Soluno Reviews
Total 28 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars36%
3
Stars7%
2
Stars0%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Kendra
Law Practice, 51-100 employees
Less than 6 months
“gets the job done effectively
Pros
Soluno is easy to track and modify time entries. I particularly like the feature that lets me review and make changes to bills before they are finalized.
Cons
It is challenging to track which disbursements have been uploaded to files, undo older invoices, and figure out what has been deposited into trust.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Ann
Law Practice, 51-100 employees
Less than a year
“soluno is mostly solid, but not without its flaws
Pros
The system's flexible nature makes submitting time entries very efficient, saving me time when inputting them at the end of the day. I also appreciate that, in most cases, entries can be edited even after they have been saved.
Cons
One issue I have faced is when I accidentally save time entries to the wrong date. While I can go to the heat map and easily edit the entries themselves, I have not figured out how to change the date itself. Also, I would like to keep Soluno open throughout my day to log time as I work, but it times out too quickly and forces me to log back in, and I cannot seem to adjust the timeout settings. The "Help" feature has not been very useful in solving these problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
sean
Law Practice, 51-100 employees
Less than a year
“outstanding customer support from soluno
Pros
I am impressed with how quickly and effectively my questions are answered whenever I reach out for support.
Cons
I do not have any real complaints. To be honest, this is my first experience managing my own accounting software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Paul
Legal Services, 1-10 employees
Less than a year
“efficient time entry management with soluno
Pros
Soluno software makes it easy to manage my time entries without any complications. The entire process is streamlined and efficient.
Cons
There is no mobile app available for entering time, which would have been a convenient feature.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Kayleigh
Legal Services, 11-50 employees
More than a year
“a big leap forward in legal management and accounting
Pros
The system is incredibly smooth and has made training and accounting much more efficient for our team.
Cons
Like with any new software, there have been a few glitches here and there, but nothing major.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
AVRAHAM
Law Practice, 11-50 employees
Less than a year
“a great option for law firms
Pros
It provides an easy and precise way to track time, and the reports it generates are incredibly useful for analysis and planning.
Cons
Tracking expenses is not as simple or flexible as managing time, which could use some improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Megan
Law Practice, 1-10 employees
Less than a year
“makes my tasks so much easier
Pros
I like how easy it is to locate the buttons, use the timer for keeping track of time, and the quick entry option adds an extra level of convenience.
Cons
The screen tends to freeze quite often, and I think having more buttons to use to different pages would make it more efficient.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Andrea Yarlyn
Legal Services, 11-50 employees
Free Trial
“the ideal solution for accounting and billing
Pros
One of my favorite aspects is that it is a cloud-based system, which means I can access all my data from anywhere at any time, making it highly convenient.
Cons
I have noticed delays in receiving responses to my questions or technical issues. Faster and more efficient support would definitely improve the experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10