Total 46 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NG

Norma G.

Small Business, 11-50 employees

5.0
June 2023

A perfect solution for r&d teams

Pros

They offer a variety of plans to fit any budget and you get dedicated support. Overall it is a perfect solution for R&D teams and smaller companies.

Cons

Their sales team can be a bit persistent about upgrading or purchasing additional features which becomes annoying after some point.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

FL

Fabian L.

Patentingenieur / Patent attorney in spe, 11-50 employees

5.0
June 2023

Smart Patent Research with Developer Focus

Pros

The interface feels really simple whether your a beginner or have years of experience under your belt. I can scan through patent literature quickly thanks to all the built-in features and I love how I can customize what information shows up and how its arranged to match my workflow. Works great for team projects too. The evaluation fields are flexible, I can adjust ratings and add custom fields depending on what each project needs. The developers keep making the GUI better and there's tons of keyboard shortcuts that speed things up. What rally stands out is how responsive they are to feedback and suggestions. They actually listen to users and implement changes fast which shows they genuinely care about the user experiance.

Cons

There are some display glitches that mainly affect advanced features and it feels like the development team doesn't get enough feedback from actual users to address these issues. I'd really love to see them add meaningful reference signs or labels to the figures to make them more useful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FL

Fabian L.

Small Business, 11-50 employees

5.0
March 2023

Incredibly user-friendly

Pros

PatSeer platform is incredibly user friendly for both new and experienced users. The interface is also designed to help us scan and understand patent documents quickly. We can customize how information is displayed to fit our preferences and it works great for team-based assessments with flexible rating systems and custom fields for each project. Plus they are always improving the user experience, offer plenty of keyboard shortcuts and are remarkably responsive to feedback, making it a truly user-centered tool.

Cons

There are some minor display glitches with advanced features that only power users would notice. It feels like the development team might not always get enough feedback from daily users, which lets these small issues slip through and a feature I'd love to see is the ability to label parts of a diagram directly on the image to show what each element means.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NG

Norma G.

Not Specified, 11-50 employees

5.0
March 2023

great software with outstanding support

Pros

Variety of pricing packages really fits different budgets well. Personal support has been excellent and it works great for R&D work and smaller companies.

Cons

The sales team can be a bit pushy when it comes to buying new packages.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JHSJ

JAYVIR HARISHBHAI SHAH J.

Enterprise, 500+ employees

5.0
March 2023

Covers patent and non-patent literature

Pros

It covers both patent and non-patent literature and finding the exact information we need is a very easy process with this product.

Cons

The country coverage is good but expanding it to include more traditional markets would make searches even broader. But since the platform is always growing, I am pretty hopeful these countries will be added in the future.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BF

balu f.

Sr. executive, 11-50 employees

4.0
March 2023

intuitive patent search and analysis tool

Pros

The chemical lookup feature really stands out to me, I find myself using it constantly. There are so many unique tools here like the search term translator and PDF Kart that you just don't see elsewhere. What I appreciate most is how well it handles patent analysis with all the bibliographic details compared to other platforms.

Cons

Sometimes the coverage feels incomplete and I've noticed it occasionally returns patent equivalents that don't actually exist which really hurts my confidence in the results when I'm doing searches.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AN

Ajay N.

Mid Market, 51-100 employees

5.0
January 2023

powerful search tool with excellent interface

Pros

It is a powerful search tool with an excellent interface that delivers highly accurate results across all search types at a reasonable price and so far I have not found anything to complain about.

Cons

I don't have any major complaints so far. The only minor annoyance is that exporting data can be a bit slow at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MSA

Mahesh Sarode A.

Assistant manager, 500+ employees

5.0
January 2023

Reliable and user-friendly solution

Pros

The coverage across different countries is impressive and I'm really pleased with how well it translates patents that aren't in Latin script. Being able to set up project files and access them whenever I need to review something is super convenient. Plus, the customer support team responds quickly whenever I reach out for help.

Cons

The application status for IN records doesn't get updated properly or shows incorrect information and I've noticed problems with expiry dates for both Indian and other international patents.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

VB

Volodymyr B.

Small Business, 11-50 employees

5.0
July 2022

Top-tier patent databases worldwide

Pros

The patent databases are top-tier and among the best worldwide. The platform generates highly informative landscape reports and has powerful clustering capabilities along with flexible and diverse options for data visualization.

Cons

Well the main platform is excellent and the support team is outstanding. However my main suggestion would be for them to add new types of data like venture capital investment deals, to the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RCS

Rushikesh Chate S.

