Total 6 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

33%

3

Stars

17%

2

Stars

0%

1

Stars

17%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Law Practice, 51-100 employees

4.0
January 2025

powerful research tools

Pros

Lexis is my go-to starting point for research. I rely on Practical Guidance and legal news especially Law360, in my daily work. The documents attached in Law360 save me a huge amount of time and money. When I am signed in, the drop-down menu for opening other Lexis products like Intelligize and Practical Guidance is a helpful reminder of everything that's available. I also prefer Shepard's over KeyCite for updating my research. Another big plus is the way Lexis brings Lex Machina analytics into Shepard's and other research results pages.

Cons

One thing that continues to frustrate me is having to use Matthew Bender titles separately. I'd much rather access all�Lexis�materials from the main�Lexis�menu. Even after working with both�Lexis�and Bender content for years,�it's still confusing to tell which treatises live on Bender and which are actually on�Lexis. Over time, I have spent too much money downloading chapters I assumed were on Bender, only to realize they were on�Lexis�instead. I also don't understand why Bender titles cannot be linked with a permalink the way they can on Cheetah, Proquest or West ProView. That part is frustrating all around. On top of that our organization uses�Lexis�SSO but if someone forgets and tries to log in directly through�Lexis, they're told to reset a password which isn't even possible with�Lexis�SSO. Password handling really needs improvement.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

MO

Matthew O.

Small Business, 11-50 employees

1.0
March 2024

avoid this ! overpriced !

Pros

I am very disappointed with this product overall and honestly wouldn't recommend it to anyone.

Cons

Getting stuck in a long-term contract is bad enough but the AI itself is also incredibly weak. They do offer guidance on how to write prompts to get the result you want, yet even their own suggested prompt structure rarely produces the intended outcome. On top of that there's a document upload feature in the AI but�it�only gives you about four or five responses before forcing you to start over. There are much better tools available at a much lower price and I'd strongly suggest staying away from�this one.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

2

CC

Casey C.

Small Business, 11-50 employees

4.0
March 2023

accurate case law search

Pros

Searching cases in Lexis is very easy. I can narrow results by state, city, year, journal, Supreme Court appeal and other primary or secondary sources which makes research much more precise. Using Lexis Advance during my internship has been very valuable and it makes comparing the facts of one case to actual case law much simpler.

Cons

The biggest downside is the monthly cost which is very expensive. Right now I have free access as a law student and I have also used�it�in the workplace. Since I am graduating soon, I'll lose that access and will have to pay for some version of�it�because I have gotten so used to working with�it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

FR

Felicia R.

Small Business, 11-50 employees

5.0
November 2022

fast navigation and helpful support

Pros

it's very easy to navigate and searching by multiple factors works very well. The interface feels user-friendly overall and the customer support has been excellent whenever needed.

Cons

One thing that could be improved is that search criteria don't stay saved when switching between sections like cases and statutes or between secondary materials and admin. materials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CDP

Carol D P.

Small Business, 11-50 employees

5.0
August 2022

helpful for jurisprudence research

Pros

Back in law school, this was really useful when I needed to look up jurisprudence.

Cons

Nothing major but the advanced search feature was very hard to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Josh M.

Small Business, 11-50 employees

3.0
August 2022

Expensive access

Pros

When it comes to legal research, Lexis is still one of the strongest tools out there. it's basically Lexis and Westlaw that dominate the market. If Lexis were priced more reasonably, I'd be much more likely to use it but at its current cost, that's hard to justify.

Cons

The biggest downside is the price.�it�seems built around a pricing model meant for firms and businesses with unlimited research budgets. For solo attorneys just getting started,�it�makes more sense to consider other alternatives.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

6

Functionality

5