Evisort Reviews
Total 27 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars59%
4
Stars37%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Consumer Goods, 500+ employees
“Easy to use with helpful support
Pros
The thing I like about the tool is the easy to use and helpful support.
Cons
Very little issues exist. As they genuinely try their hardest to make me feel like family.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Hospital & Health Care, 500+ employees
“Search capabilities set it apart
Pros
Compared to other systems I have worked with, Evisort's search and analytics capabilities genuinely set it apart. I have also been very impressed by its team as the support during contract negotiation, demonstrations, implementation and training was exceptional.
Cons
So far, I have not found any drawbacks that are worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 51-100 employees
“Clean interface syncs with drive
Pros
Evisort was much easier to learn than our older contract management systems. Also our contract manager is able to set up workflows right away that too without any training. The platform is user-friendly too and the interface is clean, not at all cluttered with info I don't need. I also love that it syncs with Google Drive, so contracts are imported automatically. And once they are in, dashboards give us instant insights into key contract details. Searching is fast and simple too as we can find any contract whenever we need it.
Cons
We have run into an issue where the system won't let us track multiple documents under a single ticket. So our team ends up having to open separate tickets whenever a contract includes more than one document that requires tracking. That ends up creating extra administrative work for everyone and increases the chance that a signature could be missed during the e-signature stage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Telecommunications, 500+ employees
“AI features ahead of competitors
Pros
I really think their AI features are better than what other vendors offer right now as they offer capabilities I have not seen anywhere else.
Cons
One thing I noticed is that the intake process and workflow tools are not as advanced as what other vendors offer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lisa S.
Legal, 500+ employees
“Team patience won our business
Pros
We are currently in the middle of implementing Evisort as our company's first CLM and choosing the right CLM took us a very long time. Here the best thing is that their team stuck with us patiently for well over a year. The transition to the implementation went really well. A lot of their staff are attorneys who really get contract concepts and so far I haven't run into anyone who could not answer one of our questions. So yes I am very thrilled with the decision we made!
Cons
I honestly can't think of any drawbacks as the support team has been outstanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 51-100 employees
“Excellent service with user-based pricing
Pros
Customer service is excellent as they provide dedicated support and training reps who are very responsive. Also they helped me build custom workflows and their AI can search documents to pull out key info and clauses. I also like that pricing is not based on the number of users.
Cons
The workflow builder is not as user-friendly as other tools. I mean it definitely has a learning curve. There are also limits when integrating with outside platforms and the word-processing features are not great for complex edits or redlining.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Banking, 500+ employees
“Easy setup beats similar tools
Pros
I am really impressed by how easy it is to use and all the setup options. Honestly I prefer it over similar tools.
Cons
Occasional logouts are an issue and I'd like the customization features to be more powerful so I can customize the tool more as per my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kimberley G.
Legal, 51-100 employees
“Webinars keep users current always
Pros
One of the things I like most about it is that their team hosts frequent webinars which help me stay current on technological changes and system upgrades.
Cons
What bothers me most is how fast the updates and new features come out. As I often feel like I cannot keep up with all the changes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Marcia P.
Enterprise, 500+ employees
“Scan documents to find quickly
Pros
The thing I like is that I can scan an entire document to find what I need quickly.
Cons
At first searching for a specific contract felt a bit off but with time I've gotten used to the workflow.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Semiconductors, 500+ employees
“Easy implementation with numerous features
Pros
It is easy to implement. Also I receive helpful support and I like that it comes loaded with numerous features.
Cons
I do not use it frequently but I've noticed its OCR can be unreliable and cause accuracy issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Information Technology and Services, 500+ employees
“Tidy interface with bad filters
Pros
Evisort is user-friendly, its interface is visually tidy and the website layout makes everything clear, easy to understand.
Cons
At times I find it frustrating that the filters can be hard to use.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Elizabeth E.
