OurFamilyWizard

Disclaimer: The pricing is subject to change.

• Essentials Plan: $12.50/month (1-year) or $11.50/month (2-year) — includes messaging, calendar, expense tracking, 45 minutes of monthly calling, and 5 GB storage 
• Premium Plan: $18/month (1-year) or $16.50/month (2-year) — everything in Essentials plus unlimited calls, unlimited OFWpay™ payments, unlimited storage, and certified records 
• Max Plan: $24.99/month (1-year) or $22.99/month (2-year) — everything in Premium plus call recordings and transcriptions stored for 365 days 
• Free child accounts are available for kids to view calendars and share memories 
• Free third-party accounts for grandparents, step-parents, and caretakers
• Free professional accounts for attorneys, mediators, and therapists
• Fee waivers available for families receiving government assistance (SNAP, TANF, WIC, Medicaid, SSI) 
• Military discount available for which you buy one subscription, and get the second parent subscription free
• 30-day money-back guarantee on first-time subscriptions only 

Here’s how OurFamilyWizard features differ across the three tiers: 

The cost of using OurFamilyWizard may vary, depending upon the length of time that you choose to purchase a subscription (one or two years) and how many of the software’s functionalities you require (basic communication versus unlimited calls and storage).

You may also have a need for advanced capabilities such as call recording or certified court documentation; this will affect the total cost of your subscription. There are three options for co-parents: each of these options has a different set of features that may work best under certain circumstances: 

Essentials Plan 

Price: $12.50/month (1-year) or $11.50/month (2-year) 

Ideal For: Co-parents who prefer texting over calling, don't video chat regularly, and occasionally need to split expenses like school fees or medical bills.

What To Know About This Plan: The Essentials plan works well for most families because you get the main features (unalterable, timestamped messages, and court-admissible records) at the lowest price. 

The most significant drawback is that the plan allows for 45 minutes of calling each month. If you, like many co-parents, need to speak frequently to arrange schedules or address child-related issues, you will likely reach the maximum allowable calling time very quickly. For co-parents who generally communicate via text message rather than voice, this limitation is not a concern. 

Although the plan provides 5 GB of storage for your files and documents, this may become limiting over several years of continued use. 

OurFamilyWizard Essentials Plan Features: 

• Secure messaging with first-viewed timestamps showing when your co-parent opened each message
• Full calendar access with parenting time change requests and approval workflows 
• ToneMeter™ real-time feedback analyzing your message tone before sending
• Expense tracking with receipt uploads and payment request functionality 
• OFWpay™ payments (limited to 12 transactions per year on 1-year plans) 
• Journal entries for documenting important moments with photos and videos 
• GPS-verified check-ins at custody exchanges 
• Unlimited PDF record downloads for court or attorney use 
• Private journal entries only you can see 
• 5 GB secure file storage 

Premium Plan

Price: $18/month (1-year) or $16.50/month (2-year) 

Ideal For: This one suits co-parents who call each other frequently (and want records of those calls), or who process frequent expense reimbursements. This plan can be convenient if you have ongoing legal proceedings and need certified records. 

What To Know About This Plan: Premium removes the limitations that can frustrate Essentials users over time. You, as a co-parent, get unlimited calling, which means you can have as many video or audio conversations as needed without tracking minutes. You also get unlimited OFWpay™ transactions, so you can process expense reimbursements without worrying about hitting transaction limits. 

The certified records feature is particularly valuable if you're in the middle of active litigation. OurFamilyWizard will notarize, print, and mail court-ready documentation for you—a service that could cost hundreds of dollars through other channels. 

OurFamilyWizard Premium Plan Features: 

Everything in Essentials, plus: 

• Unlimited video and audio calling with your co-parent 
• Unlimited OFWpay™ payments for expense reimbursements 
• Unlimited secure file storage (no worrying about running out of space) 
• Unlimited certified records on request (notarized, printed, and mailed) 

Max Plan

Price: $24.99/month (1-year) or $22.99/month (2-year) 

Ideal For: This plan is designed specifically for high-conflict custody situations where verbal communication documentation is legally necessary. If a court has ordered recorded communications, or if you're dealing with a co-parent who makes statements they later deny, Max provides the evidence you need. 

What To Know About This Plan: Max's call recording and transcription features turn phone conversations into documented evidence. Every recorded call gets automatically transcribed and stored for 365 days, which creates searchable, court-admissible records of verbal agreements, threats, or concerning statements. 

This plan costs nearly double what Essentials costs, so it only makes sense financially if you're dealing with a genuinely contentious situation. If you and your co-parent have an amicable arrangement, then we don’t recommend using this plan. 

One of the main things to note: if you receive a court order requiring recorded communications and you qualify for the fee waiver program, OurFamilyWizard includes these features at no cost. 

