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Overview
InterAct RMS, now Caliber Public Safety, centralizes public safety records and streamlines reporting. It offers web access, SaaS deployment, dashboards, and compliance validation. Support documentation may not cover all scenarios; however, agencies benefit from secure, real-time data access and improved operational efficiency.
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Starting Price
Custom
InterAct RMS Specifications
- Compliance & Security Features
- Case Management
- Document Management
- Client Management (CRM)
What Is InterAct RMS?
InterAct RMS, now known as Caliber Public Safety, is a cloud-based records management system designed for public safety agencies, including law enforcement, fire, and EMS departments. The software offers features such as incident reporting, arrest and citation management, master indexing, and compliance reporting. It centralizes agency data, streamlines reporting workflows, and enhances cross-jurisdictional data sharing.
By using InterAct RMS, agencies can improve operational efficiency, maintain regulatory compliance, and gain secure, real-time access to critical records from desktop or mobile devices.
InterAct RMS Pricing
Disclaimer: The pricing is subject to change.
InterAct RMS Integrations
Who Is InterAct RMS For?
InterAct RMS software serves a wide range of industries and sectors, including:
- Law enforcement
- Fire and rescue
- Emergency medical services (EMS)
- Public safety administration
- Government agencies
- Correctional facilities
- Municipal services
Is InterAct RMS Right For You?
Are you looking for a cloud-based records management system that centralizes agency data and streamlines reporting? InterAct RMS solves challenges like fragmented records and complex compliance workflows, making federal and state reporting seamless for public safety agencies.
Still not sure if InterAct RMS is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
InterAct RMS Features
Web-Based Access
InterAct RMS features a fully web-based platform, enabling users to securely access records from any location at any time. This provides agencies with real-time data availability, reduces dependency on on-premises infrastructure, and supports mobile and desktop use without complex IT setup.
Vendor-Managed SaaS
The system is delivered as a vendor-managed SaaS offering, removing the need for agencies to maintain hardware or perform software updates. This ensures continuous compliance, streamlined upgrades, and reduces operational costs while providing reliable, secure, and scalable service.
Workflow Validation
InterAct RMS incorporates workflow validation to support UCR and NIBRS reporting requirements. By enforcing standardized processes, it minimizes errors, ensures regulatory compliance, and improves reporting efficiency across all incidents and agency records.
Data-Driven Dashboards
Agencies gain actionable insights through data-driven dashboards, enabling trend analysis and strategic decision-making. Visual summaries help leaders identify patterns, monitor performance metrics, and allocate resources more effectively, enhancing operational efficiency and situational awareness.
Crime Data Visualizations
Crime data visualizations allow agencies to connect incidents, persons, and locations effectively. By presenting complex datasets visually, officers and analysts can detect correlations, anticipate risks, and prioritize investigative efforts for improved community safety.
Pros And Cons of InterAct RMS
Pros
Enables real-time access from any location
Reduces IT infrastructure dependency and costs
Ensures continuous updates and SaaS reliability
Cons
Software interface may seem dated and requires updates
Customer support time may vary at times
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Frequently Asked Questions
What types of pricing plans does InterAct RMS offer?
InterAct RMS pricing follows a custom-quote model. Request a custom InterAct RMS price quotation.
Does InterAct RMS have a mobile app?
No, InterAct RMS does not have a mobile app.
Does InterAct RMS offer an API?
Yes, InterAct RMS provides API access.
What other apps does InterAct RMS integrate with?
The vendor has not listed any available third-party integrations for this software.
Who are the typical users of InterAct RMS?
InterAct RMS serves industries and sectors including law enforcement, fire and rescue, emergency medical services (EMS), public safety administration, government agencies, correctional facilities, and municipal services.
What level of support does InterAct RMS offer?
InterAct RMS provides support via email and phone.
What language does InterAct RMS support?
InterAct RMS supports the English language.