Norma G.
Small Business, 11-50 employees
“A perfect solution for r&d teams
Pros
They offer a variety of plans to fit any budget and you get dedicated support. Overall it is a perfect solution for R&D teams and smaller companies.
Cons
Their sales team can be a bit persistent about upgrading or purchasing additional features which becomes annoying after some point.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Fabian L.
Patentingenieur / Patent attorney in spe, 11-50 employees
“Smart Patent Research with Developer Focus
Pros
The interface feels really simple whether your a beginner or have years of experience under your belt. I can scan through patent literature quickly thanks to all the built-in features and I love how I can customize what information shows up and how its arranged to match my workflow. Works great for team projects too. The evaluation fields are flexible, I can adjust ratings and add custom fields depending on what each project needs. The developers keep making the GUI better and there's tons of keyboard shortcuts that speed things up. What rally stands out is how responsive they are to feedback and suggestions. They actually listen to users and implement changes fast which shows they genuinely care about the user experiance.
Cons
There are some display glitches that mainly affect advanced features and it feels like the development team doesn't get enough feedback from actual users to address these issues. I'd really love to see them add meaningful reference signs or labels to the figures to make them more useful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Fabian L.
Small Business, 11-50 employees
“Incredibly user-friendly
Pros
PatSeer platform is incredibly user friendly for both new and experienced users. The interface is also designed to help us scan and understand patent documents quickly. We can customize how information is displayed to fit our preferences and it works great for team-based assessments with flexible rating systems and custom fields for each project. Plus they are always improving the user experience, offer plenty of keyboard shortcuts and are remarkably responsive to feedback, making it a truly user-centered tool.
Cons
There are some minor display glitches with advanced features that only power users would notice. It feels like the development team might not always get enough feedback from daily users, which lets these small issues slip through and a feature I'd love to see is the ability to label parts of a diagram directly on the image to show what each element means.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Norma G.
Not Specified, 11-50 employees
“great software with outstanding support
Pros
Variety of pricing packages really fits different budgets well. Personal support has been excellent and it works great for R&D work and smaller companies.
Cons
The sales team can be a bit pushy when it comes to buying new packages.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
JAYVIR HARISHBHAI SHAH J.
Enterprise, 500+ employees
“Covers patent and non-patent literature
Pros
It covers both patent and non-patent literature and finding the exact information we need is a very easy process with this product.
Cons
The country coverage is good but expanding it to include more traditional markets would make searches even broader. But since the platform is always growing, I am pretty hopeful these countries will be added in the future.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
balu f.
Sr. executive, 11-50 employees
“intuitive patent search and analysis tool
Pros
The chemical lookup feature really stands out to me, I find myself using it constantly. There are so many unique tools here like the search term translator and PDF Kart that you just don't see elsewhere. What I appreciate most is how well it handles patent analysis with all the bibliographic details compared to other platforms.
Cons
Sometimes the coverage feels incomplete and I've noticed it occasionally returns patent equivalents that don't actually exist which really hurts my confidence in the results when I'm doing searches.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Ajay N.
Mid Market, 51-100 employees
“powerful search tool with excellent interface
Pros
It is a powerful search tool with an excellent interface that delivers highly accurate results across all search types at a reasonable price and so far I have not found anything to complain about.
Cons
I don't have any major complaints so far. The only minor annoyance is that exporting data can be a bit slow at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mahesh Sarode A.
Assistant manager, 500+ employees
“Reliable and user-friendly solution
Pros
The coverage across different countries is impressive and I'm really pleased with how well it translates patents that aren't in Latin script. Being able to set up project files and access them whenever I need to review something is super convenient. Plus, the customer support team responds quickly whenever I reach out for help.
Cons
The application status for IN records doesn't get updated properly or shows incorrect information and I've noticed problems with expiry dates for both Indian and other international patents.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Volodymyr B.
Small Business, 11-50 employees
“Top-tier patent databases worldwide
Pros
The patent databases are top-tier and among the best worldwide. The platform generates highly informative landscape reports and has powerful clustering capabilities along with flexible and diverse options for data visualization.
Cons
Well the main platform is excellent and the support team is outstanding. However my main suggestion would be for them to add new types of data like venture capital investment deals, to the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rushikesh Chate S.
