Omnigo

Omnigo is an incident management and safety software built for public safety and security teams. It brings the entire incident lifecycle into one system, covering everything from planning and dispatch to reporting, investigations, and case resolution. Teams can collect incident details, coordinate responses in real time, manage evidence, and keep case information organized while meeting reporting and compliance requirements. 

The software also helps teams make better use of the information they collect. Its searchable records and analytics can reveal recurring incidents, emerging risks, and connections between cases that might otherwise be difficult to spot. 

What Is Omnigo Best For? 

Evidence management is one of the areas where Omnigo stands out. It gives teams one place to handle physical and digital evidence from the time it is submitted until it is eventually purged. Guided workflows help staff record new evidence correctly while keeping chain of custody and compliance requirements in check. It lets users organize digital evidence in folders and securely share them through a 'Virtual Viewing Room'. Additionally, audit and exception reports help teams stay on top of physical inventory. 

Omnigo also makes it easier to deal with evidence that has reached the end of its retention period. Teams can set purge rules that automatically send approval or extension requests to the relevant people. 

How Much Does Omnigo Cost? 

The platform’s starting price may range between $25–$60/user/month, based on industry benchmarks. Its plans can be customized to meet the unique requirements of different organizations. 

Besides the monthly subscription costs, users should also account for additional charges to consider the total cost of ownership. It includes, but is not limited to, the following: 

• Implementation: $2,500-$150,000 
• Data Migration: $1,000–$100,000 
• Additional Training Sessions: $500–$15,000 

User sentiment around Omnigo’s pricing is largely positive. Reviewers generally feel the cost is reasonable for the functionality provided, with some specifically appreciating that the platform includes a broad feature set without charging separately for every capability. 

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary. 

Omnigo Integrations 

It integrates with different third-party systems: 

• NCIC 
• Silent Dispatch 
• E911 
• AVL 

How Does Omnigo Work? 

Here's how you can get started with the platform, after you have logged in from your account: 

• Configure system settings, custom report templates, and role-based security permissions across your organization 
• Receive dispatch alerts and access critical emergency response plans directly on mobile devices in the field 
• Log initial incident details, scan physical IDs, and auto-populate data fields to speed up intake 
• Upload digital evidence, photos, and audio recordings directly to the designated incident record 
• Manage physical evidence entry and updates to ensure strict, auditable chain-of-custody tracking 
• Assign case files, set follow-up tasks, and track investigative progress within a unified command interface 
• Search connected incident records to uncover trends, linked suspects, and repeated safety incidents across facilities 
• Generate visual analytics reports and export audit-ready documentation to meet compliance standards and justify budgets 

Who Is Omnigo For? 

Omnigo is ideal for a wide range of industries and sectors, including:

• Public Safety 
• Healthcare 
• Education 
• Gaming 
• Hospitality 
• Corporate 
• Court 

Omnigo Use Cases 

Based on our assessment of Omnigo features and user feedback, we have identified several situations where the platform is well suited for organizations: 

Police Departments Managing Investigations 

Police departments often struggle to keep incident records, evidence, and case information across separate systems. Omnigo gives investigators a place to manage case files, add videos, images, and documents, track investigation timelines, and search across cases for connections involving people, weapons, or locations. This keeps investigation information together for review. Users particularly appreciate its capability to centralize all the reports, making it easier to access them when required. 

Healthcare Security Teams Documenting Incidents 

Healthcare security teams can use Omnigo to document incidents, coordinate responses, and monitor security checks across hospital properties. Dispatchers can access response information, while officers follow scheduled routes and record their presence at checkpoints. Security teams can also manage investigation records and attachments in one system for follow-up and review. 

Campus Security Teams Monitoring Campus Activity 

Campus security teams may need to track incidents, patrol checks, parking violations, and lost property across multiple locations. Omnigo lets them record incidents, schedule location-based security checks, manage permits and citations, and analyze violation patterns. Security teams can also maintain investigation records and coordinate responses using plans and centralized information. 

Corporate Security Teams Handling Sensitive Internal Investigations 

Organizations can use Omnigo to manage internal investigations involving workplace misconduct, security incidents, or policy violations. It keeps case records in one place instead of spreading them across emails and spreadsheets. Security, legal, compliance, and risk teams can access the information they need while sensitive records remain controlled. This works well when a case involves several teams or locations and needs clear documentation from start to finish. 

Is Omnigo Right For You? 

Omnigo is worth considering if your organization needs to manage incidents from the initial call through investigation and case closure. Its functionality covers dispatch, incident reporting, investigations, evidence management, analytics, and emergency planning. This makes it a practical fit for public safety agencies and security teams that want to keep incident and case information within a connected system. 

Its published customer examples include Oregan State University, Hilton, and eBay.

Security is another important consideration, given the sensitive information these organizations handle. Omnigo states that its products follow frameworks and requirements such as SOC 2, NIST 800-53, HIPAA, and CJIS, depending on the product. It also undergoes an annual SOC 2 Type 2 audit. For law enforcement deployments, Omnigo uses Microsoft Azure Government and AWS GovCloud hosting environments and states that its software complies with CJIS Security Policy requirements. 

Omnigo also continues to expand its offering. In June 2026, the company launched a cloud-hosted Jail Management System (JMS) for correctional facilities. It covers operations from inmate intake through release and was introduced as correctional facilities face staffing, safety, and accountability pressures. 

From an industry standpoint, the FBI released CJIS Security Policy v6.1 in June 2026, continuing the policy’s NIST SP 800-53 Rev. 5-based security control structure. Omnigo’s security program is also based on NIST 800-53 and SOC 2, while several of its law enforcement products are listed as CJIS compliant. 

Want to learn more about the Omnigo? Contact us at (661) 384-7070 for detailed guidance.