Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

G

Greg

Food & Beverages, 500+ employees

More than a year

5.0
September 2022

Handles high volume of data well

Pros

Navex has been a great business partner for us and the software works really well for our company. We report about 5 to 10 incidents a day through phone, web, email, etc., and the intake team at Navex handles our volume efficiently, reporting all incidents in a timely manner.

Cons

Customizing forms does take some time but every request we've made for customization has been fully supported by Navex. I understand the process takes time with configuration, sandbox testing, and then migrating to production.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8