Senior Executive, 500+ employees
“comprehensive database with room for growth
Pros
I'm really impressed with the comprehensive patent analytics capabilities this platform offers. The translation accuracy for non-Latin languages is spot-on and the semantic search functionality works incredibly well for finding relevant patents. Having the project management feature available makes organizing research so much easier, it's honestly my favorite part.
Cons
Search functionality isn't quite there yet and I feel like the database could cover more ground. Exporting patents is more complicated than it should be and I've noticed the expiry dates aren't always spot-on.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Mahesh Sarode A.
Enterprise, 500+ employees
“excellent global coverage and support
Pros
The database covers a wide range of countries, provides excellent translations for non-Latin patents and allows us to create and revisit project files anytime. The customer service team is also very quick to respond.
Cons
I noticed that the application status for Indian patents is not always updated or accurate. We have also noticed occasional problems with the expiry dates shown for patents from India and other countries.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Sangram S.
Small Business, 11-50 employees
“provides accurate data
Pros
PatSeer interface is easy to use and delivers accurate, precise data. Also it has comprehensive coverage for all major countries and is more affordable than other competing databases.
Cons
Overall the platform works well for me but a couple of areas need work. Such as it would be great if it provided the legal status information for many countries outside the major ones. Plus how often that legal status data is updated matters too as it should be refreshed at least once a week.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
JAYVIR HARISHBHAI SHAH J.
Student, 500+ employees
“IP management tool
Pros
I really appreciate how this tool covers both patent and non-patent literature searches. Finding exactly what I need feels effortless and the search functionality makes getting accurate results easy.
Cons
The search could cover more countries since it's currently limited to certain regions though I understand they're probably working on expanding this over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amitkumar P.
Independent IPR Laws Practitioner, 11-50 employees
“excellent navigation with outstanding support
Pros
The interface offers excellent search capabilities and I appreciate the comprehensive training resources for various features. The support team listens carefully to feedback and is willing to develop new functionality when technically feasible.
Cons
I honestly can't think of anything negative to say about this platform. We've tried various products from different providers but this one delivers everything those other solutions offer combinedand then some.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aniket V.
Small Business, 11-50 employees
“Simple to operate with accurate results
Pros
It is simple to operate, provides highly accurate results and has extensive coverage across many countries.
Cons
The status updates for Indian patents are not updated. So improving this would make the tool much more useful for our work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sangram S.
Assistant Manager-IPR, 11-50 employees
“reliable database solution
Pros
UI feels really simple and easy to navigate. Information provided is spot-on and reliable. Coverage spans all the major countries I need for my work. Pricing is much more reasonable compared to other competitive databases out there.
Cons
I'm generally satisfied with everything but there are a couple areas that could use some work. First, the legal status coverage for countries outside the main regions needs expanding. Also, the legal status updates should happen more frequently, ideally at least once a week rather than the current schedule.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rohan T.
Enterprise, 500+ employees
“powerful analytics
Pros
I am most impressed by the extensive database coverage, how easy it is to access information and the powerful analytics tools, particularly the graphs and charts it generates.
Cons
They should expand the amount of non-patent literature like scientific journals and articles, that the platform covers.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Volodymyr B.
Mentor, 11-50 employees
“Solid software with excellent support
Pros
The patent databases here are among the finest I've come accross worldwide. The patent landscapes provide incredibly detailed insights and the clustering tools are powerful and reliable. What really stands out is how flexible the visualization options are, there's plenty of diversity in how you can present your data.
Cons
I wish they would expand their datasets to include things like venture investment deals and other areas, that would really round out what's already a solid offering.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kumar A.
Small Business, 11-50 employees
“makes prior art searching pretty easy
Pros
Searching for prior art is very simple and the way it visualizes the results is simply amazing. Plus it is built to support both deep research and strategic decision-making, all backed by a very robust database.
Cons
Creating fun, interactive tutorials for casual users would be a great way to introduce them to all the powerful, lesser-known features of the platform
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Bhavana P.
Mid Market, 51-100 employees
“Great for team collaboration
Pros
It works with all the same search commands as other databases which is really handy. Plus the project management feature makes it simple for our team to share files and collaborate on the same project at the same time.
Cons
New users might need a little time to get comfortable with the interface at first. But once you learn your way around, it becomes clear this is one of the top patent databases available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Amitkumar P.
