Total 41 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

20%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

ZL
Zach L.

Financial Services, 51-100 employees

Less than a year

4.0

Made processes simpler and quicker

Pros

From drafting to approval, it keeps the whole contract process moving efficiently while giving clear visibility into status, terms and sign-off. The standardised templates and structured workflows help cut down on errors, speed up execution and give better control over commercial agreements without needing heavy legal involvement.

Cons

All is good so farr

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

BS
Brion S.

Computer Software, 11-50 employees

Less than a year

5.0

Good and reliable

Pros

Instead of bouncing between Word files and long email threads, I mostly rely on it to draft and review contract versions, share them and get them signed all in one place. Day to day, I'm in the software making small wording updates, tagging teammates to request comments and then sending the final contract out for signature without leaving the platform. One thing that really works well is being able to tell exactly where the process has stalled so I'm not left guessing who still needs to review it.

Cons

Working on more complex contracts feels a bit limiting at times, more when I need very detailed formatting. It also took longer than I expected to clean up, edit and migrate all of our existing templates into the system. And while some of the software's features are very good, they were not always obvious right away and only became clear after I had spent more time using the product.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

CG
Chandler G.

Law Practice, 11-50 employees

Less than a year

5.0

aligned contract referrals

Pros

What I love most about this tool is how smoothly it lets me have contracts drafted for different experts.. each tailored to their specific role and requirements and get referrals handled with ease all within the same workflow. It organizes what used to be a fragmented process into something cohesive, professional and efficient.

Cons

It did take me a bit of time to get comfortable with the interface although I gathered that most others didn't feel the same way.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Hospital & Health Care, 11-50 employees

Less than a year

4.0

Collaborative contract creation

Pros

Using this tool contract creation and management feel surprisingly simple and collaborative. The contract-based editor stands out, it's far simpler to work with than those clumsy Word-driven processes. I appreciated how easy it was to standardise templates, gather approvals and keep everything centralized so I didn't have to hop between multiple apps all the time. It cut down legal bottlenecks and gave our operations team clearer visibility and more control over the whole process.

Cons

For us pricing became the sticking point especially as a growing business with shifting priorities. While the functionality is strong it was hard to justify the expense when we were trimming and re-evaluating our tech stack. I also felt some of the reporting was a bit restrictive, we would have preferred more flexible analytics and deeper insights into contract statuses and similar metrics.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

ME
Maike E.

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Powerful aI-driven contract workflows

Pros

My team and I rely on its browser-native editor combined with a template-driven workflow that lets us generate, negotiate and e-sign routine contracts all in a single tab and that has reduced our average turnaround time by well over sixty percent. The interface is clean and simple so people new to the system are closing deals within days rather than waiting weeks to ramp up. Deep integrations with HubSpot and Salesforce push deal data straight into smart fields, cutting out manual entry and lowering error rates. The AI Assistant is genuinely helpful, it can draft clauses, summarise redlines and pull key terms from third-party PDFs which speeds up reviews and keeps everything searchable. Customer support usually replies in under a minute and has fixed every ticket we've opened often shipping small feature tweaks within a sprint.

Cons

I've noticed reporting remains fairly high-level when I need to export more granular cycle-time or clause-risk metrics I end up doing manual work or invoking API calls which is inconvenient. Very complex, heavily red-lined agreements can feel sluggish in the browser and the permissions model for clause libraries doesn't give the fine-grained control we'd prefer. While the core CRM integrations with HubSpot and Salesforce are strong, anything beyond those two tends to rely on Zapier or custom API scripts which introduces extra overhead for smaller teams like ours.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RW
Rhiannon W.

Not Specified, 1-10 employees

Less than a year

5.0

simple digital childcare contracts

Pros

I'm really pleased to have an online option that lets parents access, read, sign and return contracts quickly and it makes my workflow much smoother.

Cons

So far I haven't come across any faults in the software during my usage around fifteen contracts or so have gone through perfectly and smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Margaret S.

Marketing and Advertising, 101-500 employees

More than a year

5.0

convenient contract drafting

Pros

It's really easy to draft and send contracts and I find that it saves me a lot of time.

Cons

On occasion when I have to tweak the formatting slightly, it takes a little while to get it done. Other than that, I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KG
Kasia G.

Information Technology and Services, 101-500 employees

Less than a year

5.0

Regular updates with helpful support

Pros

From my experience, the interface is simple and it keeps me productive with regular updates and helpful customer service.

