Total 18 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

11%

3

Stars

6%

2

Stars

6%

1

Stars

11%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Mellissa

Law Practice, 1-10 employees

Less than a year

2.0
December 2023

Hard to customize

Pros

Having the case deadline automatically calculated and synced with Outlook is a huge time saver for me.

Cons

There are very few options for Texas-based deadlines and I cannot customize my own deadline set. And this is a problem.

Rating Distribution

Ease of use

9

Value for money

3

Customer Support

4

Functionality

1

D

Danielle

Law Practice, 1-10 employees

Less than a year

1.0
September 2023

Really bad experience

Pros

It is the worst. I have nothing positive to say about LawToolBox. It has not worked for us even for a day in the seven months we have been paying for it.

Cons

I purchased this subscription in February 2023 because it was supposed to integrate with MyCase.com our practice management system. But unfortunately it has never worked. I have attempted to troubleshoot it multiple times but the issue remains unresolved. I have now requested a refund and if they do not respond, I may have to file a small claim to get my money back.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

D

darren

Law Practice, 1-10 employees

More than a year

3.0
June 2023

It is too complex

Pros

LawToolBoxs automatic date calculation feature is very helpful.

Cons

Several errors with the automatic date calculation and I have found it difficult to add new employees.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

N

Nicole

Law Practice, 1-10 employees

More than a year

5.0
November 2021

Legal docketing gets easier with this

Pros

It simplifies tracking deadlines and ensures compliance which I really like.

Cons

No cons to share for LawToolBox. It very well fulfills its intended purpose.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shannon

Law Practice, 51-100 employees

Less than a year

5.0
November 2021

Amazing software

Pros

Well it is easy to use, the customer support is amazing and it offers great value for the price.

Cons

While using it, you might face difficulties or a bit of confusion at times but the excellent support really helps improve the experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alicia

Law Practice, 51-100 employees

Less than 6 months

1.0
March 2021

Useless product with no support

Pros

LawToolBox caught my eye in the beginning because of its claims about integration with my case management software PracticePanther. But sadly it does not work with it and they are not interested in making changes or acknowledging that.

Cons

If I could give this review no stars I absolutely would. LawToolBox can calculate dates and populate them into PracticePanther, but it does not display the underlying statutes that are essential for an attorney. Also there is no user guide available which leaves me without a resource. Some event names and descriptions are simply incorrect. For instance an event might say "last day to serve by mail," but the description provides a two day calculation for service by fax. The event names are also prefixed with confusing codes like /, +, and >. There are far too many issues to list here. I raised these concerns within the first few weeks of using the product and later requested a refund but they refused to do so. I am highly disappointed in both the tool and the company.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

1

Functionality

2

M

Monique

Law Practice, 1-10 employees

Free Trial

5.0
December 2019

Great experience

Pros

I really liked the option that allows me to access multiple jurisdictions since our practice spans to numerous states as well as Federal and Appellate Courts.

Cons

LawToolBox only offered me a subscription based on the total number of attorneys in the whole firm rather than a single license for my personal use to double-check docketing entries. I would love to use it but I need a single license for now and that was not an option.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

G

Gozde

Legal Services, 51-100 employees

Less than a year

4.0
December 2019

Go for itt

Pros

LawToolBox software is easy to integrate. Also there are many other features that I like.

Cons

LawToolBox price is a bit on the higher price side in my country due to the exchange rate. Paying $19 a month for an application feels a little too much here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Larry

Legal Services, 11-50 employees

Less than a year

5.0
July 2019

Helps us track our progress

Pros

I no longer need to rely on discovery wheels or desk calendars to calculate deadlines as Law ToolBox handles it all for me.

Cons

LawToolBox calculates some deadlines at times that are not really necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Law Practice, 51-100 employees

Less than 6 months

5.0
April 2019

Great software for lawyers

Pros

It very well integrates all the different programs my firm uses to manage our practice which makes daily tasks a lot more manageable!

Cons

We struggled with installing the software and training some employees on how to use it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

L

Lissette

Law Practice, 11-50 employees

More than a year

5.0
December 2018

Organizes team work

Pros

LawToolBox plays a key role in our practice because it automatically calculates deadlines and organizes them for my team. It helps us stay compliant with state regulations.

Cons

Well it only runs on Outlook I feel like and that computer generally has to stay on to maintain synchronization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Carol

Law Practice, 11-50 employees

More than a year

5.0
October 2018

Really easy to use

Pros

Ease of use is a standout feature for me. Plus adding and editing entries as the case develops is one of the best aspects of this tool.

Cons

I am not a fan of the pop-up tutorial options but the good thing is that I reached out to the support team, and they resolved the issue quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Law Practice, 11-50 employees

Less than 6 months

5.0
October 2018

Saves Time!

Pros

Well I must say that automatic date calculation works excellently for me as it allows me to save a lot of time.

Cons

LawToolBox interface is not always easy. For example if I close it without logging out, it takes several steps to get back to the file I was working on.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Marisa

Law Practice, 11-50 employees

Less than a year

5.0
October 2018

Good experience

Pros

LawToolBox quickly calculates deadlines and syncs seamlessly with my Outlook.

Cons

Trigger dates are important but I wish there was an option to hide them from my Outlook task list.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Linda

Law Practice, 1-10 employees

More than a year

5.0
September 2018

Best software everrr

Pros

Software is very user-friendly and easy to follow. Plus software saves me at least ten minutes on each case daily.

Cons

I would like to input the date I want the diary to show up instead of having it automatically set to a seven-day format.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Toni

Legal Services, 1-10 employees

More than a year

5.0
September 2018

Pretty simple to use

Pros

LawToolBox is simple to use and the tutorial is excellent for those who are new to the program.

Cons

It only allows for seven-day reminders but not three-day reminders. So I rely on Outlook for the three-day calendar reminders that most firms typically use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Law Practice, 1-10 employees

More than a year

4.0
September 2018

Really helps of my work

Pros

I really like how LawToolBox automatically dockets the rules which allows me to adjust deadlines and cite the sources for those changes. It has definitely made my life easier.

Cons

We only use the docketing feature even though LawToolBox has many more features. Still, we pay the same price as if we were using all its features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Law Practice, 11-50 employees

More than a year

5.0
June 2018

Highly Reliable

Pros

LawToolBox software is quite user friendly. You do not need a lot of training to get the hang of it and I truly love it!

Cons

I dislike the appointment time field as it is not easy to tab to it and add information from the keyboard because of the colon thats pre-filled in the field.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9