Small Business, 11-50 employees
“The best search options available
Pros
The interface offers the best search options and there are great training materials for all its features. Plus the team is always willing to listen to suggestions and develop new tools whenever it's feasible.
Cons
I genuinely can't find anything to complain about. We've tried products from many different vendors, but this one delivers every solution the others offer combined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandeep G.
Enterprise, 500+ employees
“Advanced semantic search is a huge help
Pros
PatSeer advanced semantic search is a huge help for pinpointing the right keywords and getting the most precise search results.
Cons
To be honest I don't have any criticisms to share. There are no real drawbacks and the service quality consistently meets our expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Pharmaceuticals, 11-50 employees
“excellent filters
Pros
Searching is very easy and the specific filters are excellent for narrowing down results effectively.
Cons
The platform does not include non-patent literature and the expiry dates for patents from specific countries are missing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Raghavendra B.
Small Business, 11-50 employees
“Simple to use with fast response times
Pros
I really like how simple it is to use, the fast response times for queries, the high-quality data and the great customer support.
Cons
After using it regularly, we come to depend on the high-quality results and how simple it is to operate. So no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vaibhav D.
Small Business, 11-50 employees
“Excellent for team collaboration
Pros
The platform is excellent for team collaboration and the searches are always relevant and focused, which gives us much better clarity on our projects.
Cons
So far I have not found a single thing that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raghavendra B.
Partner, 11-50 employees
“clean interface, user-friendly experience
Pros
I appreciate how simple it is to navigate and use. The response time when I submit queries is really quick and the data quality has been solid. Their customer service team has also been helpful when I've needed support.
Cons
After using it regularly, you start expecting that same level of quality and smooth experience every time which can make you less tolerant of any hiccups
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandeep G.
IPR Attorney, 500+ employees
“simple platform
Pros
I'm impressed by the advanced semantic search feature, it really helps me find the most accurate results by identifying the right keywords.
Cons
I honestly can't think of anything negative to say about this platform. The services meet expectations perfectly so there really aren't any downsides worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bhavana P.
knowledge provider, 500+ employees
“patent management made simple
Pros
I appreciate how it accepts search strings from other databases which makes data integration much smoother. The project management features really shine when working with teammates, we can all access files simultaneously and collaborate on the same project without any hassle.
Cons
The interface can be a bit overwhelming at first, took me some time to figure out where everything was and how to navigate around effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ritu T.
Associate Vice President – Operations, 500+ employees
“Impressive search accuracy and filtering
Pros
The semantic search functionality is incredibly useful, especially with the search options and filters. Quick search helps me rapidly identify false occurrences and honestly, it outperforms other tools I've used for semantic searching.
Cons
The export process tends to drag and there's a pretty low limit on how much you can export at once.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ajay N.
Assistant Manager - IP -NPD (Research, Design and Development), 500+ employees
“excellent patent research tool
Pros
I really appreciate how simple the search functionality is, it handles different types of queries with impressive accuracy. The interface feels modern and user-friendly, plus the pricing is quite reasonable for what you get. Honestly can't think of any major complaints so far.
Cons
Export times could be faster but honestly I dont have any major complaints so far.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Pellegrini F.
intellectual property agent, 11-50 employees
“helpful tool for search and analysis
Pros
The Quick Stats feature really helps me filter and sort through documents efficiently.
Cons
The classification dropdown could use more space to make selections easier to see. Some patent documents look weird in full view with text spilling past the margins.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Bikramjit S.
Managing Director, 11-50 employees
“Reliable dealership management tool
Pros
I appreciate the advanced search functionality, there are plenty of useful options to work with. The geographic coverage is also impressive, spanning a good number of countries.
Cons
Setting up custom patent counts for exports can be tricky and I really miss having a non-patent literature search option. The assignee names in the graphical analysis aren't cleaned up either which makes the data look messy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Kumar A.
Chief Everything Officer (Everything Starting with the Letter E), 11-50 employees
“UX and analytics value
Pros
Searching through prior art is incredibly simple and the way results are displayed visually really helps me understand what I'm looking at. The database behind this is rock-solid and works perfectly whether I'm doing research or need to make quick decisions.
Cons
The platform could really use more engaging tutorials for casual users, there are so many powerful features buried in there that most people never discover. Some interactive guides would help unlock that "aha" moment when you realize what this thing can actually do.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
“global patent searches with detailed info
Pros
I can search for patents across multiple countries and access detailed information including abstracts, claims and other search-related data. The ability to retrieve patent copies is also really helpful for my research needs.
