Total 36 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

42%

3

Stars

6%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

RH

Robert H.

Mechanical or Industrial Engineering, 500+ employees

Less than a year

1.0
December 2024

Completely unreliable and unsupported

Pros

Honestly there is nothing positive to mention.. the product and my overall experience using this tool left me completely disappointed.

Cons

Pretty much everything was bad. The tool failed to carry out the capabilities that had been promised to us and when I reached out customer support showed no interest in resolving our issues. I would never suggest this product to anyone; if someone asked me for advice I'd go out of my way to discourage them from buying it.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

JI

Jeffrey I.

Staffing and Recruiting, 11-50 employees

Less than a year

5.0
October 2024

simple and user-friendly tool

Pros

The tool is wonderfully simple and genuinely user-friendly without unnecessary complexity. Because of that I got comfortable with it very quickly and was able to integrate it into my daily workflow almost immediately. It's designed to help you work not to slow you down.

Cons

For me there's no option to delete an unsigned MSA.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CR

Craig R.

Transportation/ Trucking/ Railroad, 101-500 employees

Less than a year

5.0
March 2024

Powerful ai-driven contract hub

Pros

Honestly this product has been a total game-changer for me. I now have a fully searchable, centralized repository for all our contracts which alone saves hours of digging through files. On top of that being able to leverage its impressive AI capabilities like automatically extracting key terms, identifying risks and suggesting clauses turns contract management from an administrative chore into a strategic advantage.

Cons

I can't think of anything negative.only that I wish I'd bought and started using this product much sooner!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Brizl P.

Marketing and Advertising, 11-50 employees

Less than a year

4.0
February 2023

simple contract management platform

Pros

The interface is very simple and I find that it lets me locate contracts fast while I spend far less time evaluating agreements.

Cons

Some parts of the product are quite hard to understand and at times it runs slowly when I work with a lot of data. The help team hasn't always responded quickly when I've raised issues with the app. Also sometimes this solution doesn't integrate smoothly with other tools I use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KOT

Kadir Ozgur T.

Retail, 101-500 employees

Less than 6 months

5.0
September 2022

convenient contract workflows

Pros

I really like the user interface and I notice that features like completion tracking and file management make contract handling easy for me.

Cons

For me there aren't any complaints. Every feature I tried worked fine; I only used the system for a single contract lifecycle of nearly six months and throughout that time everything remained simple and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS

Beau S.

Insurance, 500+ employees

Less than 6 months

5.0
June 2019

Best-in-class document management

Pros

From my experience this product is best-in-class and I feel that I benefit greatly from their attentive customer service.

Cons

In practice I've found that most attorneys are used to searching for documents in a parent/child file format so the change management involved can be quite challenging.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

TH

Tone H.

Legal Services, 500+ employees

Less than 6 months

4.0
June 2019

Multilingual document search

Pros

Every document can be searched in any language and I find that I can locate needed files quickly and effortlessly.

Cons

Visibility of related parent/child documents is something I struggle with.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MJ

Marc J.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
June 2019

Built for modern legal teams

Pros

platform addresses key challenges for modern legal teams and I notice that I can work smarter because its algorithms run quietly in the background.

Cons

In my experience there aren't any real negatives to highlight. The few quirks I've run into are just the usual, minor software-related issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Ashley A.

Insurance, 500+ employees

Less than 6 months

5.0
June 2019

Fast document tagging

Pros

UI is simple and easy to navigate and I really enjoy how I can tag documents for quick access.

Cons

Scrolling can feel jumpy at times and I find that mildly annoying, though it's not a deal breaker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ED

Eric D.

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
June 2019

Delivered exactly as promised

Pros

The product delivered exactly what was promised and I found that I could start using it immediately after onboarding.

Cons

interface isn't the most visually appealing but I find it very simple to use and productive right away and I appreciate that customer feedback is actively solicited and addressed in the roadmap.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MB

Mikayla B.

Information Technology and Services, 500+ employees

Less than 6 months

4.0
April 2019

search and upload limitations

Pros

I really appreciate how easy the interface is and I noticed that I could navigate it with virtually no learning curve.

Cons

The search function could be more powerful and I find it would be helpful to upload documents directly into the app.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

BC

Barbara C.

Not Specified, 101-500 employees

Less than a year

4.0
April 2019

secure legal document repository

Pros

For me it's a secure and efficient repository and I rely on it to keep all legal documents organized and accessible.

Cons

While it works well as a repository I find it would be even more useful if it offered stronger support for drafting or negotiating contracts and I wish it allowed quicker insights into competitor or industry activity.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Public Safety, 500+ employees

Less than a year

5.0
April 2019

Keyword search across contracts

Pros

Keyword searches are incredibly helpful and I use them to determine how many agreements contain identical wording across documents.

Cons

There is a noticeable learning curve initially and I find that consistent labeling and tagging across the team takes effort but once established, it becomes an efficient and reliable way to manage contracts.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

FL

Felix L.

Not Specified, 11-50 employees

Less than 6 months

5.0
April 2019

simple with responsive support

Pros

The interface is simple and I've found that I can reach customer support quickly whenever needed.

Cons

Being new to the tool I find it works well for my current needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 101-500 employees

More than a year

5.0
April 2019

Clean interface for secure sharing

Pros

Honestly the clean interface makes it really simple to use and I feel confident sharing and accessing documents securely.

Cons

Pricing feels high and I find a more affordable, short-term option would make it easier to adopt.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

JT

Julia T.

Human Resources, 500+ employees

Less than a year

5.0
April 2019

advanced search and reporting

Pros

reporting features are great and I notice that I can locate items and run searches with minimal fuss.

Cons

One update removed the summary paragraph and I find it would be very useful to have exact-phrase proximity search for more accurate results.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LK

Lance K.

Information Technology and Services, 101-500 employees

Less than a year

4.0
April 2019

easy to relearn and high value

Pros

The tool is easy to use even for occasional users and I find that it lets me be self-sufficient when pulling up documents or searching key terms.

Cons

The product name occasionally slips my mind and I find a larger set of keywords or key terms in the base offering would be helpful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

AK

Allen K.

Not Specified, 101-500 employees

Less than 6 months

5.0
March 2019

email-to-upload convenience

Pros

Being able to email contracts to our designated company email address which automatically uploads each document to the platform, has genuinely saved me a substantial amount of time and hassle.

Cons

Adapting Box workflows alongside this tool feels slow at first and I find it's more about breaking old habits than a software issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NT

Nick T.

Not Specified, 500+ employees

Less than 6 months

5.0
March 2019

Fast contract organization

Pros

this tool is very easy to organize files and quickly find contracts when I need them.

Cons

Honestly I don't have any complaints. I find the app simple and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TW

Tim W.

Not Specified, 101-500 employees

Less than a year

4.0
March 2019

excellent support and customization

Pros

The support team is fantastic and really helpful! I'm finding the site incredibly easy to navigate, with a clean, easy interface and menus. The tagging and document-type options are excellent, it auto-imports documents via email and I like the flexible user access level settings and customization possibilities.

Cons

Tags often remain blank when files come through email auto-import and I find onboarding new users requires support intervention which slows things down.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9