Senior Executive, 500+ employees

5.0
July 2022

comprehensive database with room for growth

Pros

I'm really impressed with the comprehensive patent analytics capabilities this platform offers. The translation accuracy for non-Latin languages is spot-on and the semantic search functionality works incredibly well for finding relevant patents. Having the project management feature available makes organizing research so much easier, it's honestly my favorite part.

Cons

Search functionality isn't quite there yet and I feel like the database could cover more ground. Exporting patents is more complicated than it should be and I've noticed the expiry dates aren't always spot-on.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MSA

Mahesh Sarode A.

Enterprise, 500+ employees

4.0
July 2022

excellent global coverage and support

Pros

The database covers a wide range of countries, provides excellent translations for non-Latin patents and allows us to create and revisit project files anytime. The customer service team is also very quick to respond.

Cons

I noticed that the application status for Indian patents is not always updated or accurate. We have also noticed occasional problems with the expiry dates shown for patents from India and other countries.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SS

Sangram S.

Small Business, 11-50 employees

5.0
July 2022

provides accurate data

Pros

PatSeer interface is easy to use and delivers accurate, precise data. Also it has comprehensive coverage for all major countries and is more affordable than other competing databases.

Cons

Overall the platform works well for me but a couple of areas need work. Such as it would be great if it provided the legal status information for many countries outside the major ones. Plus how often that legal status data is updated matters too as it should be refreshed at least once a week.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JHSJ

JAYVIR HARISHBHAI SHAH J.

Student, 500+ employees

5.0
July 2022

IP management tool

Pros

I really appreciate how this tool covers both patent and non-patent literature searches. Finding exactly what I need feels effortless and the search functionality makes getting accurate results easy.

Cons

The search could cover more countries since it's currently limited to certain regions though I understand they're probably working on expanding this over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AP

Amitkumar P.

Independent IPR Laws Practitioner, 11-50 employees

5.0
July 2022

excellent navigation with outstanding support

Pros

The interface offers excellent search capabilities and I appreciate the comprehensive training resources for various features. The support team listens carefully to feedback and is willing to develop new functionality when technically feasible.

Cons

I honestly can't think of anything negative to say about this platform. We've tried various products from different providers but this one delivers everything those other solutions offer combinedand then some.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV

Aniket V.

Small Business, 11-50 employees

4.0
July 2022

Simple to operate with accurate results

Pros

It is simple to operate, provides highly accurate results and has extensive coverage across many countries.

Cons

The status updates for Indian patents are not updated. So improving this would make the tool much more useful for our work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SS

Sangram S.

Assistant Manager-IPR, 11-50 employees

5.0
July 2022

reliable database solution

Pros

UI feels really simple and easy to navigate. Information provided is spot-on and reliable. Coverage spans all the major countries I need for my work. Pricing is much more reasonable compared to other competitive databases out there.

Cons

I'm generally satisfied with everything but there are a couple areas that could use some work. First, the legal status coverage for countries outside the main regions needs expanding. Also, the legal status updates should happen more frequently, ideally at least once a week rather than the current schedule.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RT

Rohan T.

Enterprise, 500+ employees

5.0
July 2022

powerful analytics

Pros

I am most impressed by the extensive database coverage, how easy it is to access information and the powerful analytics tools, particularly the graphs and charts it generates.

Cons

They should expand the amount of non-patent literature like scientific journals and articles, that the platform covers.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VB

Volodymyr B.

Mentor, 11-50 employees

5.0
July 2022

Solid software with excellent support

Pros

The patent databases here are among the finest I've come accross worldwide. The patent landscapes provide incredibly detailed insights and the clustering tools are powerful and reliable. What really stands out is how flexible the visualization options are, there's plenty of diversity in how you can present your data.

Cons

I wish they would expand their datasets to include things like venture investment deals and other areas, that would really round out what's already a solid offering.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KA

Kumar A.

Small Business, 11-50 employees

5.0
July 2022

makes prior art searching pretty easy

Pros

Searching for prior art is very simple and the way it visualizes the results is simply amazing. Plus it is built to support both deep research and strategic decision-making, all backed by a very robust database.

Cons

Creating fun, interactive tutorials for casual users would be a great way to introduce them to all the powerful, lesser-known features of the platform

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BP

Bhavana P.

Mid Market, 51-100 employees

5.0
July 2022

Great for team collaboration

Pros

It works with all the same search commands as other databases which is really handy. Plus the project management feature makes it simple for our team to share files and collaborate on the same project at the same time.

Cons

New users might need a little time to get comfortable with the interface at first. But once you learn your way around, it becomes clear this is one of the top patent databases available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9