FileTrac Evolve Reviews

“Great for managing claims and automation

Pros

We've been using this for 4 years now to manage all our daily files and it's been excellent for handling the entire claims process, everything from tracking contacts to managing due dates. There are tons of useful tools but my favorite time saver is the template feature with tokens that automatically pulls specific details like claim numbers, insured info, policy details, VIN numbers, etc. from files to basically automate reports. It's also great for generating production reports and billing, plus keeping everyone updated through text and email alerts in the diary notes.

Cons

Setting it up initially was quite tricky for me and ate up a lot of time getting our company configured in there, though productivity has really improved since we got through that phase.