
HighQ Reviews
Total 14 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars36%
4
Stars57%
3
Stars0%
2
Stars0%
1
Stars7%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jerome
E-Learning, 1-10 employees
Less than a year
“Improving collaboration enforcement
Pros
I really appreciate how this all in one product lets me move quickly between tasks. It's been a huge help for team collaboration, making everything run a lot smoother.
Cons
The interface can feel a bit overwhelming at first but there aren't any major issues once you get used to it.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Alisha
Legal Services, 500+ employees
More than a year
“HighQ is an outstanding software
Pros
What I really like about this is how well it allows me to collaborate with my team on projects and share documents effortlessly.
Cons
It does take a bit of time to get the hang of, so it's important to allow some time for training at the beginning of a project or matter.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Sandra
Real Estate, 1-10 employees
Less than 6 months
“Extremely poor service
Pros
My experience with them wasn't great. I contracted for ISA services and while I was promised a clear start date and a set number of calls and hours, none of that was delivered. They kept coming up with excuses, canceling appointments and ignoring my questions. Even when I reached out they made many commitments that never came through.
Cons
They lied and made a lot of empty promises that were never delivered!
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Bob
Legal Services, 51-100 employees
Free Trial
“Overall it offers good features
Pros
I'm impressed with the range of features and there's a lot of room for expanding into new areas which excites me for the future.
Cons
I'm unsure about how its features overlap with existing systems and tailoring due dates and systems feels like it requires extra effort.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Rita
Law Practice, 101-500 employees
Free Trial
“Progress tracker was the only fav feature for me
Pros
One feature I really find useful is the progress tracker and the resources provided. They've been extremely helpful in keeping everything on track.
Cons
At first, the integration seemed like it wouldn't be worth the effort but once everything was set up, it definitely paid off.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Daniel
Legal Services, 11-50 employees
Less than 6 months
“Good for legal researches
Pros
This app has been such a helpful tool for logging into legal research platforms. I use it regularly to access PLC for legal research and it's been great.
Cons
It was a bit tricky to find the Thomson Reuters login page at first.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Aino
Law Practice, 500+ employees
Less than a year
“Need more time with HighQ to get familiar with it
Pros
It's still a bit limited in terms of features but I'm looking forward to exploring more of what it can offer in the future.
Cons
I don't have enough experience yet to really determine how well it works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Tony
Legal Services, 500+ employees
More than a year
“HighQ helps businesses operate like IT professionals
Pros
There's something really satisfying about building a site that's completely customized for a client. They don't have to settle for something generic. The potential for creating unique dashboards and visualizations with iSheets and Rule Builder Workflows is endless and that flexibility is a big win for me.
Cons
Starting out with HighQ can be a bit daunting, especially if you've never seen the product before. Some aspects are not as intuitive as I would have liked.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Kazumasa
Law Practice, 500+ employees
Less than 6 months
“The design is quite good
Pros
For me the design is definitely the most useful part. It makes everything easier to use.
Cons
the least useful aspect of the product is its expertise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elaina
Consumer Goods, 500+ employees
Less than 6 months
“shaping up and working wonderfully
Pros
I had no trouble integrating it with my business applications, document storage and template building. It all went pretty smoothly.
Cons
The program is great and I don't have any complaints. No changes are really necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shmuel
Venture Capital and Private Equity, 1-10 employees
Free Trial
“Quick and effective
Pros
The information provided is amazing and the clean layout made it super easy to get everything I needed quickly.
Cons
It wasn't easy to use at first. Many software programs can be complex and hard to navigate, especially for users who aren't familiar with them. This can lead to frustration and impact productivity.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
8
Will
Law Practice, 500+ employees
Less than a year
“Well-suited for its purpose and easy to navigate
Pros
The app is super easy to use, which is perfect since I'm often in and out of the DR. It makes everything quicker and more efficient for me.
Cons
Some of the login provisions can be long and frustrating but I understand the need for security.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Amy
Law Practice, 500+ employees
More than a year
“Simple to use with plenty of features
Pros
I love how easy it is to use and the fact that it automatically updates for everyone makes working in real-time a breeze.
Cons
It's a little slow at times and there are occasional crashes but these are very infrequent.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Anne
Law Practice, 500+ employees
More than a year
“Simple to use with secure data
Pros
Sharing documents securely with HighQ is simple and I feel confident that my data is safe. I also know that only the users with the right access can view the documents I want them to see.
Cons
Sometimes the software doesn't work like when access to the web browser is down. This is a problem if you need to urgently share large documents with clients.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
9