Total 16 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

38%

3

Stars

13%

2

Stars

13%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PM
Paranjothi M.

Enterprise, 500+ employees

4.0

Good for drafting patents, supports advanced workflows

Pros

I've found it extremely useful for drafting patent applications and it also supports more sophisticated, advanced patent-related workflows and use cases.

Cons

I've noticed that it tends to be adopted mainly by a small group of people who already know how to operate it, so there should be clear, user-friendly documentation and guidance to make it accessible for general users as well.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

RG
Raghavendra G.

Small-Business, 11-50 employees

4.0

Strong presentation with responsive support

Pros

Their presentation of the product is really strong and the way they tackle the problem feels unique, I also noticed they respond quickly and I find their customer support to be great.

Cons

product's pricing is fairly neutral, the user interface somewhat challenging and great tool but I think the implementation process needs to be improved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

PB
Pampin B.

Not Specified, N/A employees

2.0

AI lacks personalization and less effective for my needs

Pros

user interface is quite overwhelming and I think it needs more work to become truly convenient. Even with the tech and auto-drafting features, I still see productivity staying lower than I'd expect.

Cons

My biggest gripe is that the AI side of this tool lacks personalization and customization, it doesn't really adjust to my specific needs and preferences which makes it feel less effective for what I want to accomplish.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

4

Functionality

3

SP
Shivani P.

Not Specified, N/A employees

4.0

SAP GTS gives visibility but setup can be tricky

Pros

I often hear people praise SAP GTS's reporting and analytics and I find they really give me useful visibility into trade operations and how we're doing on compliance.

Cons

SAP GTS feels pretty complex and I've found that complexity can make it hard for some people, including myself at times, to set up and operate smoothly.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

AN
AARTI N.

Small-Business, 11-50 employees

5.0

aligns tasks and AI speeds filings

Pros

One of the biggest benefits I get from this tool is how much it aligns my everyday tasks. Its AI-driven document generation accelerates the drafting workflow, enabling me to produce patent and trademark filings far more quickly than I could with conventional manual approaches.

Cons

Great tool overall but I did notice a modest learning curve when I first started using this tool which can be challenging for people who aren't very tech-savvy or who lack prior experience with AI-driven document creation.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

2.0

Customer support lacking and missing some features

Pros

how uniquely feasible this tool is to use and I found it very simple to set up and implement.

Cons

I find it deficient in customer support and missing several features I would normally expect from it.

Rating Distribution

Ease of use

9

Value for money

4

Customer Support

3

Functionality

4

A
Anonymous

Small-Business, 11-50 employees

4.0

AI drafts patents automatically

Pros

What I appreciate most about this tool is how it drafts patent applications using artificial intelligence technology automatically.

Cons

it relies too heavily on purely AI-based tools which in my opinion should be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AW
Angela W.

Small-Business, 11-50 employees

5.0

Simplifies patent workflow!!

Pros

it is great that how the platform simplifies the entire patent application workflow, it's especially handy when I need to draft documents quickly.

Cons

the AI-generated documents still need better reliability because I've noticed proofreading mistakes slip through from time to time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JK
Joanne K.

Not Specified, N/A employees

3.0

Interface could be more feasible

Pros

This has proven to be a highly useful tool for producing documents quickly and efficiently. I'm extremely satisfied with how it performs and how much time it saves me.

Cons

The platform's user interface could definitely be more user-friendly and convenient, because I personally find parts of it confusing and suspect other users might too.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

CR
Craig R.

Small-Business, 11-50 employees

5.0

Simple, usable and offers freedom

Pros

I've been using this service for the past few months and honestly its simplicity and usability are what sold me, I genuinely love it and it gives me the freedom to use it however I like.

Cons

can't think of anything I dislike about it, I find it absolutely awesome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

5.0

AI patent guidance is effective

Pros

What I like most about this tool is its AI-powered patent application, I genuinely feel it gives top-notch, business-focused guidance in a very effective way, honestly, this is the feature that makes the tool stand out for me.

Cons

The software has a steep learning curve and can be confusing in places, which makes it difficult for the average user to navigate without significant help

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

4.0

Uses AI, saves time and improves accuracy

Pros

From what I've seen, it uses natural language processing and machine learning to analyze input data and turn it into well-structured patent applications. I find that it simplifies the entire patent drafting workflow, saves me a lot of time and improves the overall accuracy and consistency of the documents it produces.

Cons

Great tool but I think improving the user interface design and overall user experience would make this tool much more convenient and easier to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Small-Business, 11-50 employees

4.0

AI generates language that adds value

Pros

What I really enjoy is how the tool generates automated language that feels almost magical in a business development setting. For me and my team, that AI-driven element adds real value and gives us an edge across different parts of our work.

Cons

it's hard to grasp how the AI-powered implementation actually works and because I use it only occasionally the experience hasn't met my expectations. That lack of clarity and the underwhelming performance during infrequent use are the parts I don't like about this tool.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

ST
Sushil T.

Small-Business, 11-50 employees

3.0

Dependence on Tech Can Be Risky

Pros

In my experience, there's a lot of upside to using this tool. It saves me time, delivers accurate results and offers strong customization options which I appreciate most. I also like how well it integrates with other systems, helps reduce costs and stays aligned with updates and compliance needs.

Cons

While I really appreciate its capabilities, I do see a downside in its dependence on technology, if the platform goes down or finds technical problems, people like me who rely heavily on it could struggle to produce documents quickly which can be disruptive.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

6

DDB
Diana Diaz B.

Small-Business, 11-50 employees

5.0

Sales proposal efficiency booster

Pros

As a sales professional, I rely on it as a strong support tool during client conversations. It saves me hours by aligning proposals with real business scenarios and helps me approach customer requests in a more strategic way.

Cons

I need it to offer more capabilities for drafting claims and to expand the range of options available for very demanding tasks especially when I'm sourcing top talent in the market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FO
Feyzan O.

Mid-Market, 500+ employees

5.0

Patent drafting made lightning-fast

Pros

With just a couple of pages of claims, I can generate a full patent application shell within minutes. From two or three pages, I typically end up with twenty to thirty pages of drafted content, including basic system and method figures which makes my work much more efficient.

Cons

auto-drafting can produce inaccurate passages that must be corrected manually. Because of those fixes, I sometimes end up spending extra time and my productivity can actually drop on certain tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9