LinkSquares Reviews
Total 36 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars42%
3
Stars6%
2
Stars0%
1
Stars3%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Robert H.
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Completely unreliable and unsupported
Pros
Honestly there is nothing positive to mention.. the product and my overall experience using this tool left me completely disappointed.
Cons
Pretty much everything was bad. The tool failed to carry out the capabilities that had been promised to us and when I reached out customer support showed no interest in resolving our issues. I would never suggest this product to anyone; if someone asked me for advice I'd go out of my way to discourage them from buying it.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jeffrey I.
Staffing and Recruiting, 11-50 employees
Less than a year
“simple and user-friendly tool
Pros
The tool is wonderfully simple and genuinely user-friendly without unnecessary complexity. Because of that I got comfortable with it very quickly and was able to integrate it into my daily workflow almost immediately. It's designed to help you work not to slow you down.
Cons
For me there's no option to delete an unsigned MSA.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Craig R.
Transportation/ Trucking/ Railroad, 101-500 employees
Less than a year
“Powerful ai-driven contract hub
Pros
Honestly this product has been a total game-changer for me. I now have a fully searchable, centralized repository for all our contracts which alone saves hours of digging through files. On top of that being able to leverage its impressive AI capabilities like automatically extracting key terms, identifying risks and suggesting clauses turns contract management from an administrative chore into a strategic advantage.
Cons
I can't think of anything negative.only that I wish I'd bought and started using this product much sooner!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brizl P.
Marketing and Advertising, 11-50 employees
Less than a year
“simple contract management platform
Pros
The interface is very simple and I find that it lets me locate contracts fast while I spend far less time evaluating agreements.
Cons
Some parts of the product are quite hard to understand and at times it runs slowly when I work with a lot of data. The help team hasn't always responded quickly when I've raised issues with the app. Also sometimes this solution doesn't integrate smoothly with other tools I use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kadir Ozgur T.
Retail, 101-500 employees
Less than 6 months
“convenient contract workflows
Pros
I really like the user interface and I notice that features like completion tracking and file management make contract handling easy for me.
Cons
For me there aren't any complaints. Every feature I tried worked fine; I only used the system for a single contract lifecycle of nearly six months and throughout that time everything remained simple and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beau S.
Insurance, 500+ employees
Less than 6 months
“Best-in-class document management
Pros
From my experience this product is best-in-class and I feel that I benefit greatly from their attentive customer service.
Cons
In practice I've found that most attorneys are used to searching for documents in a parent/child file format so the change management involved can be quite challenging.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Tone H.
Legal Services, 500+ employees
Less than 6 months
“Multilingual document search
Pros
Every document can be searched in any language and I find that I can locate needed files quickly and effortlessly.
Cons
Visibility of related parent/child documents is something I struggle with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marc J.
Information Technology and Services, 500+ employees
Less than 6 months
“Built for modern legal teams
Pros
platform addresses key challenges for modern legal teams and I notice that I can work smarter because its algorithms run quietly in the background.
Cons
In my experience there aren't any real negatives to highlight. The few quirks I've run into are just the usual, minor software-related issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley A.
Insurance, 500+ employees
Less than 6 months
“Fast document tagging
Pros
UI is simple and easy to navigate and I really enjoy how I can tag documents for quick access.
Cons
Scrolling can feel jumpy at times and I find that mildly annoying, though it's not a deal breaker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric D.
Information Technology and Services, 101-500 employees
Less than 6 months
“Delivered exactly as promised
Pros
The product delivered exactly what was promised and I found that I could start using it immediately after onboarding.
Cons
interface isn't the most visually appealing but I find it very simple to use and productive right away and I appreciate that customer feedback is actively solicited and addressed in the roadmap.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Mikayla B.
Information Technology and Services, 500+ employees
Less than 6 months
“search and upload limitations
Pros
I really appreciate how easy the interface is and I noticed that I could navigate it with virtually no learning curve.
Cons
The search function could be more powerful and I find it would be helpful to upload documents directly into the app.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Barbara C.
Not Specified, 101-500 employees
Less than a year
“secure legal document repository
Pros
For me it's a secure and efficient repository and I rely on it to keep all legal documents organized and accessible.
Cons
While it works well as a repository I find it would be even more useful if it offered stronger support for drafting or negotiating contracts and I wish it allowed quicker insights into competitor or industry activity.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Public Safety, 500+ employees
Less than a year
“Keyword search across contracts
Pros
Keyword searches are incredibly helpful and I use them to determine how many agreements contain identical wording across documents.
Cons
There is a noticeable learning curve initially and I find that consistent labeling and tagging across the team takes effort but once established, it becomes an efficient and reliable way to manage contracts.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Felix L.
Not Specified, 11-50 employees
Less than 6 months
“simple with responsive support
Pros
The interface is simple and I've found that I can reach customer support quickly whenever needed.
Cons
Being new to the tool I find it works well for my current needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 101-500 employees
More than a year
“Clean interface for secure sharing
Pros
Honestly the clean interface makes it really simple to use and I feel confident sharing and accessing documents securely.
Cons
Pricing feels high and I find a more affordable, short-term option would make it easier to adopt.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Julia T.
Human Resources, 500+ employees
Less than a year
“advanced search and reporting
Pros
reporting features are great and I notice that I can locate items and run searches with minimal fuss.
Cons
One update removed the summary paragraph and I find it would be very useful to have exact-phrase proximity search for more accurate results.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Lance K.
Information Technology and Services, 101-500 employees
Less than a year
“easy to relearn and high value
Pros
The tool is easy to use even for occasional users and I find that it lets me be self-sufficient when pulling up documents or searching key terms.
Cons
The product name occasionally slips my mind and I find a larger set of keywords or key terms in the base offering would be helpful.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Allen K.
Not Specified, 101-500 employees
Less than 6 months
“email-to-upload convenience
Pros
Being able to email contracts to our designated company email address which automatically uploads each document to the platform, has genuinely saved me a substantial amount of time and hassle.
Cons
Adapting Box workflows alongside this tool feels slow at first and I find it's more about breaking old habits than a software issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nick T.
Not Specified, 500+ employees
Less than 6 months
“Fast contract organization
Pros
this tool is very easy to organize files and quickly find contracts when I need them.
Cons
Honestly I don't have any complaints. I find the app simple and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim W.
Not Specified, 101-500 employees
Less than a year
“excellent support and customization
Pros
The support team is fantastic and really helpful! I'm finding the site incredibly easy to navigate, with a clean, easy interface and menus. The tagging and document-type options are excellent, it auto-imports documents via email and I like the flexible user access level settings and customization possibilities.
Cons
Tags often remain blank when files come through email auto-import and I find onboarding new users requires support intervention which slows things down.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9