Total 14 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

57%

3

Stars

0%

2

Stars

0%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jerome

E-Learning, 1-10 employees

Less than a year

4.0
February 2025

Improving collaboration enforcement

Pros

I really appreciate how this all in one product lets me move quickly between tasks. It's been a huge help for team collaboration, making everything run a lot smoother.

Cons

The interface can feel a bit overwhelming at first but there aren't any major issues once you get used to it.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

A

Alisha

Legal Services, 500+ employees

More than a year

5.0
January 2025

HighQ is an outstanding software

Pros

What I really like about this is how well it allows me to collaborate with my team on projects and share documents effortlessly.

Cons

It does take a bit of time to get the hang of, so it's important to allow some time for training at the beginning of a project or matter.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

S

Sandra

Real Estate, 1-10 employees

Less than 6 months

1.0
November 2023

Extremely poor service

Pros

My experience with them wasn't great. I contracted for ISA services and while I was promised a clear start date and a set number of calls and hours, none of that was delivered. They kept coming up with excuses, canceling appointments and ignoring my questions. Even when I reached out they made many commitments that never came through.

Cons

They lied and made a lot of empty promises that were never delivered!

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

B

Bob

Legal Services, 51-100 employees

Free Trial

4.0
May 2023

Overall it offers good features

Pros

I'm impressed with the range of features and there's a lot of room for expanding into new areas which excites me for the future.

Cons

I'm unsure about how its features overlap with existing systems and tailoring due dates and systems feels like it requires extra effort.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

R

Rita

Law Practice, 101-500 employees

Free Trial

4.0
April 2023

Progress tracker was the only fav feature for me

Pros

One feature I really find useful is the progress tracker and the resources provided. They've been extremely helpful in keeping everything on track.

Cons

At first, the integration seemed like it wouldn't be worth the effort but once everything was set up, it definitely paid off.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

D

Daniel

Legal Services, 11-50 employees

Less than 6 months

4.0
April 2023

Good for legal researches

Pros

This app has been such a helpful tool for logging into legal research platforms. I use it regularly to access PLC for legal research and it's been great.

Cons

It was a bit tricky to find the Thomson Reuters login page at first.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

A

Aino

Law Practice, 500+ employees

Less than a year

4.0
April 2023

Need more time with HighQ to get familiar with it

Pros

It's still a bit limited in terms of features but I'm looking forward to exploring more of what it can offer in the future.

Cons

I don't have enough experience yet to really determine how well it works.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

T

Tony

Legal Services, 500+ employees

More than a year

5.0
April 2023

HighQ helps businesses operate like IT professionals

Pros

There's something really satisfying about building a site that's completely customized for a client. They don't have to settle for something generic. The potential for creating unique dashboards and visualizations with iSheets and Rule Builder Workflows is endless and that flexibility is a big win for me.

Cons

Starting out with HighQ can be a bit daunting, especially if you've never seen the product before. Some aspects are not as intuitive as I would have liked.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K

Kazumasa

Law Practice, 500+ employees

Less than 6 months

5.0
April 2023

The design is quite good

Pros

For me the design is definitely the most useful part. It makes everything easier to use.

Cons

the least useful aspect of the product is its expertise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elaina

Consumer Goods, 500+ employees

Less than 6 months

5.0
March 2023

shaping up and working wonderfully

Pros

I had no trouble integrating it with my business applications, document storage and template building. It all went pretty smoothly.

Cons

The program is great and I don't have any complaints. No changes are really necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shmuel

Venture Capital and Private Equity, 1-10 employees

Free Trial

4.0
March 2023

Quick and effective

Pros

The information provided is amazing and the clean layout made it super easy to get everything I needed quickly.

Cons

It wasn't easy to use at first. Many software programs can be complex and hard to navigate, especially for users who aren't familiar with them. This can lead to frustration and impact productivity.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

W

Will

Law Practice, 500+ employees

Less than a year

5.0
October 2022

Well-suited for its purpose and easy to navigate

Pros

The app is super easy to use, which is perfect since I'm often in and out of the DR. It makes everything quicker and more efficient for me.

Cons

Some of the login provisions can be long and frustrating but I understand the need for security.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

A

Amy

Law Practice, 500+ employees

More than a year

4.0
September 2022

Simple to use with plenty of features

Pros

I love how easy it is to use and the fact that it automatically updates for everyone makes working in real-time a breeze.

Cons

It's a little slow at times and there are occasional crashes but these are very infrequent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

A

Anne

Law Practice, 500+ employees

More than a year

4.0
August 2022

Simple to use with secure data

Pros

Sharing documents securely with HighQ is simple and I feel confident that my data is safe. I also know that only the users with the right access can view the documents I want them to see.

Cons

Sometimes the software doesn't work like when access to the web browser is down. This is a problem if you need to urgently share large documents with clients.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

9