Total 5 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

20%

4

Stars

40%

3

Stars

40%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

VU

Verified User

Legal Services, 11-50 employees

4.0
June 2021

Good, but it could be better

Pros

It really helps me with managing cases, especially with its calendaring function. Also it lets me organize and schedule deadlines related to cases and it syncs with Outlook and other email programs.

Cons

Troubleshooting is not as simple as I expected because there are so many specific settings that can cause issues and it often requires working with support to track down the problem. Also we had some calendar sync issues with Outlook that kept popping up and it took weeks of going back and forth with support to finally pinpoint the root cause.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

JO

Joshua O.

Enterprise, 500+ employees

5.0
November 2019

Feels a bit outdated

Pros

What I like about it is that it has all the tools I need for my work. It is kind of like a big computer where you tell it what to do and it handles it. For example you can create an event, add the matter type and client details, attach a document to the event, assign timekeepers and even create a team code though you will need to create that separately. But you can always go back to edit your events. It is like you say, Do this and that then print me a report and it is all ready for you. You can then share it with your firm and all the info you entered will be included in the email you send.

Cons

It could really use an update to make it more manageable. I know Compulaw has other software, like Compulaw MyView that is more modern but this just feels way too outdated. Using it reminds me of using an old Windows program. The colors and design look pretty dated. Even though it works well for what it does but it could definitely be upgraded to look more appealing like what they did with Compulaw MyView.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Legal Services, 11-50 employees

3.0
October 2019

Does the job but nothing special

Pros

The calendaring feature works great for me as it allows me to keep track of deadlines.

Cons

Well the user-friendliness of the software is not great and I feel like the functionality could definitely be better.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

4

VU

Verified User

Law Practice, 500+ employees

3.0
July 2018

Makes deadline tracking easy

Pros

For some courts, I really like how the summary tab makes it very easy to plug in a date and then all the corresponding deadlines are automatically filled in.

Cons

In my experience it has been really glitchy and tends to quit on me often. Also it is more of an inconvenience than anything. And they do not have all jurisdictions available yet.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

5

VU

Verified User

Law Practice, 500+ employees

4.0
June 2018

Great tool to keep things on track

Pros

It immediately calendars related dates based on the trigger date at issue. This ensures that nothing slips through the cracks.

Cons

Nothing to complain about. It works really well for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10