Total 46 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AP

Amitkumar P.

Small Business, 11-50 employees

5.0
July 2022

The best search options available

Pros

The interface offers the best search options and there are great training materials for all its features. Plus the team is always willing to listen to suggestions and develop new tools whenever it's feasible.

Cons

I genuinely can't find anything to complain about. We've tried products from many different vendors, but this one delivers every solution the others offer combined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG

Sandeep G.

Enterprise, 500+ employees

5.0
July 2022

Advanced semantic search is a huge help

Pros

PatSeer advanced semantic search is a huge help for pinpointing the right keywords and getting the most precise search results.

Cons

To be honest I don't have any criticisms to share. There are no real drawbacks and the service quality consistently meets our expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Pharmaceuticals, 11-50 employees

4.0
July 2022

excellent filters

Pros

Searching is very easy and the specific filters are excellent for narrowing down results effectively.

Cons

The platform does not include non-patent literature and the expiry dates for patents from specific countries are missing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RB

Raghavendra B.

Small Business, 11-50 employees

5.0
July 2022

Simple to use with fast response times

Pros

I really like how simple it is to use, the fast response times for queries, the high-quality data and the great customer support.

Cons

After using it regularly, we come to depend on the high-quality results and how simple it is to operate. So no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VD

Vaibhav D.

Small Business, 11-50 employees

5.0
July 2022

Excellent for team collaboration

Pros

The platform is excellent for team collaboration and the searches are always relevant and focused, which gives us much better clarity on our projects.

Cons

So far I have not found a single thing that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB

Raghavendra B.

Partner, 11-50 employees

5.0
July 2022

clean interface, user-friendly experience

Pros

I appreciate how simple it is to navigate and use. The response time when I submit queries is really quick and the data quality has been solid. Their customer service team has also been helpful when I've needed support.

Cons

After using it regularly, you start expecting that same level of quality and smooth experience every time which can make you less tolerant of any hiccups

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG

Sandeep G.

IPR Attorney, 500+ employees

5.0
July 2022

simple platform

Pros

I'm impressed by the advanced semantic search feature, it really helps me find the most accurate results by identifying the right keywords.

Cons

I honestly can't think of anything negative to say about this platform. The services meet expectations perfectly so there really aren't any downsides worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Bhavana P.

knowledge provider, 500+ employees

5.0
July 2022

patent management made simple

Pros

I appreciate how it accepts search strings from other databases which makes data integration much smoother. The project management features really shine when working with teammates, we can all access files simultaneously and collaborate on the same project without any hassle.

Cons

The interface can be a bit overwhelming at first, took me some time to figure out where everything was and how to navigate around effectively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RT

Ritu T.

Associate Vice President – Operations, 500+ employees

5.0
July 2022

Impressive search accuracy and filtering

Pros

The semantic search functionality is incredibly useful, especially with the search options and filters. Quick search helps me rapidly identify false occurrences and honestly, it outperforms other tools I've used for semantic searching.

Cons

The export process tends to drag and there's a pretty low limit on how much you can export at once.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AN

Ajay N.

Assistant Manager - IP -NPD (Research, Design and Development), 500+ employees

5.0
July 2022

excellent patent research tool

Pros

I really appreciate how simple the search functionality is, it handles different types of queries with impressive accuracy. The interface feels modern and user-friendly, plus the pricing is quite reasonable for what you get. Honestly can't think of any major complaints so far.

Cons

Export times could be faster but honestly I dont have any major complaints so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PF

Pellegrini F.

intellectual property agent, 11-50 employees

5.0
July 2022

helpful tool for search and analysis

Pros

The Quick Stats feature really helps me filter and sort through documents efficiently.

Cons

The classification dropdown could use more space to make selections easier to see. Some patent documents look weird in full view with text spilling past the margins.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

BS

Bikramjit S.

Managing Director, 11-50 employees

5.0
July 2022

Reliable dealership management tool

Pros

I appreciate the advanced search functionality, there are plenty of useful options to work with. The geographic coverage is also impressive, spanning a good number of countries.

Cons

Setting up custom patent counts for exports can be tricky and I really miss having a non-patent literature search option. The assignee names in the graphical analysis aren't cleaned up either which makes the data look messy.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

KA

Kumar A.

Chief Everything Officer (Everything Starting with the Letter E), 11-50 employees

5.0
July 2022

UX and analytics value

Pros

Searching through prior art is incredibly simple and the way results are displayed visually really helps me understand what I'm looking at. The database behind this is rock-solid and works perfectly whether I'm doing research or need to make quick decisions.

Cons

The platform could really use more engaging tutorials for casual users, there are so many powerful features buried in there that most people never discover. Some interactive guides would help unlock that "aha" moment when you realize what this thing can actually do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

5.0
July 2022

global patent searches with detailed info

Pros

I can search for patents across multiple countries and access detailed information including abstracts, claims and other search-related data. The ability to retrieve patent copies is also really helpful for my research needs.

Cons

Nothing comes to mind right now, the database has been solid so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV

Aniket V.

Executive IPR, 11-50 employees

5.0
July 2022

Great patent research tool

Pros

I find it really user-friendly and the accuracy is impressive. The country coverage is solid too which helps with our diverse client base.

Cons

The system doesn't update India status properly which would be really helpful if they could fix that issue

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NG

NOT GIVEN

Not Specified, 11-50 employees

5.0
July 2022

Learning tool for all levels

Pros

The patent family and equivalent family numbering system is really helpful. I appreciate how it shows the legal status of each patent clearly. The keyword highlighting feature makes it easy to spot what I'm searching for and the side-by-side comparison lets me quickly review important details without switching between screens.

Cons

Sometimes the legal status of patent applications doesn't get updated and you need amended claims when presenting them

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SB

Sekharreddy B.

IPR Head, 11-50 employees

5.0
July 2022

quick literature research tool

Pros

I can search for patents across different countries and the translation feature for claims and specifications works really well

Cons

The patent status information isn't always current, some entries haven't been updated recently

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

5.0
July 2022

Excellent search functionality

Pros

The interface is really simple to navigate and whenever I need help setting up searches or watches, the customer support team is fantastic and super responsive.

Cons

Export limits each month can be a bit restrictive though I'll admit the allowance is pretty generous and I hardly ever hit the cap.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RT

Rohan T.

IP Attorney, 500+ employees

5.0
July 2022

comprehensive, simple access and fantastic analytics

Pros

Really appreciate how comprehensive the coverage is, plus getting into the system is simple. The analytics tools are fantastic, those graphs it generates make data visualization so much clearer.

Cons

The coverage of non-patent literature could really use some expansion

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VD

Vaibhav D.

Assistant Vice President, 11-50 employees

5.0
July 2022

great support and clear focus

Pros

I appreciate how the team backs you up when you need help. The search functionality is spot-on and doesn't waste your time with irrelevant results. Everything feels clear and simple to navigate.

Cons

Haven't found anything I dislike yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10