Total 50 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

24%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SR
Stephanie R.

Not Specified, 101-500 employees

Less than a year

5.0

Versatile platform for digital transformation

Pros

As a recipient and active user I find the platform incredibly easy to use. The feedback and insights I receive through it are excellent providing clear direction that�s genuinely helped advance our company�s digital initiatives. What's more is that it feels impressively versatile adapting smoothly to different projects, teams and goals without losing its ease or effectiveness.

Cons

There's nothing I would change about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

Responsive and professional support

Pros

When I reached out to Customer Technical Support the representative provided truly excellent service. They spoke clear, understandable English, really listened to understand my issue and thoughtfully addressed every one of my questions without rushing. It was professional, patient and effective.

Cons

I have no complaints and I find it continues to serve our global team effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA
Scott A.

Not Specified, 500+ employees

Less than a year

5.0

fast contract and clause search

Pros

As a project developer I find it really simple to locate specific contracts and even drill down to individual sections within those contracts quickly and easily. Having that precise, searchable access saves me valuable time and makes sure I'm always working with the most current and relevant terms which keeps projects moving forward smoothly.

Cons

I've found very few issues overall. Signing in was tricky at first but they've already resolved that problem.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MR
Melanie R.

Not Specified, 1-10 employees

Less than a year

5.0

Quick creation of signed documents

Pros

I appreciate being able to quickly create an official document with signature, date and all required details

Cons

When I send a document to my boss for signature it becomes locked so I can't edit it which forces me to do everything in his review, then make the wedding changes and send him the invitation to sign at the very last minute which is really annoying and inconvenient

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

DB
David B.

Not Specified, 500+ employees

Less than a year

4.0

change tracking feels cluttered

Pros

For me it's really convenient for handling contracts so it's a useful tool to keep around.

Cons

it's great that every change is shown and that's generally okay but I can't easily hide formatting tweaks and minor edits that don't concern me so the comments I care about are buried among them. On a twenty-page document, it becomes overwhelming to wade through all that clutter to locate the key points.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

EM
Emeldah M.

Not Specified, 101-500 employees

More than a year

4.0

Reusable templates save time

Pros

What I appreciate is being able to set up a template that I can reuse without having to make a separate copy for each new contract.

Cons

I find it frustrating that I can't create folders to organize and save my contracts by category which would make managing them a lot easier.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CL
christine l.

Not Specified, 500+ employees

More than a year

5.0

easy once you learn it!!

Pros

After I got the hang of the program I found it quite easy and easy to use.

Cons

Honestly not much to complain about. I learn best by doing so even though the tutorials are great I ended up learning more once I jumped in and started using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC
Joyce C.

Not Specified, 101-500 employees

Less than a year

1.0

frustrating signing user experience

Pros

Honestly there's nothing I like about it. I only use this because my job requires it.

Cons

I have found the user experience here to be the worst of any signing tool I've ever used.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

4

Functionality

3

JG
JOSEPH G.

Not Specified, 500+ employees

Less than a year

5.0

efficient content management made simple

Pros

I really like the user-friendly interface and it makes content management simple and highly efficient.

Cons

Because of its clear ease of use, extensive customization, smooth integration and reliable security I consider this CMS tool an excellent choice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP
Darrel P.

Not Specified, 101-500 employees

Less than a year

4.0

No more duplicate contract signing

Pros

Shuttling between offices used to be a headache and it's completely eliminated because my documents follow me and signatures stay organized.

Cons

There was a time when I was inexplicably locked out and trying to reset my password didn't help. I had to revert to paper which I utterly disliked.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AS
Ariella S.

Not Specified, 11-50 employees

More than a year

5.0

Productive signing and filing experience

Pros

The app is simple and efficient and it saves me time when signing and filing documents while making retrieval easy whenever I need them.

Cons

For me there aren't any issues to report. I haven't come across any bugs or shortcomings because the software functions exactly as I need it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
Davis M.

Not Specified, 101-500 employees

Less than a year

4.0

simple contract expiry alerts

Pros

this platform is well-organized and it alerts me when contracts are approaching expiration which is exactly why I rely on it.

Cons

we have to manually update a contract's term whenever it automatically renews and that's tough. For example if a one-year contract moves into its second year via auto-renew in this system I stop getting email reminders that it's coming up for renewal.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SS
Susan S.

Not Specified, 101-500 employees

More than a year

5.0

easy sorting and retrieval

Pros

Sorting features and easy retrievals make my daily tasks easier and it helps me stay on top of every document.

Cons

I found some of the recent updates a bit confusing at first, though after using the tool for a short time I became comfortable with the changes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KT
Kacie T.

Not Specified, 500+ employees

Less than a year

5.0

Quick nda access and signing

Pros

Accessing NDAs is really simple and it impresses me how quickly I can have customers sign them.

Cons

There's a noticeable wait when NDAs are being signed, I've found it takes a little while.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JH
James H.

Not Specified, 101-500 employees

Less than a year

5.0

central contracts with hubspot integration

Pros

Our team can reach every service contract without hassle and it integrates with HubSpot which I find enhances its overall value.

Cons

I've run into a few contract statuses that the system auto-creates and they've caused confusion because I can't find a way to adjust them. Also, it looks like there's no option to insert extra contract stages which would be helpful for automating more of our workflow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BS
Bobby S.

Not Specified, 101-500 employees

More than a year

5.0

simple navigation for end users

Pros

This tool is simple and easy to navigate and it helps me ensure end users can work efficiently too.

Cons

There are times when the formatting ends up completely messed up when I load documents into the system or move them into a live document.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LR
Laird R.

Not Specified, 500+ employees

More than a year

5.0

efficient labeling for large volumes

Pros

Labeling and filing tools make managing large volumes of contracts simple and it allows me to monitor and track everything easily.

Cons

In my setup the software lacks automatic push notifications to alert document owners which means I don't get timely reminders when documents need attention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LB
Lisa B.

Not Specified, 101-500 employees

More than a year

4.0

fast document editing and searching

Pros

The interface is user-friendly and it lets me open multiple tabs to compare and edit documents efficiently, saving me a lot of time.

Cons

One limitation I run into is that documents can only be sent one at a time unless I first merge them. I wish there were a feature to package multiple separate files together so I could send several individual documents to a recipient in a single step.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

FM
Fanchon M.

Not Specified, 500+ employees

Less than a year

5.0

One-click document tracking

Pros

Tracking documents getting signed is much easier and it lets me complete tasks often with just a single click.

Cons

search function is frustrating, sometimes it's difficult to locate specific items or information and that slows me down when I'm trying to find something quickly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NS
Nick S.

Not Specified, 101-500 employees

Less than a year

5.0

Alerts and reports in one place

Pros

Getting alerts when items are due is helpful and it allows me to track every contract issued while generating reports as needed.

Cons

The only downside I can think of is that it doesn't automatically send reminders to people who haven't yet signed the document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9