OurFamilyWizard Max Plan Features: 

Everything in Essential and Premium plan, plus: 

• Call recording capability (you choose whether to record each call)
• Automatic call transcription for all recorded conversations 
• 365-day secure storage for all recordings and transcripts
• Searchable transcript archives 

• Some users are frustrated with the payment system. As per one reviewer, "the main issue I have is the cost of this app... the app allowed the other party to pay for us, we didn't get the discounted price and had to reimburse them the full price." That shows that when one parent pays for both subscriptions, it can override your discount eligibility without your consent 
• Another user quoted that "they are now charging extra for video calls which was not the case when I initially downloaded it." It seems that long-time users have seen some features that were previously available now being charged extra 
• On a positive side, one reviewer noted, "...offers reduced or free service subscriptions to those who qualify and are currently enrolled in assistance programs." That means eligible families can access the platform without any cost, eliminating financial barriers
• Some have indicated that they feel constrained by the pricing model. One user said, "I'm court-mandated to use this app until my children are 18—another 13 years—and the last thing I expected was to be pressured into paying more money for a service that was supposed to be low-cost and straightforward." Being mandated by courts to use an application for a lengthy time frame is frustrating when prices increase 
• One user has expressed that they liked the discount program offered by the app, saying, "they also have a fee waiver and military discount as well! It actually keeps families out of court it will save money in the long run..." For those qualifying for the discount program, they will find the cost of the app less costly compared to the legal expenses incurred 

Making a decision on which OurFamilyWizard Pricing plan to use, is dependent on your co-parenting circumstances. Here are some tips to assist you in making an informed decision: 

• First, determine what your calling needs are. If you plan on doing video calls via the app and those calls will exceed 45 minutes/month's time, select either Premium or Max (note: you can use FaceTime, Zoom, etc., instead of the in-app video call feature with Essentials) 
• Second, calculate the anticipated amount of expense reimbursements that you have incurred. If you are only splitting costs on occasion (less than 12 times/year or 24 times for 2-year plans), you will not be required to utilize the unlimited OFWpay associated with the Premium plan; the Essentials plan covers 12 transactions/year 
• Third, evaluate your storage needs. Essentials gives you 5 GB of storage, which can fill up within 3-5 years if you're regularly uploading photos, documents, and messages. If you anticipate using the app long-term, be aware of the potential need for an upgrade later 
• Evaluate your likelihood of having conflicts with your co-parent. High conflict means you would benefit from the Premium's certified record capability or the Max plan, which includes call recording functionality. If you have a cooperative relationship with your co-parent, then this functionality may not be necessary 
• Check your court order requirements. If your court order mandates recorded calls or specific documentation, you may need Max. However, if you qualify for the fee waiver program and have a court order requiring recordings, OurFamilyWizard provides these features at no cost 
• Submit for waiver fees if you are on government assistance (i.e. SNAP, TANF, WIC, Medicaid, SSI, LIHEAP), you have pro bono legal aid, or you can provide proof of indigence 
• Request a military discount if either biological parent is active duty, retired military, or veteran, you will receive a second subscription free
• Lastly, both parents must factor the cost of their plan into their shared budget. No matter which plan you choose, your co-parent will probably be using a similar plan tier for both of you to take full advantage of the features, so make sure to budget for both subscriptions 

To check if OurFamilyWizard is the right choice, depends on your co-parenting situation and budget. The app itself is valuable, but only if you understand where it performs its best. For that, you can look at the following areas: 

Value For Money 

The platform is seen as a cost-effective alternative for users who qualify for fee waivers or military discounts when compared to the costs associated with legal expenses. Many reviews noted that using the OurFamilyWizard app can help save parents a lot of money by improving communication, minimizing disputes, and avoiding expensive trips to court, reducing the total amount spent on legal fees. 

However, many users have expressed concerns about the costs associated with using OurFamilyWizard. The fact that each parent is required to purchase a separate subscription essentially doubles the price listed on the website. That has caused frustration for users who have been ordered by the court to use the application for a number of years. 

Ease Of Use 

There were numerous reports from customers regarding the complicated user interface and difficulty navigating throughout the app. The messaging system receives frequent criticism for its non-threaded structure, where sent and received messages appear in separate folders rather than a single conversation view.

Additionally, a number of users have noted that the calendar is challenging to navigate and is less intuitive to use than standard calendar apps. 

The app does provide structured, documented co-parenting communication that courts recognizes and legal professionals can access. Multiple users report that they used the platform because the court recommends it. That suggests it has a good reputation among advocates.

Regardless of your situation, make sure to keep in mind the following when selecting an OurFamilyWizard package: 

• Essentials is for co-parenting communication via messages and a stable custody situation without active litigation is a requirement for Essentials 
• Premium is for parents who communicate with each other through video calling on a regular basis and process more than one expense reimbursement per month. In addition to a video calling service, Premium also allows for certified records of co-parenting communication for use in court proceedings 
• Max is intended for parents involved in high-conflict co-parenting situations, where recordings of phone calls could serve as valuable evidence, as well as for parents whose co-parenting agreements require that communication be documented in writing. Or when the co-parent consistently denies that a verbal agreement was made 

The pricing and plan information in this guide comes directly from the official OurFamilyWizard website as of January 2026. We evaluated all plan options, features, and monthly fees for accuracy. 

We conducted thorough reviews of verified user feedback from third-party sources; however, we concentrated primarily on feedback given between 2023-2025 to understand what users actually think about pricing, value for money, and ease of use. By taking this approach, we were able to demonstrate how effective OurFamilyWizard can be in real co-parenting contexts. In addition, we have provided practical guidance for the families that have been required by the courts to use OurFamilyWizard, helping them evaluate these factors before making their decision.