
Navigating through the system is incredibly simple, and finding all the essential details about the client is quick and easy. The layout is designed in a way that allows me to easily locate the information I need without any unnecessary steps.
Cons
The Intake Tab doesn't provide enough information, so I've had to rely on other sources.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zach
Law Practice, 11-50 employees
More than a year
“Excellent software coupled with exceptional support
Pros
It's incredibly easy to use and can generate highly useful reports.
Cons
There's nothing that stands out as something I don't enjoy. I can't think of anything to improve right now. Whenever there's an issue, we talk to our representative and it gets resolved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Felecia
Legal Services, 1-10 employees
More than a year
“Great interface
Pros
The interface gathers everything regarding pre-suit information, contact details, statute dates, notes, and more, all on a single screen.
Cons
We weren't able to do any online editing of Word documents.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8