Cons
Nothing comes to mind right now, the database has been solid so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aniket V.
Executive IPR, 11-50 employees
“Great patent research tool
Pros
I find it really user-friendly and the accuracy is impressive. The country coverage is solid too which helps with our diverse client base.
Cons
The system doesn't update India status properly which would be really helpful if they could fix that issue
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
NOT GIVEN
Not Specified, 11-50 employees
“Learning tool for all levels
Pros
The patent family and equivalent family numbering system is really helpful. I appreciate how it shows the legal status of each patent clearly. The keyword highlighting feature makes it easy to spot what I'm searching for and the side-by-side comparison lets me quickly review important details without switching between screens.
Cons
Sometimes the legal status of patent applications doesn't get updated and you need amended claims when presenting them
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Sekharreddy B.
IPR Head, 11-50 employees
“quick literature research tool
Pros
I can search for patents across different countries and the translation feature for claims and specifications works really well
Cons
The patent status information isn't always current, some entries haven't been updated recently
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
“Excellent search functionality
Pros
The interface is really simple to navigate and whenever I need help setting up searches or watches, the customer support team is fantastic and super responsive.
Cons
Export limits each month can be a bit restrictive though I'll admit the allowance is pretty generous and I hardly ever hit the cap.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rohan T.
IP Attorney, 500+ employees
“comprehensive, simple access and fantastic analytics
Pros
Really appreciate how comprehensive the coverage is, plus getting into the system is simple. The analytics tools are fantastic, those graphs it generates make data visualization so much clearer.
Cons
The coverage of non-patent literature could really use some expansion
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vaibhav D.
Assistant Vice President, 11-50 employees
“great support and clear focus
Pros
I appreciate how the team backs you up when you need help. The search functionality is spot-on and doesn't waste your time with irrelevant results. Everything feels clear and simple to navigate.
Cons
Haven't found anything I dislike yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul H.
Intellectual Property Analyst, 500+ employees
“powerful analytics with smart features
Pros
I like the sharable projects feature, it lets clients review results directly without any back-and-forth. The team genuinely listens to feedback and keeps rolling out useful updates. The highlighted keywords in the full text window is a recent addition that's been incredibly helpful for my workflow.
Cons
Software tends to crash frequently and sometimes loses functionality which means I have to restart it or contact support pretty often. I'd really like to see better stability and reliability, the bugs can be pretty frustrating when your trying to get work done.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 11-50 employees
“Research helper
Pros
Finding what I need is incredibly simple and the filtering options really help narrow things down quickly.
Cons
This system doesn't include non-patent literature coverage which limits the scope of research. Also it lacks specific patent expiry dates for individual countries, making it harder to track regional patent timelines.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
“Strong patent research tool
Pros
I really appreciate the chemical search functionality, being able to look up CAS numbers or chemical names is incredibly useful. It gives you detailed info about synonyms and IUPAC names and then you can convert all that into a search string which saves tons of time.
Cons
The assignee lookup could use some work, it's not as simple as it should be
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mike L.
Director, 11-50 employees
“completely changed how I search
Pros
Visualization and analytics tools help me review and share results efficiently. Clients really appreciate the shared data files from projects I handle for them. The team behind this platform is great at listening to user feedback. Before switching to this tool, I relied on another well-known professional database but the overall searching workflow here is significantly better.
Cons
Interface can be sluggish when loading all that content probably because there's so much data packed in there.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
“impressive analytics with room for growth
Pros
The keyword synonym feature is really handy when I'm searching and I love having multiple filters to narrow things down exactly how I need them. The customizable filtering options make finding what I'm looking for much faster. What really stands out is how flexible everything is and how quickly they actually listen to user feedback and make improvements. The customization options are solid and the speed at which new features get rolled out based on what users are asking for is impressive.
Cons
Updates happen way too often and finding certain features requires digging through multiple menus, some tools are buried pretty deep in there.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
“solid choice with minor issues
Pros
Search functionality is incredibly powerful especially with the AI-driven search that makes finding information so much faster. I also really appreciate how easy it is to share data and collaborate with team members, it keeps everyone on the same page.
Cons
Gets overwhelming with all the info, easy to lose track of what you're looking for
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
