Not Specified, 101-500 employees
Less than a year
“fast setup with no training”
Pros
The software is fast and simple and it required no prior training for me to get started.
Cons
What frustrates me is that while I'm editing a document and lose my internet connection, the edits don't get saved, forcing me to redo everything I intended to change from scratch. It's particularly maddening when I'm creating a document from zero because the entire draft vanishes. It's happened to me twice already which is really upsetting. I know there's a save button but sometimes I don't want to commit edits to the main document yet. It would be fantastic if the platform could remember my unsaved edits so I could come back and continue the edit after reconnecting to the internet.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Not Specified, 500+ employees
Less than 6 months
“extremely easy to learn”
Pros
It's simple to pick up and extremely user-friendly and it makes navigating my document workflow effortless.
Cons
Over the past 4-5 months of using this tool I really haven't come across anything I didn't like so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
More than a year
“Online signing with instant notifications”
Pros
Having stakeholders sign contracts online saves me time and I get notifications as soon as everything is completed.
Cons
I've found that when I preset signatures, the other party can't sign until the first designated signer completes their signature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
Less than a year
“centralized files with reporting”
Pros
Reporting tools let me keep every file congreatated in one location and it's something I genuinely appreciate for staying organized.
Cons
The "In Box" functionality is really frustrating because it doesn't behave like a standard inbox. Whenever I move files into the shared folder, they still remain in the "In Box" which I find unnecessary and cluttering. When I want to locate a document, I rely on the search tool rather than browsing the inbox so I'd really like this behavior to be revised.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, 101-500 employees
More than a year
“easy document import for signing”
Pros
Importing documents to get signed is really easy for me
Cons
Sometimes I don't find the interface simple when I'm trying to figure out how to do something.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 11-50 employees
Less than a year
“Quick learning without training”
Pros
This tool is easy and very user-friendly, even without extensive training I was able to get comfortable with it quite rapidly. It didn't take long for me to learn the basics and start using its features effectively.
Cons
the way things are organized could use improvement in my opinion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 101-500 employees
More than a year
“clear document status tracking”
Pros
For me uploading and downloading files is easy and I can easily keep track of each document's status.
Cons
audit trail could be more simple, although I like that it does the job adequately.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
More than a year
“aligned academic contract signing”
Pros
Setting this up and transitioning it from one academic year to the next was surprisingly easy for our team. It has completely simplified how we handle our yearly Employment Agreements along with other documents that need signatures from faculty and staff. The administrative team behind the product has been quick to respond and really knows the software inside out. I also found their pricing fit perfectly within our budget.
Cons
After we finish the initial setup the system operates without issues and runs very smoothly for day-to-day use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than a year
“secure centralized document access”
Pros
We really appreciate having all of our documents congreatated into a single system where we can set clear access controls to decide who sees what, that feature has been incredibly useful for us. Having our files accessible through the web and neatly sorted by department and by user has cut down on a huge amount of time and effort. The interface is easy to navigate and whenever we need help the support staff respond promptly. They also run weekly webinars that keep customers up to date and give detailed walkthroughs of important product capabilities.
Cons
It's not something I'd call a real drawback but I'd really like to see a drag-and-drop field for dates and initials added to the system so signing workflows become even simpler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 101-500 employees
Less than 6 months
“Modern interface with learning resources”
Pros
The interface feels modern and really easy to use and it gives me access to plenty of helpful articles and resources that make learning this tool easy.
Cons
Unfortunately there's no way for me to delete my own discussion posts and that's something I wish were available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 101-500 employees
Less than a year
“Helpful support with easy use”
Pros
It's very easy to use and support has been reliable whenever I needed assistance.
Cons
Personally I can't say I'm thrilled with it even though it's quite user-friendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, 11-50 employees
Less than a year
“simple onboarding for new staff”
Pros
Operating this tool is extremely simple and I can quickly show new coworkers how everything works.
Cons
I honestly don't have any complaints about this tool and I find it reliable for day-to-day tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
More than a year
“secure contract storage made easy”
Pros
platform is easy to use and it provides me a secure place to store our contracts.
Cons
On occasion I've noticed that even when a contract is saved in a folder, a teammate might not be able to access it and I find that can be a bit inconvenient.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 11-50 employees
Less than a year
“shareable contracts with date tracking”
Pros
It's highly shareable and detailed and I find contracts and information for every department easy to access while also keeping me updated on signature dates.
Cons
Occasionally the signature email field shows a lock icon and I find it frustrating because it prevents me from viewing the details.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 11-50 employees
More than a year
“centralized signing with fast search”
Pros
Collecting signatures and inserting data fields is simple and I value having all agreements stored centrally so I can quickly locate specific contracts.
Cons
I'd like the option for fields to snap into place automatically and I find manually aligning them takes unnecessary time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Not Specified, 500+ employees
Less than a year
“easy document forwarding for signatures”
Pros
This tool feels simple and I find forwarding documents to clients for signatures incredibly simple.
Cons
After saving contracts into a shared folder, I'd appreciate if they could automatically link to related contracts and I find it would align document management significantly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, 101-500 employees
More than a year
“time and cost savings on contracts”
Pros
Managing contracts is much easier and it saves me both time and money since I no longer have to print and mail paperwork.
Cons
sometimes vendors have trouble with the signing process and I find that can slow things down, though overall the software works great.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 500+ employees
Less than a year
“stress-free and user-friendly experience”
Pros
Picking it up is very easy and I find it genuinely user-friendly which makes using it stress-free.
Cons
I did notice the logging security seems to function only at initial setup and I find that concerning from a compliance perspective.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 101-500 employees
Less than a year
“Reusable templates made simple”
Pros
Building a template is easy and I appreciate being able to reuse it for future documents.
Cons
rarely but the app's UX feels glitchy and I find assigning signature lines could be more simple.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, 101-500 employees
Less than a year
“convenient sharing and use”
Pros
The tool is self-explanatory and I find sharing documents simple and efficient.
Cons
there isn't much to fault and I find the platform easy to learn and use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10