Total 24 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

25%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Claudia

Law Practice, 11-50 employees

More than a year

5.0
September 2019

Making changes is easy

Pros

The ability to make changes swiftly when needed is a huge plus. It's convenient to have such a flexible system where I can update or adjust information on the spot without any hassle, ensuring everything stays current and accurate.

Cons

The only drawback I've encountered is when I'm searching for a client's file, it won't search for similar entries. If the name is unique, it can take a while to find it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Y

Yasbeth

Law Practice, 11-50 employees

Less than a year

5.0
September 2019

Incredibly simple to navigate

Pros

Navigating through the system is incredibly simple, and finding all the essential details about the client is quick and easy. The layout is designed in a way that allows me to easily locate the information I need without any unnecessary steps.

Cons

The Intake Tab doesn't provide enough information, so I've had to rely on other sources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

Zach

Law Practice, 11-50 employees

More than a year

5.0
September 2019

Excellent software coupled with exceptional support

Pros

It's incredibly easy to use and can generate highly useful reports.

Cons

There's nothing that stands out as something I don't enjoy. I can't think of anything to improve right now. Whenever there's an issue, we talk to our representative and it gets resolved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

F

Felecia

Legal Services, 1-10 employees

More than a year

4.0
September 2019

Great interface

Pros

The interface gathers everything regarding pre-suit information, contact details, statute dates, notes, and more, all on a single screen.

Cons

We weren't able to do any online editing of Word documents.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8