IPRally Reviews
Total 34 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars21%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Mid-Market, 500+ employees
“virtual card and app services
Pros
Having the virtual card available is really useful and the services offered in the app have been very good.
Cons
I haven't run into any issues at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“clean design !
Pros
clean layout made it simple to use and the whole platform feels very user-friendly. Customer support has also been quick to respond whenever needed which I really appreciate. On top of that they provide several withdrawal options and the exchange rates have felt fair.
Cons
honestly I can't think of any issues at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Clear interface and workflow
Pros
Platform feels simple and there's rarely any need to stop and figure out what to do next. Everything about the UI/UX is laid out clearly and makes the whole experience easy.
Cons
At times the process can take a while from withdrawal through to completion and when an issue comes up, it can leave you stuck for too long especially since there's no clear SLA for getting it resolved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bharath K.
Mid-Market, 500+ employees
“helpful support and simple transactions
Pros
The customer service has been really good and the transaction process is simple both to implement and to use.
Cons
The only downside is that Instacard is not available in my country, India.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ahmed A.
Small-Business, 11-50 employees
“remote work essentials done right !
Pros
Working remotely has been much better with RemotePass. The platform is very clear overall, especially the interface and user experience, so everything feels well organized and easy to use. Features like transactions, invoices, wallets and currencies are all exactly where you'd expect them to be which makes things quick to find. I use RemotePass almost every day and it's been an excellent website with great integration into the business system.
Cons
One thing I'd still like to see improved is the withdrawal update process. When I withdraw money, it only says that I'll receive it in a certain number of days. It would be much better if there were a live countdown for those days or at least a specific payout date shown, like "you will receive your money on 8/12/2024."
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“convenient with responsive support
Pros
Using it has been convenient and easy. The customer support team is excellent and available anytime which has been really helpful. I also appreciate the feature that gives several options.
Cons
I haven't run into anything I dislike about it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdalrahman e.
Small-Business, 11-50 employees
“responsive support and versatile service
Pros
Whenever I've had a question, customer support has replied quickly and been very helpful. Everything feels well organized which makes the service easier to use effectively and it also works well for a variety of different purposes.
Cons
Up to this point I haven't run into any actual issues. That said, adding more withdrawal methods would make the payout process more flexible and help serve a wider range of users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Musharib I.
Enterprise, 500+ employees
“excellent withdrawal rates and virtual card
Pros
The payout experience has been really smooth with strong withdrawal rates and low charges and keeping funds on a virtual card adds a lot of flexibility.
Cons
One thing I'd really like to see improved is the physical card having the ability to withdraw cash from ATMs. Also, from an insurance point of view, it would be better if medicines were covered too. I have a situation where I buy medicine every month, so having those expenses reimbursed would be very helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Zoran .
Small-Business, 11-50 employees
“fantastic support and payments
Pros
Having payments and withdrawal methods all in one place makes things very convenient and the support has been excellent throughout.
Cons
At the moment i haven't run into any real downsides. The only thing that could make it even better would be having a card available for Croatia.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Yasmin r.
Mid-Market, 500+ employees
“Handy multicurrency card
Pros
Handling payments in multiple currencies feels very convenient and keeping funds on the card makes it even more useful.
Cons
There's currently no option to receive payments from a bank account into RemotePass.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mohamed E.
Small-Business, 11-50 employees
“simple setup
Pros
The onboarding process was easy to follow and the help center has been great with support always responsive and helpful when needed.
Cons
Since this was my first time using it I haven't explored the software in much depth yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Muhammad R.
Small-Business, 11-50 employees
“Quick setup and helpful support
Pros
Setup is simple to get through, customer service responds quickly and the verification process feels easier than on most platforms.
Cons
There still isn't a really suitable way to withdraw funds quickly and the ETA they provide doesn't seem to be very accurate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Small Business, 11-50 employees
“Essential for my operations
Pros
I've found it to be an excellent patent search tool that works alongside traditional patent databases. It's very reliable for validity and opposition checks. I tend to use it when I need a quick orientation in a new technical area, as an initial search step and also to double-check findings at the end of a search. It has become essential to my workflow.
Cons
Unfortunately, I can't combine research stages within the tool which is a real drawback for me. Because of that limitation, I wasn't able to rely solely on IPRally to carry out a full freedom-to-operate analysis.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small Business, 11-50 employees
“useful search feature
Pros
The search feature makes it relatively simple for me to research patents on my own. It's nice digging into patents myself before I hire a patent attorney.
Cons
There are no downsides that I can mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10