LinkSquares Reviews

“Completely unreliable and unsupported

Pros

Honestly there is nothing positive to mention.. the product and my overall experience using this tool left me completely disappointed.

Cons

Pretty much everything was bad. The tool failed to carry out the capabilities that had been promised to us and when I reached out customer support showed no interest in resolving our issues. I would never suggest this product to anyone; if someone asked me for advice I'd go out of my way to discourage them from buying it.

“simple and user-friendly tool

Pros

The tool is wonderfully simple and genuinely user-friendly without unnecessary complexity. Because of that I got comfortable with it very quickly and was able to integrate it into my daily workflow almost immediately. It's designed to help you work not to slow you down.

Cons

For me there's no option to delete an unsigned MSA.

“Powerful ai-driven contract hub

Pros

Honestly this product has been a total game-changer for me. I now have a fully searchable, centralized repository for all our contracts which alone saves hours of digging through files. On top of that being able to leverage its impressive AI capabilities like automatically extracting key terms, identifying risks and suggesting clauses turns contract management from an administrative chore into a strategic advantage.

Cons

I can't think of anything negative.only that I wish I'd bought and started using this product much sooner!

“simple contract management platform

Pros

The interface is very simple and I find that it lets me locate contracts fast while I spend far less time evaluating agreements.

Cons

Some parts of the product are quite hard to understand and at times it runs slowly when I work with a lot of data. The help team hasn't always responded quickly when I've raised issues with the app. Also sometimes this solution doesn't integrate smoothly with other tools I use.

“convenient contract workflows

Pros

I really like the user interface and I notice that features like completion tracking and file management make contract handling easy for me.

Cons

For me there aren't any complaints. Every feature I tried worked fine; I only used the system for a single contract lifecycle of nearly six months and throughout that time everything remained simple and easy to use.

“Best-in-class document management

Pros

From my experience this product is best-in-class and I feel that I benefit greatly from their attentive customer service.

Cons

In practice I've found that most attorneys are used to searching for documents in a parent/child file format so the change management involved can be quite challenging.

“Multilingual document search

Pros

Every document can be searched in any language and I find that I can locate needed files quickly and effortlessly.

Cons

Visibility of related parent/child documents is something I struggle with.

“Built for modern legal teams

Pros

platform addresses key challenges for modern legal teams and I notice that I can work smarter because its algorithms run quietly in the background.

Cons

In my experience there aren't any real negatives to highlight. The few quirks I've run into are just the usual, minor software-related issues.

“Fast document tagging

Pros

UI is simple and easy to navigate and I really enjoy how I can tag documents for quick access.

Cons

Scrolling can feel jumpy at times and I find that mildly annoying, though it's not a deal breaker.

“Delivered exactly as promised

Pros

The product delivered exactly what was promised and I found that I could start using it immediately after onboarding.

Cons

interface isn't the most visually appealing but I find it very simple to use and productive right away and I appreciate that customer feedback is actively solicited and addressed in the roadmap.

“search and upload limitations

Pros

I really appreciate how easy the interface is and I noticed that I could navigate it with virtually no learning curve.

Cons

The search function could be more powerful and I find it would be helpful to upload documents directly into the app.

“secure legal document repository

Pros

For me it's a secure and efficient repository and I rely on it to keep all legal documents organized and accessible.

Cons

While it works well as a repository I find it would be even more useful if it offered stronger support for drafting or negotiating contracts and I wish it allowed quicker insights into competitor or industry activity.

“Keyword search across contracts

Pros

Keyword searches are incredibly helpful and I use them to determine how many agreements contain identical wording across documents.

Cons

There is a noticeable learning curve initially and I find that consistent labeling and tagging across the team takes effort but once established, it becomes an efficient and reliable way to manage contracts.

“simple with responsive support

Pros

The interface is simple and I've found that I can reach customer support quickly whenever needed.

Cons

Being new to the tool I find it works well for my current needs.

“Clean interface for secure sharing

Pros

Honestly the clean interface makes it really simple to use and I feel confident sharing and accessing documents securely.

Cons

Pricing feels high and I find a more affordable, short-term option would make it easier to adopt.

“advanced search and reporting

Pros

reporting features are great and I notice that I can locate items and run searches with minimal fuss.

Cons

One update removed the summary paragraph and I find it would be very useful to have exact-phrase proximity search for more accurate results.

“easy to relearn and high value

Pros

The tool is easy to use even for occasional users and I find that it lets me be self-sufficient when pulling up documents or searching key terms.

Cons

The product name occasionally slips my mind and I find a larger set of keywords or key terms in the base offering would be helpful.

“email-to-upload convenience

Pros

Being able to email contracts to our designated company email address which automatically uploads each document to the platform, has genuinely saved me a substantial amount of time and hassle.

Cons

Adapting Box workflows alongside this tool feels slow at first and I find it's more about breaking old habits than a software issue.

“Fast contract organization

Pros

this tool is very easy to organize files and quickly find contracts when I need them.

Cons

Honestly I don't have any complaints. I find the app simple and easy to use.

“excellent support and customization

Pros

The support team is fantastic and really helpful! I'm finding the site incredibly easy to navigate, with a clean, easy interface and menus. The tagging and document-type options are excellent, it auto-imports documents via email and I like the flexible user access level settings and customization possibilities.

Cons

Tags often remain blank when files come through email auto-import and I find onboarding new users requires support intervention which slows things down.

“Centralized contract search

Pros

I appreciate how simple it is and that I can search the full contract database from one place.

Cons

The tagging features aren't as great as desired and I find they could use more power and automation.

