
LawToolBox Reviews
Total 18 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars11%
3
Stars6%
2
Stars6%
1
Stars11%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mellissa
Law Practice, 1-10 employees
Less than a year
“Hard to customize
Pros
Having the case deadline automatically calculated and synced with Outlook is a huge time saver for me.
Cons
There are very few options for Texas-based deadlines and I cannot customize my own deadline set. And this is a problem.
Rating Distribution
Ease of use
9
Value for money
3
Customer Support
4
Functionality
1
Danielle
Law Practice, 1-10 employees
Less than a year
“Really bad experience
Pros
It is the worst. I have nothing positive to say about LawToolBox. It has not worked for us even for a day in the seven months we have been paying for it.
Cons
I purchased this subscription in February 2023 because it was supposed to integrate with MyCase.com our practice management system. But unfortunately it has never worked. I have attempted to troubleshoot it multiple times but the issue remains unresolved. I have now requested a refund and if they do not respond, I may have to file a small claim to get my money back.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
darren
Law Practice, 1-10 employees
More than a year
“It is too complex
Pros
LawToolBoxs automatic date calculation feature is very helpful.
Cons
Several errors with the automatic date calculation and I have found it difficult to add new employees.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Nicole
Law Practice, 1-10 employees
More than a year
“Legal docketing gets easier with this
Pros
It simplifies tracking deadlines and ensures compliance which I really like.
Cons
No cons to share for LawToolBox. It very well fulfills its intended purpose.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Law Practice, 51-100 employees
Less than a year
“Amazing software
Pros
Well it is easy to use, the customer support is amazing and it offers great value for the price.
Cons
While using it, you might face difficulties or a bit of confusion at times but the excellent support really helps improve the experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alicia
Law Practice, 51-100 employees
Less than 6 months
“Useless product with no support
Pros
LawToolBox caught my eye in the beginning because of its claims about integration with my case management software PracticePanther. But sadly it does not work with it and they are not interested in making changes or acknowledging that.
Cons
If I could give this review no stars I absolutely would. LawToolBox can calculate dates and populate them into PracticePanther, but it does not display the underlying statutes that are essential for an attorney. Also there is no user guide available which leaves me without a resource. Some event names and descriptions are simply incorrect. For instance an event might say "last day to serve by mail," but the description provides a two day calculation for service by fax. The event names are also prefixed with confusing codes like /, +, and >. There are far too many issues to list here. I raised these concerns within the first few weeks of using the product and later requested a refund but they refused to do so. I am highly disappointed in both the tool and the company.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
1
Functionality
2
Monique
Law Practice, 1-10 employees
Free Trial
“Great experience
Pros
I really liked the option that allows me to access multiple jurisdictions since our practice spans to numerous states as well as Federal and Appellate Courts.
Cons
LawToolBox only offered me a subscription based on the total number of attorneys in the whole firm rather than a single license for my personal use to double-check docketing entries. I would love to use it but I need a single license for now and that was not an option.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Gozde
Legal Services, 51-100 employees
Less than a year
“Go for itt
Pros
LawToolBox software is easy to integrate. Also there are many other features that I like.
Cons
LawToolBox price is a bit on the higher price side in my country due to the exchange rate. Paying $19 a month for an application feels a little too much here.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Larry
Legal Services, 11-50 employees
Less than a year
“Helps us track our progress
Pros
I no longer need to rely on discovery wheels or desk calendars to calculate deadlines as Law ToolBox handles it all for me.
Cons
LawToolBox calculates some deadlines at times that are not really necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Law Practice, 51-100 employees
Less than 6 months
“Great software for lawyers
Pros
It very well integrates all the different programs my firm uses to manage our practice which makes daily tasks a lot more manageable!
Cons
We struggled with installing the software and training some employees on how to use it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Lissette
Law Practice, 11-50 employees
More than a year
“Organizes team work
Pros
LawToolBox plays a key role in our practice because it automatically calculates deadlines and organizes them for my team. It helps us stay compliant with state regulations.
Cons
Well it only runs on Outlook I feel like and that computer generally has to stay on to maintain synchronization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carol
Law Practice, 11-50 employees
More than a year
“Really easy to use
Pros
Ease of use is a standout feature for me. Plus adding and editing entries as the case develops is one of the best aspects of this tool.
Cons
I am not a fan of the pop-up tutorial options but the good thing is that I reached out to the support team, and they resolved the issue quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Law Practice, 11-50 employees
Less than 6 months
“Saves Time!
Pros
Well I must say that automatic date calculation works excellently for me as it allows me to save a lot of time.
Cons
LawToolBox interface is not always easy. For example if I close it without logging out, it takes several steps to get back to the file I was working on.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Marisa
Law Practice, 11-50 employees
Less than a year
“Good experience
Pros
LawToolBox quickly calculates deadlines and syncs seamlessly with my Outlook.
Cons
Trigger dates are important but I wish there was an option to hide them from my Outlook task list.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Linda
Law Practice, 1-10 employees
More than a year
“Best software everrr
Pros
Software is very user-friendly and easy to follow. Plus software saves me at least ten minutes on each case daily.
Cons
I would like to input the date I want the diary to show up instead of having it automatically set to a seven-day format.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Toni
Legal Services, 1-10 employees
More than a year
“Pretty simple to use
Pros
LawToolBox is simple to use and the tutorial is excellent for those who are new to the program.
Cons
It only allows for seven-day reminders but not three-day reminders. So I rely on Outlook for the three-day calendar reminders that most firms typically use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Law Practice, 1-10 employees
More than a year
“Really helps of my work
Pros
I really like how LawToolBox automatically dockets the rules which allows me to adjust deadlines and cite the sources for those changes. It has definitely made my life easier.
Cons
We only use the docketing feature even though LawToolBox has many more features. Still, we pay the same price as if we were using all its features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Law Practice, 11-50 employees
More than a year
“Highly Reliable
Pros
LawToolBox software is quite user friendly. You do not need a lot of training to get the hang of it and I truly love it!
Cons
I dislike the appointment time field as it is not easy to tab to it and add information from the keyboard because of the colon thats pre-filled in the field.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9