Mid Market, 51-100 employees
“was pretty easy to implement
Pros
Our company started using Evisort in August 2023. Implementation was smooth and easy as the integrations worked without any issues. We launched it in September and the feedback was very positive. Many users said the interface is more user friendlythan our old system. When problems came up, our admins were able to fix them quickly unlike before, when we had to rely on vendor support. In short it's become an essential tool for our team, especially since we use a CLM daily. Workflows are simple to create and maintain. Plus its AI pulls a lot of useful data from our documents. The built-in AI clause library was helpful and we were also able to train the AI to find the specific clauses that matter to us. Moreover the customer success and implementation teams are always quick to respond to any questions or concerns. They keep us in the loop about updates and features we have asked about. The best part is that they are transparent about their roadmap as they tell us what's coming and what improvements we can expect in the future.
Cons
It is still missing some features that are common in other contract management systems. But the good news is the team knows about these gaps and seems to be taking a thoughtful, step by step approach to updates. When we first talked to them, their main focus was using AI to improve document search and related tools. So yes we are happy to partner with them as they grow and improve. As they really seem to value our feedback and take it into account as they keep building out the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Marketing and Advertising, 11-50 employees
“Central repository monitors multiple workflows
Pros
Having one central repository for documents is the best as it helps monitor multiple workflows at once.
Cons
The learning curve is there for less technical users.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Hospital & Health Care, 51-100 employees
“Simple for users, control for admins
Pros
Evisort keeps things simple for everyday users while giving admins the control they need. They take security seriously and offer very detailed access controls. I also like that it got into AI early and keeps adding new features but always in a thoughtful way that does not compromise security. Plus my experiences with their customer support have been consistently positive.
Cons
Even though it provides fairly decent documentation, I notice the admin learning curve can be pretty steep. As it took me a while to get comfortable with the user interface and some of the labels for permission profiles struck me as oddly named, which added extra confusion while I was setting up access.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kelly S.
Small Business, 11-50 employees
“AI reminds about upcoming deadlines
Pros
I use its AI to remind me when deadlines are coming up.
Cons
Honestly I'm not finding everything simple and I also feel the user to user communication features should be more prominent.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Larry Z.
Small Business, 11-50 employees
“AI highlights key contract points
Pros
The AI is great as it highlights and summarizes the key points in contracts, which is incredibly useful.
Cons
What frustrates me is having to create separate workflows for every new contract or document which becomes tedious and slows down my process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Consumer Services, 51-100 employees
“Clean design with useful filters
Pros
Evisort's clean, minimalist design is simply the best. It also syncs with our OneDrive and setting up a clear structure from the start helps keep things organized and lets the AI learn our contracts and clauses. The filtering tools are very useful too as you can stack multiple conditions to find exactly what you need. There is also an AI feature that automatically pulls out deadlines, renewal dates, clauses and other key details which I really appreciate. The support has been the best too as everyone I have worked with has been positive and ready to help. All of this makes a real difference in how we manage contracts and makes sure we don't miss important dates.
Cons
Some features are hard to find because they are not obvious at first. So I had to get comfortable with the platform before I could really use it well. For new users, the layout and number of options can feel overwhelming like being shown too much too fast.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Melissa S.
Small Business, 11-50 employees
“User-friendly sharing with access controls
Pros
I am honestly really impressed with how user-friendly the interface is. As it makes it easy to share documents with multiple staff while letting me control access. It is also very detailed for organizing files. Customer support is outstanding too. Like I did not see the setup process myself but from what I know, the first admin handled it really well.
Cons
The only improvement I'd suggest is the ability to mass download documents quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Information Technology and Services, 500+ employees
“Bulk upload extracts hidden contract data
Pros
Our team had a large number of old contracts with almost no visibility into what they contained. Evisort made it very easy for us to upload them in bulk and pull out key information. It even helped us find documents in our system that were not actually signed contracts.
Cons
I have no complaints as it has met my expectations across the board, both in terms of the technology itself and the services and support they have provided.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carol H.
Enterprise, 500+ employees
“Strong features grow continuously
Pros
Evisort keeps adding to its already strong set of features. Also the platform handles the entire contract process from request and drafting to negotiation, signing and storage. And once documents are in, you can easily search them using the built-in AI tools.
Cons
The reporting and dashboard features still need improvement so that both pre and post signature activities are fully supported and easy to see in the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8