“searchable even scanned documents

Pros

Being able to run reports is something I really appreciate and I'm amazed that the product can take even the poorest quality scanned files and make them searchable. It's been a lifesaver for those last-minute asks that would otherwise force me to open and read through every single contract which saves me so much time and stress.

Cons

Uploading files can take longer than expected and I find a faster, more aligned process would save time.

“Powerful text search simplicity

Pros

What I like most about this tool is its text search which even picks up text in scanned PDFs and I really appreciate how simple it is to add executed contracts into the platform, my go-to way is sending them by email since it's so convenient.

Cons

Tagging requires manual effort and I find that smaller teams may struggle to keep up due to limited bandwidth.

“Regular upgrades with fast support

Pros

I'm really impressed with how simple the software is to navigate and they keep rolling out useful upgrades on a regular basis. Their customer support is excellent too, when I email them they usually get back to me within an hour.

Cons

One thing I dislike most is having to verify all the data fields after importing a document. I've seen instances where values don't map correctly into their fields, for example an effective date can end up wrong, so I find myself double-checking everything more often than I'd like.

“Quick drag-and-drop uploads

Pros

Getting a new agreement into this tool only takes four simple steps which I really appreciate. What stands out for me is the drag-and-drop option for adding agreements, it's so convenient. The document profile is easy to edit after upload and the customer service team usually gets back to me quickly.

Cons

Searching by a single keyword doesn't reliably bring up the document I need so I often end up typing two keywords instead. Another annoying limitation is having to delete an uploaded file just to add pages to it. Also, I wish the view could be condensed so I can see more items on a single screen.

“Minimal training required

Pros

it is incredibly easy to use and it only took a small amount of training for me to become an efficient, productive user.

Cons

We've been promised a sales integration but it's been delayed and has already taken months without resolution.

“Limited scheduling automation

Pros

the ability to search through every contract is very useful and I can easily copy and paste content directly from those agreements whenever I need to.

Cons

For my part the task scheduling tools feel very limited and I miss automatic field population for example I expected the system to pull contract dates to fill in the start and end of a term automatically.

“simple platform with strong integrations

Pros

interface is extremely simple and simple to navigate. After we rolled out this platform, it has significantly simplified our contract management workflows and much of the work is now automated thanks to its integrations with systems like Salesforce, Google Drive and DocuSign.

Cons

what worries me is how inconsistent the 'Smart Values' functionality can be, I don't find it dependable enough to reliably extract the data we need in those fields which means I can't trust reports that depend on it and therefore we're reluctant to base decisions on those report types.

“Ocr reporting with responsive support

Pros

Having OCR built in was a must for what we needed and it delivered that core capability. I also appreciate being able to generate reports and keep tabs on agreement statuses like renewals and terms. The dashboard feels clean and easy which makes it user-friendly. On top of that, our account manager and customer support have been very responsive and fast whenever I've had questions.

Cons

I've noticed that the OCR still misses some of the basic fields we were told it would pick up. For the types of agreements we use most often, the key clauses, like effective dates and governing law, are visibly labeled so I expected those to be reliably captured. While the OCR does work well much of the time, its accuracy is somewhat inconsistent across documents. Pulling reports isn't as simple as I'd like either; I ended up contacting support to get step-by-step help on the exact query I needed. A simple in-portal quick-help feature or chat box for short questions would have saved me that extra step and made things faster.

“easy to learn interface

Pros

interface is very easy and user-friendly, it feels simple to me and doesn't require a lot of training to get up to speed.

Cons

For me it would be really helpful to have the ability to perform bulk edits on files within the system, as that would save a lot of time.

“support that listens and delivers

Pros

I've been using this software for just four months and so far their customer support has stood out. I bombarded them with a bunch of questions and suggestions about the platform and they listened. Several of the features I requested actually ended up being implemented.

Cons

One frustrating issue I've found is that the AI pulls the contract's signature date or the date shown at the top but it doesn't recognize or capture the actual effective start date of the agreement.

“Fast uploads and search

Pros

Uploading documents has become incredibly easy with this platform. I used to delay getting files into systems but now when a contract or NDA arrives, I log in and can have it uploaded in about a minute. The built-in search also makes it simple for me to find documents quickly.

Cons

So far I haven't run into any downsides while using the software.

“simple navigation that works

Pros

Using this tool I find it really easy to navigate.. it gets the job done.

Cons

I wish the app offered a wider range of stronger features and improved functionality to handle more complex tasks.

“Contracts accessible in real time

Pros

Before I started using this tool I regularly felt like our services and support teams were kept at arm's length from the contracts. That created recurring confusion over what we had agreed to deliver, the SLAs and the project budget. Now that I have access to the platform, contracts are right at my fingertips and I can resolve contractual questions in a matter of minutes. I really appreciate being able to pull up a contract during a call and confidently answer questions or validate assumptions.

Cons

As for downsides I wish the user interface got a modern redesign. It does what I need it to but honestly it's pretty utilitarian and doesn't feel engaging or exciting to use which can make routine work a little dull.

“Onboarding and migration frustrations

Pros

Searchability seems decent (I still need training) and all files are centralized and easy to find. The team is pleasant.

Cons

Filenames don't get refreshed by this tool during the onboarding steps; tagging and the way metadata is captured aren't entirely simple or easy. I also ran into problems transferring our files and the whole migration took longer than I'd anticipated.

“Noticeable improvement over previous tool

Pros

I've noticed a similar level of improvement compared to the contract management software we were using before.

Cons

Sometimes I find organization a little tricky and I have to put in some manual effort to store and track things properly.