
PatSeer Reviews
Total 46 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Amitkumar P.
Small Business, 11-50 employees
“The best search options available
Pros
The interface offers the best search options and there are great training materials for all its features. Plus the team is always willing to listen to suggestions and develop new tools whenever it's feasible.
Cons
I genuinely can't find anything to complain about. We've tried products from many different vendors, but this one delivers every solution the others offer combined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandeep G.
Enterprise, 500+ employees
“Advanced semantic search is a huge help
Pros
PatSeer advanced semantic search is a huge help for pinpointing the right keywords and getting the most precise search results.
Cons
To be honest I don't have any criticisms to share. There are no real drawbacks and the service quality consistently meets our expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Pharmaceuticals, 11-50 employees
“excellent filters
Pros
Searching is very easy and the specific filters are excellent for narrowing down results effectively.
Cons
The platform does not include non-patent literature and the expiry dates for patents from specific countries are missing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Raghavendra B.
Small Business, 11-50 employees
“Simple to use with fast response times
Pros
I really like how simple it is to use, the fast response times for queries, the high-quality data and the great customer support.
Cons
After using it regularly, we come to depend on the high-quality results and how simple it is to operate. So no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vaibhav D.
Small Business, 11-50 employees
“Excellent for team collaboration
Pros
The platform is excellent for team collaboration and the searches are always relevant and focused, which gives us much better clarity on our projects.
Cons
So far I have not found a single thing that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raghavendra B.
Partner, 11-50 employees
“clean interface, user-friendly experience
Pros
I appreciate how simple it is to navigate and use. The response time when I submit queries is really quick and the data quality has been solid. Their customer service team has also been helpful when I've needed support.
Cons
After using it regularly, you start expecting that same level of quality and smooth experience every time which can make you less tolerant of any hiccups
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandeep G.
IPR Attorney, 500+ employees
“simple platform
Pros
I'm impressed by the advanced semantic search feature, it really helps me find the most accurate results by identifying the right keywords.
Cons
I honestly can't think of anything negative to say about this platform. The services meet expectations perfectly so there really aren't any downsides worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bhavana P.
knowledge provider, 500+ employees
“patent management made simple
Pros
I appreciate how it accepts search strings from other databases which makes data integration much smoother. The project management features really shine when working with teammates, we can all access files simultaneously and collaborate on the same project without any hassle.
Cons
The interface can be a bit overwhelming at first, took me some time to figure out where everything was and how to navigate around effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ritu T.
Associate Vice President – Operations, 500+ employees
“Impressive search accuracy and filtering
Pros
The semantic search functionality is incredibly useful, especially with the search options and filters. Quick search helps me rapidly identify false occurrences and honestly, it outperforms other tools I've used for semantic searching.
Cons
The export process tends to drag and there's a pretty low limit on how much you can export at once.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ajay N.
Assistant Manager - IP -NPD (Research, Design and Development), 500+ employees
“excellent patent research tool
Pros
I really appreciate how simple the search functionality is, it handles different types of queries with impressive accuracy. The interface feels modern and user-friendly, plus the pricing is quite reasonable for what you get. Honestly can't think of any major complaints so far.
Cons
Export times could be faster but honestly I dont have any major complaints so far.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Pellegrini F.
intellectual property agent, 11-50 employees
“helpful tool for search and analysis
Pros
The Quick Stats feature really helps me filter and sort through documents efficiently.
Cons
The classification dropdown could use more space to make selections easier to see. Some patent documents look weird in full view with text spilling past the margins.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Bikramjit S.
Managing Director, 11-50 employees
“Reliable dealership management tool
Pros
I appreciate the advanced search functionality, there are plenty of useful options to work with. The geographic coverage is also impressive, spanning a good number of countries.
Cons
Setting up custom patent counts for exports can be tricky and I really miss having a non-patent literature search option. The assignee names in the graphical analysis aren't cleaned up either which makes the data look messy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Kumar A.
Chief Everything Officer (Everything Starting with the Letter E), 11-50 employees
“UX and analytics value
Pros
Searching through prior art is incredibly simple and the way results are displayed visually really helps me understand what I'm looking at. The database behind this is rock-solid and works perfectly whether I'm doing research or need to make quick decisions.
Cons
The platform could really use more engaging tutorials for casual users, there are so many powerful features buried in there that most people never discover. Some interactive guides would help unlock that "aha" moment when you realize what this thing can actually do.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
“global patent searches with detailed info
Pros
I can search for patents across multiple countries and access detailed information including abstracts, claims and other search-related data. The ability to retrieve patent copies is also really helpful for my research needs.
Cons
Nothing comes to mind right now, the database has been solid so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aniket V.
Executive IPR, 11-50 employees
“Great patent research tool
Pros
I find it really user-friendly and the accuracy is impressive. The country coverage is solid too which helps with our diverse client base.
Cons
The system doesn't update India status properly which would be really helpful if they could fix that issue
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
NOT GIVEN
Not Specified, 11-50 employees
“Learning tool for all levels
Pros
The patent family and equivalent family numbering system is really helpful. I appreciate how it shows the legal status of each patent clearly. The keyword highlighting feature makes it easy to spot what I'm searching for and the side-by-side comparison lets me quickly review important details without switching between screens.
Cons
Sometimes the legal status of patent applications doesn't get updated and you need amended claims when presenting them
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Sekharreddy B.
IPR Head, 11-50 employees
“quick literature research tool
Pros
I can search for patents across different countries and the translation feature for claims and specifications works really well
Cons
The patent status information isn't always current, some entries haven't been updated recently
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
“Excellent search functionality
Pros
The interface is really simple to navigate and whenever I need help setting up searches or watches, the customer support team is fantastic and super responsive.
Cons
Export limits each month can be a bit restrictive though I'll admit the allowance is pretty generous and I hardly ever hit the cap.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rohan T.
IP Attorney, 500+ employees
“comprehensive, simple access and fantastic analytics
Pros
Really appreciate how comprehensive the coverage is, plus getting into the system is simple. The analytics tools are fantastic, those graphs it generates make data visualization so much clearer.
Cons
The coverage of non-patent literature could really use some expansion
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vaibhav D.
Assistant Vice President, 11-50 employees
“great support and clear focus
Pros
I appreciate how the team backs you up when you need help. The search functionality is spot-on and doesn't waste your time with irrelevant results. Everything feels clear and simple to navigate.
Cons
Haven't found anything I dislike yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10