Discovery Attender Reviews

Pros

What sets this tool apart is its ability to handle intricate searches across multiple data types. Whether I'm digging through Exchange emails, PST archives, or other digital files, it delivers thorough results without slowing me down.

Cons

It does run slower than some other tools although that seems to be mostly related to the server I'm running it on.

Pros

Working in a municipality means we have to comply with open records laws and this software has been a huge help. Being able to search across our O365 mailboxes and file servers in one place gives us a single, consolidated source to review and produce records. Before this, we had to rely on the clunky Microsoft eDiscovery tool along with manual file server searches. Now the turnaround time for these requests is only a fraction of what it used to be.

Cons

Honestly I don't have any complaints about the software. It has genuinely made my job much easier.

Pros

Sherpa delivers strong ediscovery capabilities without feeling overwhelming to use. It's especially well suited for professionals like me who don't work in ediscovery every single day but still need a capable, practical tool.

Cons

UI feels somewhat outdated and can be hard to understand at the beginning. That said a lot of that learning curve comes from how many options are available and how flexible the software is.

Pros

Discovery Attender turned a task that used to take several days of manually searching through multiple email inboxes into an automated process that now finishes within hours. It also handles exporting, indexing and reporting on what was exported which keywords were used and the related timestamps. That has made it much easier to deliver results to the legal team on time and stay within the tight deadlines required during investigations.

Cons

The layout feels a little old but the functionality more than makes up for it.

Pros

During a large document discovery project, Discovery Attender turned out to be an invaluable tool. Being able to search across multiple data sources, including the file system and email PST files, all in one search was extremely beneficial. I also really appreciated how flexible the keyword lists were, along with the other search criteria you can define. One of the biggest advantages was the support I got at the beginning. The Executive team gave me orientation training and was available to answer any questions when I was using it for the first time. Since then, I've continued using it not only for discovery projects but also for search requests that come from my users.

Cons

My only real drawback was that this isn't the kind of product you install and immediately start using without any guidance. At first, it felt somewhat complex. After the orientation training and getting a few questions answered though, it became very easy to work with.

Pros

Getting started with this product is really simple. It's quick, simple and handles exactly what we need it to do.

Cons

The pricing feels pretty high compared to what's included.

Pros

Very simple to use.

Cons

It doesn't open every single email but it handles well over 99% of them.

Pros

With Discovery Attender it is very simple to start and the support team has been awesome whenever help was needed.

Cons

I haven't run into any issues so far.

Pros

Moving around the software feels very simple and the data quality has been excellent.

Cons

No issues with the software.

Pros

Overall it's been mostly good.

Cons

One thing that would make it better is a more polished GUI, along with a bubble-style visual to show who is talking with whom.

Pros

The search functionality is very comprehensive and does a thorough job.

Cons

Setting up searches can be frustrating at times because it doesn't always respond the way you want so you may have to hit the back button and try several times before it works.

Pros

It runs incredibly fast even without needing indexing.

Cons

The downside is that it has to be installed on an on-premise server.

Pros

Using it feels very simpleee.

Cons

I haven't run into any issues so far.