Soluno Reviews

“The top legal accounting program

Pros

In my view, this is the top legal accounting program available! The platform is user friendly, simple to use and highly adaptable. My favorite part is how effortlessly you can correct or reverse an entry which is a massive help for bookkeeping and saves so much time.

Cons

Personally I don't have any complaints but I think my clients would prefer more customer relationship management features. The good news is that their new partnership with Actionstep should be adding that functionality soon.

“powerfully simple for a clear financial overview

Pros

What makes this platform truly stand out is its powerful simplicity. As an administrator, I get an immediate, crystal-clear snapshot of our entire financial health at a glance, no digging through reports or waiting for data to load.

Cons

At times the server goes down unexpectedly. Another occasional problem is the tricky process for changing what different users are allowed to access.

“The most outstanding legal software

Pros

I must say it is the most outstanding legal accounting and practice management software you can find right now.

Cons

One thing I noticed is that there is not a dedicated mobile app for Soluno yet. But you can still get to it through a web browser on your phone anytime you have an internet connection, though.

“Extremely disappoitning experience!

Pros

We switched to this cloud-based system because our old software was outdated. Unfortunately, it has been a huge disappointment. The customer support is terrible, the interface is confusing and even our bookkeeper says the service has gotten so bad that she no longer recommends it. The only good thing is that it is cloud-based and there are not many other options available.

Cons

It is hard to know where to begin. The issues range from major to minor. For instance the icons they use to simplify things are actually quite confusing. The whole system is difficult to navigate and feels clunky. Our old PC Law software was outdated and unreliable but at least it was user friendly. Soluno seems to make every task more complicated than it needs to be.

“customer service is absolutely stellar

Pros

I find Soluno incredibly easy to use, especially as an accountant. The platform is so well-structured that it allows me to handle accounting tasks without needing in-depth expertise. During the transition of one of my clients, I interacted with several customer service representatives, and I must commend the outstanding support I received from their support team. She went above and beyond to help me resolve the challenges we faced during our first bank reconciliation. Please pass along my compliments to her, she is highly skilled at customer service, attentive, and truly understands the needs of our business. :)

Cons

I really think the financial statement would be much more useful if it had better drilling features. This would make analyzing expenses far more practical and efficient.

“switched to soluno and never looked back

Pros

The conversion process was easy, especially with the assistance of a consultant and the Soluno team. Having them readily available ensured that we got up and running easily without any hiccups.

Cons

The level of customization requires the intervention of the Soluno development team or staff, which might just be the nature of cloud software compared to on-premises solutions.

“incredibly user-friendly software

Pros

Soluno software is extremely easy to use for new users. It is easy to make adjustments, and the billing process runs efficiently without any complications.

Cons

The only issues I have experienced are related to file closing errors and the time summary not aligning correctly on the final invoices.

“occasionally lags but mostly smooth

Pros

Invoices and billing functions work perfectly for a medium-sized firm, ensuring smooth financial operations.

Cons

There have been delays with logging in and the system tends to freeze when finalizing invoices, which can be frustrating.

“super easy to navigate

Pros

Soluno was not at all challenging to learn how to use the system. It felt natural to navigate right from the start.

Cons

I still have some problems when trying to log in at times.

“a solid program overall

Pros

What stands out to me is the accessibility, organization, and overall convenience that the system provides. It simplifies my work process a lot.

Cons

I have not run into any issues so far, so there is really nothing I can say that I do not like about it.

“best experience I�ve had so far

Pros

I have nothing but love for entire support team. After being in business for 43 years, I can genuinely say this is the best service I have ever experienced.

Cons

The printing process feels somewhat cumbersome since there are too many buttons to click through.

“Highly adaptable

Pros

The layout is fairly smooth when it comes to timekeeping and gives a clear summary of the time billed during each month, making it easy to manage.

Cons

After time entries have been posted, editing and changing them is not as easy as I would like.

“Ultimate accounting system

Pros

The system is highly user-friendly, and the support I received while learning it was exceptional. I never felt lost thanks to their guidance.

Cons

I continue to discover hidden features within the software, which is interesting, but it takes some time.

