Total 28 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

36%

3

Stars

7%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

K

Kendra

Law Practice, 51-100 employees

Less than 6 months

4.0
November 2023

gets the job done effectively

Pros

Soluno is easy to track and modify time entries. I particularly like the feature that lets me review and make changes to bills before they are finalized.

Cons

It is challenging to track which disbursements have been uploaded to files, undo older invoices, and figure out what has been deposited into trust.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

A

Ann

Law Practice, 51-100 employees

Less than a year

4.0
November 2023

soluno is mostly solid, but not without its flaws

Pros

The system's flexible nature makes submitting time entries very efficient, saving me time when inputting them at the end of the day. I also appreciate that, in most cases, entries can be edited even after they have been saved.

Cons

One issue I have faced is when I accidentally save time entries to the wrong date. While I can go to the heat map and easily edit the entries themselves, I have not figured out how to change the date itself. Also, I would like to keep Soluno open throughout my day to log time as I work, but it times out too quickly and forces me to log back in, and I cannot seem to adjust the timeout settings. The "Help" feature has not been very useful in solving these problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

sean

Law Practice, 51-100 employees

Less than a year

5.0
November 2023

outstanding customer support from soluno

Pros

I am impressed with how quickly and effectively my questions are answered whenever I reach out for support.

Cons

I do not have any real complaints. To be honest, this is my first experience managing my own accounting software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P

Paul

Legal Services, 1-10 employees

Less than a year

4.0
November 2023

efficient time entry management with soluno

Pros

Soluno software makes it easy to manage my time entries without any complications. The entire process is streamlined and efficient.

Cons

There is no mobile app available for entering time, which would have been a convenient feature.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K

Kayleigh

Legal Services, 11-50 employees

More than a year

4.0
November 2023

a big leap forward in legal management and accounting

Pros

The system is incredibly smooth and has made training and accounting much more efficient for our team.

Cons

Like with any new software, there have been a few glitches here and there, but nothing major.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

AVRAHAM

Law Practice, 11-50 employees

Less than a year

5.0
November 2023

a great option for law firms

Pros

It provides an easy and precise way to track time, and the reports it generates are incredibly useful for analysis and planning.

Cons

Tracking expenses is not as simple or flexible as managing time, which could use some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Megan

Law Practice, 1-10 employees

Less than a year

4.0
November 2023

makes my tasks so much easier

Pros

I like how easy it is to locate the buttons, use the timer for keeping track of time, and the quick entry option adds an extra level of convenience.

Cons

The screen tends to freeze quite often, and I think having more buttons to use to different pages would make it more efficient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

AY

Andrea Yarlyn

Legal Services, 11-50 employees

Free Trial

5.0
September 2023

the ideal solution for accounting and billing

Pros

One of my favorite aspects is that it is a cloud-based system, which means I can access all my data from anywhere at any time, making it highly convenient.

Cons

I have noticed delays in receiving responses to my questions or technical issues. Faster and more efficient support would definitely improve the experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10