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Greg
Food & Beverages, 500+ employees
More than a year
5.0
“Handles high volume of data well”
Pros
Navex has been a great business partner for us and the software works really well for our company. We report about 5 to 10 incidents a day through phone, web, email, etc., and the intake team at Navex handles our volume efficiently, reporting all incidents in a timely manner.
Cons
Customizing forms does take some time but every request we've made for customization has been fully supported by Navex. I understand the process takes time with configuration, sandbox testing, and then migrating to production.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8