“loving my soluno experience so far

Pros

The platform is relatively simple to use, with icons that are easy to understand. The online support has been quick to respond and consistently helpful whenever I needed assistance.

Cons

There are several features that are still "in development," and I feel they would be useful to have right now. Some reporting features are also missing, like alerts for retainer replacements.

“great fit for legal practices

Pros

Soluno is not only functional and simple to use but also accessible from any office location, which makes it convenient for me to manage tasks no matter where I am.

Cons

It would be much more helpful if there were easier access to updated training videos that cover all the aspects of the software.

“makes legal accounting a breeze

Pros

Soluno's interface is designed in a way that feels natural to navigate, even for those without a specific background in accounting. Its ease of use is one of its standout features.

Cons

I heard there is a new feature being introduced (which I would find very useful) that will allow users to create templates for specific vendors, with options for prefilled subcategories.

“fantastic cloud-based solution

Pros

The program is highly flexible and incredibly easy to get the hang of. Being a cloud-based solution, it has been incredibly reliable with no outages during my experience. It runs quickly and performs efficiently.

Cons

I have no critiques about this program. It has been really simple to use without any complications.

“still learning the ropes but liking it

Pros

I really enjoy the feature that allows me to select multiple invoices or dockets, either individually or all at once. It saves me a lot of time.

Cons

I still cannot figure out an easy way to view a client's payment history, which would be helpful.

“dependable for accounting tasks

Pros

I find the overall simplicity of the program to be a pleasure to work with, and I particularly appreciate that it functions as a complete accounting solution.

Cons

I would really like the ability to have multiple windows open at once. It would also be useful to pull a GL report that includes multiple GLs, and I would appreciate having a billing report that breaks down and totals by each type of law or department.

“Needs to be more easy to use

Pros

The system includes features that are simple to handle and understand, making my workflow much smoother.

Cons

The user restrictions in the system cannot be customized, which limits flexibility.

“gets the job done effectively

Pros

Soluno is easy to track and modify time entries. I particularly like the feature that lets me review and make changes to bills before they are finalized.

Cons

It is challenging to track which disbursements have been uploaded to files, undo older invoices, and figure out what has been deposited into trust.

“soluno is mostly solid, but not without its flaws

Pros

The system's flexible nature makes submitting time entries very efficient, saving me time when inputting them at the end of the day. I also appreciate that, in most cases, entries can be edited even after they have been saved.

Cons

One issue I have faced is when I accidentally save time entries to the wrong date. While I can go to the heat map and easily edit the entries themselves, I have not figured out how to change the date itself. Also, I would like to keep Soluno open throughout my day to log time as I work, but it times out too quickly and forces me to log back in, and I cannot seem to adjust the timeout settings. The "Help" feature has not been very useful in solving these problems.

“outstanding customer support from soluno

Pros

I am impressed with how quickly and effectively my questions are answered whenever I reach out for support.

Cons

I do not have any real complaints. To be honest, this is my first experience managing my own accounting software.

“efficient time entry management with soluno

Pros

Soluno software makes it easy to manage my time entries without any complications. The entire process is streamlined and efficient.

Cons

There is no mobile app available for entering time, which would have been a convenient feature.

“a big leap forward in legal management and accounting

Pros

The system is incredibly smooth and has made training and accounting much more efficient for our team.

Cons

Like with any new software, there have been a few glitches here and there, but nothing major.

“a great option for law firms

Pros

It provides an easy and precise way to track time, and the reports it generates are incredibly useful for analysis and planning.

Cons

Tracking expenses is not as simple or flexible as managing time, which could use some improvement.

“makes my tasks so much easier

Pros

I like how easy it is to locate the buttons, use the timer for keeping track of time, and the quick entry option adds an extra level of convenience.

Cons

The screen tends to freeze quite often, and I think having more buttons to use to different pages would make it more efficient.

“the ideal solution for accounting and billing

Pros

One of my favorite aspects is that it is a cloud-based system, which means I can access all my data from anywhere at any time, making it highly convenient.

Cons

I have noticed delays in receiving responses to my questions or technical issues. Faster and more efficient support would definitely improve the experience.