Anonymous
Mid Market, 51-100 employees
“Dependable support every time
Pros
Whenever we need assistance both our account manager and the technical support team are consistently friendly, well informed and genuinely helpful.
Cons
The newer products come at a high price and some features or parts of the system can be frustrating because they do not always work properly or feel outdated.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Anonymous
Enterprise, 500+ employees
“helpful legal relationship tracker
Pros
Keeping track of connections in the legal industry is much more manageable with this platform. It's a useful relationship management tool for staying organized and understanding who knows whom and it feels fairly easy to use.
Cons
I don't really have any major complaints about the software. I only used it occasionally in my business development role but it did what I needed it to do. Most of the time I referred to it a few times a year whenever certain projects came up.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
