Mimecast Advanced Email Security

Mimecast Advanced Email Security Reviews

Total 7 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

57%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

RO

Rustam O.

Not Specified, 101-500 employees

5.0
December 2024

Incredible flexibility and thorough documentation

Pros

Flexibility here is incredible, tons of options to customize everything exactly how I need it. Documentation is thorough and both the community and customer support are top notch. There's definitely a learning curve at first but once I get the hang of it, managing everything becomes really easy. Implementation was surprisingly quick, just took a few steps to get up and running. Plus, the Outlook integration adds some nice extra functionality.

Cons

Can feel pretty confusing when I am just starting out. You'll definitely want some training before diving in and trying to manage everything, there's a lot to learn upfront.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

BN

Benjamin N.

Not Specified, 101-500 employees

5.0
November 2024

easy implementation with extra security

Pros

I've been using this for nearly 15 years and can vouch for how easy implementation, configuration and administration really are. The extra security layers it provides beyond what I get with first party email platforms is incredible. I wouldn't even consider running a mail environment without having this protection in place.

Cons

I think the role based access control features could use some major improvements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2024

Runs smoothly with helpful documentation

Pros

Once everything's configured, it runs smoothly without any issue for me or my team. The documentation they provide is really helpful, I managed to get it implemented for our organization without needing to contact support at all.

Cons

There's definitely a learning curve here and the interface feels pretty outdated with tons of menus and sub menus to dig through. Once I spend some time with it though, I do get familiar with where everything is located.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

DB

Dylan B.

Not Specified, 101-500 employees

5.0
October 2024

Great detection rates and updates

Pros

The detection rates are great and I rarely deal with false positives. I like that updates roll out regularly with fresh features and new capabilities. The Outlook integration works really well for my workflow.

Cons

In my opinion updated menu design and cosmetic changes on the admin side aren't always improvements, some actually make things significantly harder to navigate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

CC

Calvin C.

Not Specified, 101-500 employees

4.0
October 2024

secure email gateway for all setups

Pros

I really appreciate how this works as a secure email gateway that covers both our on premises setup and cloud based email systems.

Cons

The only negative point I noticed that admin console can be sluggish at times, even though it's feature rich.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

4.0
October 2024

easy integration with this tool

Pros

Integration with Microsoft Exchange and Office 365 was easy for me and there are plenty of policy configuration options to work with.

Cons

Sometimes I think the Outlook 365 add-in keeps having connection problems and the mobile app does too.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

SR

Simon R.

Not Specified, 1-10 employees

4.0
October 2024

excellent email protection features

Pros

What I appreciate most about this platform is the extensive range of email protection features it offers. The filtering and blocking capabilities against spam and malware have been incredibly helpful in my experience. The easy attachment and URL scanning gives me confidence that all email threats are properly handled. It also ensures our data stays secure during operations which has been a real advantage for our team.

Cons

The main problem I've encountered is how often it flags legitimate emails as threats. This creates constant delays and arguments when important messages get quarantined, causing unnecessary chaos in our daily operations. The sheer volume of false positives has seriously impacted our workflow since we're constantly having to review flagged emails. It's particularly frustrating for me when communicating with clients and partners, especially when we're working against tight deadlines and can't afford these disruptions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8