Cons

I've noticed the permissions layout is fairly complicated and takes time to understand.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

JEA
James Edward A.

Food & Beverages, 11-50 employees

Less than a year

5.0

track document review progress

Pros

Documents can be shared with clients and it allows me to monitor how they're progressing as they review them.

Cons

For me making edits to contracts after I've sent them turns out to be quite difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SF
Sarah F.

Logistics and Supply Chain, 500+ employees

Less than 6 months

5.0

easy smart field editing

Pros

The interface is simple and clean and it makes it easy for me to edit smart fields and templates efficiently.

Cons

However I find that I can't easily modify certain automation settings and I also need guidance and hands-on help with configuring permissions and organizing work groups.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

JL
Jacob L.

Human Resources, 11-50 employees

Less than a year

5.0

automated high-volume contract generation

Pros

Our contract workflow has become more user-friendly and it helps me generate polished, error-free agreements much faster than before.

Cons

At first we ran into a problem where email reminders went out before the documents were actually ready for signature which caused some confusion. Fortunately the platform's support and engineering teams jumped on it and fixed the issue for us.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SK
Stephanie K.

Telecommunications, 500+ employees

Less than a year

5.0

simple interface for daily work

Pros

It's simple and easy and it genuinely makes my day-to-day tasks easier to manage.

Cons

The only issue I have is the frequent pop-ups, they're not a disaster by any means but they do become a little annoying.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JT
Jessica T.

Computer Software, 11-50 employees

More than a year

5.0

template-driven accuracy

Pros

The template capability stands out and it allows me to set rules so each contract section is filled correctly every time.

Cons

When we signed up I expected built-in renewal tracking but that isn't available. Right now the system only lets me set date-based reminder notifications manually and those reminders are single-occurrence. Because of that limitation I won't get automatic annual reminders if the contract renews yearly. In my opinion the product really needs an automated renewal tracker that surfaces each contract's renewal date and presents a view of upcoming renewals for every renewal cycle.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CM
Ceris M.

Computer & Network Security, 11-50 employees

Less than a year

4.0

simple navigation with fast support

Pros

Navigation is simple and it ensures that I always have quick access to support whenever I need help.

Cons

One friction I've run into is getting external partners to adopt the platform, electronic signatures aren't accepted everywhere which is frustrating. Still, I appreciate that the tool does as much as it can to help with onboarding and encourage adoption.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

TN
Terho N.

Computer Software, 101-500 employees

Less than a year

3.0

signing flaws create legal risk

Pros

The interface works reliably and it gives me confidence that contract negotiation features function smoothly.

Cons

In my experience the signing process has significant weaknesses. The attachments aren't legally tied to the signed agreement because they aren't merged into the final signed document and frustratingly you can modify those attachments even after signing. This has created major problems for my customers.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

6

SM
Shane M.

Recreational Facilities and Services, 1-10 employees

Less than a year

5.0

extremely affordable free plan

Pros

Affordability is impressive and it allows me to access all essential tools even with the free plan.

Cons

The API's structure confused me a little at first but I didn't need long to get the hang of it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

LK
Liam K.

Retail, 11-50 employees

Free trial

4.0

simple sales contract distribution

Pros

Distribution of contracts is feasible and it lets me integrate it easily with HubSpot for efficient workflow.

Cons

It's fairly costly though it enabled us to accomplish more than we could.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

BP
Brizl P.

Marketing and Advertising, 11-50 employees

Less than a year

4.0

Customizable data-driven contracts

Pros

Contract creation and monitoring have become much easier and it allows me to track agreement effectiveness while customizing the platform for our needs.

Cons

The platform packs a lot of features and I find it helpful, though the layout can feel cluttered and navigation isn't always simple. Performance can occasionally lag and I find that frustrating when I'm trying to finish tasks quickly but I do appreciate how responsive and helpful customer support has been.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Computer Software, 101-500 employees

Less than 6 months

5.0

Reliable with attractive ux

Pros

The app is reliable and attractive and it helps me complete tasks efficiently thanks to its simple UX.

Cons

Stronger integrations are needed and I find the absence of HubSpot and NetSuite connections noticeable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KOT
Kadir Ozgur T.

Retail, 101-500 employees

Less than 6 months

4.0

Real-time contract change alerts

Pros

Creating, sending and editing contracts is simple and it keeps me in the loop with notifications whenever drafts are updated.

Cons

So far I haven't found anything negative and I find the tool works well for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10