Last Updated

Key Takeaways

Generated from the text of customer reviews

OurFamilyWizard is a co-parenting platform that manages communication, scheduling, financial management, and legal case support for separated couples. While some users report that the refund process can be unclear and may not always follow the stated 30-day policy, its conflict-prevention tools support clearer communication. Recent updates include a launch of full-featured Spanish-language mobile app, expanding its existing Spanish web support.

Our Verdict

OurFamilyWizard is a practical choice for families looking for a structured co-parenting communication, scheduling, and financial management. Starting at $9.17/month, its pricing is relatively accessible for individual users, while legal professionals can use detailed activity records to support case management. We recommend it for parents and practitioners who need a centralized platform for managing communication and separation-related records.

OurFamilyWizard Specifications

  • Case Management
  • Document Management
  • Mobile Access
  • Client Management (CRM)

OurFamilyWizard Features

Professional Account

The Professional Account provides a centralized workspace for practitioners to manage client accounts and access case-related information. It supports unlimited client connections, account activity monitoring, and notifications for important account events. Professionals can respond to requests, check subscription statuses, and activate accounts. This helps them quickly verify account eligibility and maintain uninterrupted client access to services.

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Family Viewing

This functionality lets professionals view a client’s account the same way a client sees it. It provides access to time-stamped messages, calendar events, schedule change requests, expenses, and login histories. Practitioners can review the complete record without searching through unrelated threads and simply relying on clients to provide updates. Family Viewing also allows them to download unlimited reports, making it easier to narrow down co-parenting patterns and prepare reliable case strategies.

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Custody Schedule Builder

Custody Schedule Builder allows professionals to create and visualize parenting time adjustments. This includes 2-2-3, week-on, week-off, and custom rotations. It automatically calculates overweight counts and parenting time percentages, letting professionals present clear schedule options to their clients. Schedules can also be exported as PDFs and used in client meetings, mediation, or court filings.

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Journals

With OurFamilyWizard’s journals, parents can document important moments and verify arrivals with texts, photos, locations, and GPS-verified Check-ins. This creates a valid and reliable record of arrivals at exchanges and other locations, while the Moments functionality helps parents capture and share their children’s activities. Through customizable PDF reports, parents and professionals get an organized overview of co-parenting activities.

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Pros And Cons of OurFamilyWizard

Pros

  • Manages requests efficiently through an automate approval system

  • Highly responsive customer support

  • Reduces conflict through structured and secure communication

Cons

  • Limited draft-saving options make communication with co-parents difficult

  • Frequent notifications are somehow disruptive

OurFamilyWizard Pricing

Choose Your Own

Essentials

Premium

Max

  • Choose a subscription for 1 or 2 years

  • 1 GB secure file storage

  • Receive-only calls

  • Everything in the Choose Your Own Plan, plus:

  • 45 minutes/month calls

  • Writing Assistant

  • Coordinate schedules and parenting time change requests

  • Send messages with first-viewed timestamps

  • Track and manage shared expenses

  • Reimburse your co-parent with up to 12 payments through OFWpay™

  • Show you arrived at exchanges with GPS-verified Check-ins

  • Download unlimited PDF records

  • Upload files with 5 GB secure storage

  • Everything in the Essentials Plan, plus:

  • Unlimited Calls

  • Upload important files, photos, and more with unlimited secure storage

  • Request unlimited certified records - notarized, printed, and mailed to you

  • Settle up shared expenses with unlimited payments through OFWpay™

  • Everything in the Premium Plan, plus:

  • Call recordings

  • Call transcriptions

  • Secure storage for all recordings and transcripts

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

OurFamilyWizard Reviews

Total 20 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

5%

3

Stars

5%

2

Stars

5%

1

Stars

30%

Share your experience

EH

Evan Harden

Not Specified, N/A employees

1.0
December 2025

Refund process was frustrating

Pros

This tool is convenient for my team because it allows subscriptions via multiple platforms.

Cons

I found the refund process misleading and unhelpful. It didn't honor the 30-day policy, which caused me frustration.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

2

Functionality

7

AC

Aaron Childs

Not Specified, N/A employees

1.0
November 2025

weekly message limit feels unfair

Pros

Using the app, I appreciate the structured communication window that ensures consistent access.

Cons

The app limits my communication to only 10 minutes per week and that feels unfair and exploitative.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

3

Functionality

6

B

Brian

Not Specified, N/A employees

1.0
November 2025

support is unhelpful

Pros

The court-ordered communication tracking helps me maintain accountability.

Cons

Constant notifications interfere with my parent-child interactions and support hasn't been helpful when I report issues.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

2

Functionality

7

Frequently Asked Questions

Does OurFamilyWizard have a mobile app?

Yes, OurFamilyWizard offers both Android and iOS apps.

Does OurFamilyWizard offer an API?

No, OurFamilyWizard does not offer an API.

What other apps does OurFamilyWizard integrate with?

The software offers integration with Clio software.

What types of pricing plans does OurFamilyWizard offer?

OurFamilyWizard price starts at $9.17/month for its Choose Your Own option, which includes basic co-parenting tools. The platform also offers Essentials at $12.50/month, Premium at $18/month, and Max at $24.99/month. Get a custom OurFamilyWizard cost estimate.

What language does OurFamilyWizard support?

OurFamilyWizard offers support in the English and Spanish language.

Who are the typical users of OurFamilyWizard?

The platform is particularly used by divorced parents, legal professionals, and family therapists.

What level of support does OurFamilyWizard offer?

The platform offers support through its help center and through calls.